Lexus of Cherry Hill

My wife and I were looking for a new car for about a month or so. We had our minds set on another manufacturer and when we started to deal with the dealerships associated with that vehicle we became di month or so. We had our minds set on another manufacturer and when we started to deal with the dealerships associated with that vehicle we became disgusted by the stereotypical games that come to mind when you think of car sales. We contacted at least 6 dealerships in 3 states, some in person, some over the phone. It got to where we were turned off by the car and began to broaden our car search to other vehicles. There were vehicles we liked but nothing excited us. We decided to check out the Lexus RX350. Before going to the dealership we had only seen the vehicle on the road. While checking out the RX on the showroom floor Leo approached us and gave us an overview as well as answering all our questions. He was very informative and listened to what our needs/wants were. He then offered to take us on a test drive. The RX sold itself from that point forward. I have always driven German cars, and while I still have an affinity for them, I now know why Lexus owners love their vehicles so much. By the time we were back at the dealership it was simply a matter of color and options. Leo explained all of the configurations to us and began searching for our vehicle. At the same time, we were negotiating price which was stress free as Leo is very easy going. Once we settled on the price, we started to nail down the vehicle that we wanted to purchase and not one they would sell us. Leo brought us window stickers of RXs that were available but all of them came with an option or two that we felt we could do without. It would have been very easy for him to sell us what was available to him (as many salespeople do) but he actually found the exact car we wanted to buy. It was in another state and was the only one available in the Northeast at that time. Leo and his associates were able to get the RX for us and had it flat bedded to their dealership. They made the whole car buying experience an enjoyable one for my wife and I. I highly recommend the Lexus RX350, Cherry Hill Lexus and especially Leo Ramos for making the process from start to finish seamlessly professional, relaxing and exciting. I rated the price a 5 because Leo was able to get us the vehicle that was in our budget but I do not know how the price we paid rates to what other people have paid for the same vehicle. Since purchasing we have contacted Leo with questions and he has gotten back to us in a timely manner, resolved any issue, and has continued to make us feel valued as a customer even though the sale is over. Also, we brought the RX in one Saturday to have something looked at (without an appointment) and my children wanted hot chocolate. Their machine was not working for some reason but an individual sitting at the reception desk when you walk in overheard my kids and went upstairs and made them hot chocolate. I apologize for not knowing her name but I thought she went above and beyond. At the same time the General Manager, Thomas Norton took one of my children and myself on a tour of the back where they service the vehicles, again above and beyond. Thanks again Leo, anytime I have an opportunity to pass your name along I will be sure to do so! More

I recieved the kindest service from from Clayton Woods and Tom Norton. Clayton explained the different vehicles to me so i was educated on what i was purchasing, and made the best decision for my family. and Tom Norton. Clayton explained the different vehicles to me so i was educated on what i was purchasing, and made the best decision for my family. I would recommend this dealer and Clayton to anyone who wants to purchase a car. I even recievrd follow up calls just to make sure i was happy with my new car. More

My husband and I purchased our first ES 350 from Lexus of Cherry Hill last night. Scott and Jack made the entire car purchase a gratifying experience. Informative, thorough and a pleasure to deal with we cam Cherry Hill last night. Scott and Jack made the entire car purchase a gratifying experience. Informative, thorough and a pleasure to deal with we came away with the knowledge about our new car that we would expect from a Lexus dealer. Additionally the negotiation on our purchase was smooth and not high pressure. We were absolutely satisfied with the entire experience and would highly recommend Scott and Jack along with Cherry Hill Lexus to anyone looking to purchase a new car.Thank you! More

We are first time buyers of a Lexus so it was our first time dealing with Lexus of Cherry Hill. It was Sales Manager,Beth DeSabatino's kindness and professionalism during a phone conversation that encourag time dealing with Lexus of Cherry Hill. It was Sales Manager,Beth DeSabatino's kindness and professionalism during a phone conversation that encouraged us to visit the showroom. Once there, with no pressure and wanting to meet our needs she introduced us to Leo Ramos, consultant. Leo answered all of our questions and took much time to go over every detail of the ES350. The car sold itself during the test drive. After settling on a price with Beth, Jim Kantner proceeded to carefully explain the business details. By that time, Leo had the car ready to go. He attended to every detail with the utmost courtesy. We could not be more impressed and pleased with the service offered at Lexus of Cherry Hill. More

This is the 11th Lexus that we have bought at this dealership. They are always welcoming and always try to help. They make it easy to buy a new car and know that we are getting the best value they c dealership. They are always welcoming and always try to help. They make it easy to buy a new car and know that we are getting the best value they can give us. More

Dave was a great representative for the Lexus Dealership. He was very friendly, helpful and patient. This is our second Lexus from Lexus of Cherry Hill and we came back to this dealership because they are He was very friendly, helpful and patient. This is our second Lexus from Lexus of Cherry Hill and we came back to this dealership because they are always so professional and friendly. Highly recommend coming to Lexus of Cherry Hill if you want a great price and great service! More

I LOVE the Lexus cars! I bought the hybrid from Bob Sherlock who is new to the organization. He is professional, knowledgeable and "gets it"! I appreciated that there was no sales pressure. Obviousl Sherlock who is new to the organization. He is professional, knowledgeable and "gets it"! I appreciated that there was no sales pressure. Obviously, the car sold itself! More

This is the third lexus we have bought at Cherry Hill. As always it was an awesome experience. They are always helpful, attentive, and upfront about everything! always it was an awesome experience. They are always helpful, attentive, and upfront about everything! More

The people of Lexus of Cherry Hill have been consistent in their courteous,professional approach toward me. I purchased my GX 470 there and everyone I encountered was friendly and dealt with me fairly. in their courteous,professional approach toward me. I purchased my GX 470 there and everyone I encountered was friendly and dealt with me fairly. More

I just completed a lease of a new Lexus IS. Paul and Scott provided outstanding service to me. They took the time to explain everything about the car I was interested in, made me feel completely comfort Scott provided outstanding service to me. They took the time to explain everything about the car I was interested in, made me feel completely comfortable, went the the entire process so I fully understood what I was engaging in, and I had a first class customer experience. They were patient, worked with me, provided options to fit my needs, and provided win- win solutions. It was because of Paul and Scott why I completed the Lexus lease. They should be commended for their customer focus and professionalism. I would recommend any potential customer looking for a great product and treated like a first class customer. More