Lexus of Cherry Hill

Dealership is a Class Act! This dealership was incredibly accommodating in making my experience an outstanding one as a first time Lexus owner. From the initial contact with Ci This dealership was incredibly accommodating in making my experience an outstanding one as a first time Lexus owner. From the initial contact with Cindy through the test drive and sales process with Clayton, the awesome assistance of Beth, the Sales Manager and extremely efficient paperwork with Jack, I just can't say enough good things about this dealership. I absolutely love my 2016 NX! Thank you everyone for outstanding help and putting me in the SUV I love! More

"First-Time Lexus Buyer" Very pleasant atmosphere from the moment we walked in....Receptionist's greeting and assistance got us to a sales rep. right away. Spent considerable Very pleasant atmosphere from the moment we walked in....Receptionist's greeting and assistance got us to a sales rep. right away. Spent considerable time (and several visits) going over multiple models but Damion and Viral were knowledgeable, helpful, cooperative and low pressure through out the process . Andrew's ability to formulate a deal which fell within our financial means got us to drive out with the RX350. John made the necessary paperwork process quick and pleasant. Great Job All! More

Fantastic Had another great experience with lexus of cherry hill. Knowledgeable, friendly, easy to work with. Worked hard to get me the car I wanted. Felt valu Had another great experience with lexus of cherry hill. Knowledgeable, friendly, easy to work with. Worked hard to get me the car I wanted. Felt valued as a customer More

Third time customer The staff is friendly and knowledgeable and go out of their way to ensure you receive the best service. My sales person was able to tell me about the The staff is friendly and knowledgeable and go out of their way to ensure you receive the best service. My sales person was able to tell me about the features, in detail, of the 2 models I was looking at. I met with the same sales manager and finance manager that I met with when I purchased my last vehicle and both were very welcoming and knowledgeable. More

A First Class Dealership Service was handled with extreme integrity. Based on prior service in Nov. '15 on my 2011 ES-350 and tread depth measurement, I thought I needed at l Service was handled with extreme integrity. Based on prior service in Nov. '15 on my 2011 ES-350 and tread depth measurement, I thought I needed at least two new tires. Service advised tread depth on all tires was fully adequate and no replacements were needed. An alignment was strongly suggested, as well as a Fuel Induction Service (which has never been performed on this vehicle); both were performed this time. The F.I.S. was also recommended during my Nov.2015 service appointment, but was deferred. Your folks picked that up, a clear indication of attentiveness to past records. Service Consultant, John Joseph was polite, courteous, efficient and professional. My first time working with John, and I was at ease immediately. More

Blown away by Customer Service Just wanted to quickly say thank you to Joel, the service manager, and Tom, and store manager. I was in earlier today (11/25) to pickup my CT200h (wh Just wanted to quickly say thank you to Joel, the service manager, and Tom, and store manager. I was in earlier today (11/25) to pickup my CT200h (which is an awesome car) after a valve stem broke off while putting air in my tire. I struck up a conversation with Tom who asked why I was in and about my car. The question he asked several times was, "Why am I paying?" and to be honest, I didn't have a better answer other than that's what I was told to pay. After Tom and Joel talked for a few minutes, they came back and said and told me it was taken care of and to have a happy Thanksgiving. What awesome customer service...you now have a buyer for life!!! Thanks guys!!! More