Lexus of Cherry Hill

From the minute we stepped through the door our experience wonderful. Everyone was curteous, willing to asnwer many questions and made us feel very welcome with their hospitality. I'm not naming an experience wonderful. Everyone was curteous, willing to asnwer many questions and made us feel very welcome with their hospitality. I'm not naming any other dealerships but we walked in a number of them and were there 15 minutes or more and no one even approached us. The reception at Lexus of Cherry Hill was almost like family greeting us. Chaz Bevan was very knowledgeable about the models and what we would need to fit our situation the best. He searched for the one we wanted and it came in exactly when he said it would. We met Shawn (sp) the tech person who will be helping us with all the amenities the model has to offer. We are a little computer savvy so we are learning things on our own but I'm sure the navigation and other features do much more than we are using so we are looking forward to the lessons on Saturdays that they present. Chaz did a very fine job going over the vehicle when we picked it up and introducing us to the people we will need to work with in the future for service. We love our new Lexus!! Joann & Barry Slosberg More

We had a great buying experience at Lexus, Cherry hill. The people and the atmosphere is very friendly. We worked with a wonderful salesperson named Dave Mcnulty. The best part of our experience is that Da The people and the atmosphere is very friendly. We worked with a wonderful salesperson named Dave Mcnulty. The best part of our experience is that Dave did not make any salespitch. He let us make our choice and for his part he just guided us through the way with his suggestions. We had a very smooth and hassle free experience at this dealer and would certainly make our next car purchase here. We give our highest recommendation for the dealer and Dave. More

I will try to be as concrete as possible: * Bill had I will try to be as concrete as possible: * Bill had no biases before speaking with me and my wife. * Once we identified a model, he demonstrated I will try to be as concrete as possible: * Bill had no biases before speaking with me and my wife. * Once we identified a model, he demonstrated exceptional knowledge of the current model, the progression of the model over the years and mentioned features that I would like and indicated why other features might not be important. I drive very conservatively so he never steered me towards the performance models. * After our first visit, Bill gave me HIS magazine with the model prominently reviewed. It was a kind gesture but it also demonstrated his enthusiasm for the model and automobiles in general. * We never felt rushed. * He was always transparent about pricing and pending models and options. He even rattled off comparisons to similar peer vehicles. * Our experience at Lexus of Cherry Hill and with Bill in particular was so unlike any other auto sales experience that I'm struggling to find a good analogy...it was like talking to top sales executive of a big enterprise software solution. It was thorough and honest. We hope to stay in the Lexus family and I cannot recommend Bill enough. More

I wanted to say thank you to Reagan Russo for all her help and patience in the purchase of my new Lexus 350. Reagan is new to Lexus of Cherry Hill and from the first time I met her, I knew that if I wer help and patience in the purchase of my new Lexus 350. Reagan is new to Lexus of Cherry Hill and from the first time I met her, I knew that if I were to purchase a Lexus that it would be from her. I never felt pressure or a sense of urgency to make my purchase immediately as I did with other dealerships. Reagan also did an awesome job explaining all the bells and whistles that came in my new car. My husband and I were at the shore for the weekend and it would of been closer to go to the dealership there but, being in sales myself I insisted that we drive to Cherry Hill to see Reagan. I will definitely recommend Reagan to anyone interested in buying a Lexus. Thank you Reagan I absolutely love my new ES350! More

After extensive research on vehicles, I selected several comparable vehicles from different manufacturers, found pricing and trade-in values, and began the process of selecting the dealer and vehicle. Havi comparable vehicles from different manufacturers, found pricing and trade-in values, and began the process of selecting the dealer and vehicle. Having purchased an RX300 from Lexus of Cherry Hill 13 years ago, I was curious to see what they would do with trying to win my business, versus Infinity,Acura and Audi's SUVs. I was able to conduct all my shopping over the phone and Lexus of Cherry Hill proved that they still do a terrific job of winning cusomers with fair pricing and an easy way of doing business. More

I purchased a new 2013 Lexus ES -350 on March25,2013. My buying experience was both relaxed and informative , thanks to both Chris Cote and Jack McCarthy. I was not pressured and was able to get the exact c buying experience was both relaxed and informative , thanks to both Chris Cote and Jack McCarthy. I was not pressured and was able to get the exact car that I wanted , even though the vehicle was not in the dealer's lot. I would highly recommend this dealership. More

Brought my Lexus in for service for the first time, I was greeted by the Manager Jason with a welcoming smile. He explained step by step what my vehicle needed. I was offered a shuttle or a loaner vehicle fo greeted by the Manager Jason with a welcoming smile. He explained step by step what my vehicle needed. I was offered a shuttle or a loaner vehicle for the day. The loaner was clean and ready for me by the time I was done with my paperwork. While my car was there it needed a few minor things in which Jason explained to me in a language that I understood and felt comfortable with. A few hours later Jason called and let me know my vehicle was done. When I pulled into the service dept, Jason was there once again to greet me, opened my car door and walked me to the cashier. He explained the bill in detail so I understood everything that was done to my car. When I finished paying my bill I was walked to my vehicle which was washed and vacuumed. Once again Jason opened the door and thanked me for my business. It's not everyday you find genuine caring people, that treat you this way. I have told all my friends about my experience and I will return. Thank you!!! More