Lexus of Cherry Hill

Quick. Efficient. every thing was ready for the appointment. Loaner car was running. Paperwork took 10 minutes. In and out in 20 minutes and repair done in 4 hours. Like the phone calls with update appointment. Loaner car was running. Paperwork took 10 minutes. In and out in 20 minutes and repair done in 4 hours. Like the phone calls with update. More

I have been using Cherry Hill Lexus Service Department since 1999. John Joseph has been my Service Representative for many of those years. It is a pleasure dealing with him. John is a pleasant and very kn since 1999. John Joseph has been my Service Representative for many of those years. It is a pleasure dealing with him. John is a pleasant and very knowledgeable individual. I usually bring our cars in for service. My understanding of the interworking of a car is very limited. If an unexpected repair needs to be done on my car, John always takes the time to explain to me what and why it needs to be done. He brings it down to my level. I have been very satisfied with Cherry Hill Lexus Service Department and very thankful that John Joseph is my Service Rep. Diane T More

Jamie R. is an excellent service advisor and an honest,knowlegeable Lexus of cherryhill employee. Ms. R. cares about quality of the work performed in service. Customer service is tops at this dea honest,knowlegeable Lexus of cherryhill employee. Ms. R. cares about quality of the work performed in service. Customer service is tops at this dealership. Thanks Jamie. Lexus of Cherryhill has taken care of our 2012 IS-250 awd for 8 years. Fred More

I have been a long term consumer with Lexus of Cherry Hill and have always been impressed with the level of consumer experience. Darryl Newman was an excellent sales person and was attentive to my reque Hill and have always been impressed with the level of consumer experience. Darryl Newman was an excellent sales person and was attentive to my request for the new vehicle and exceeded expectations. More

Darryl made the experience of test driving and negotiating extremely easy and painless. I wish all dealerships and sales people would be more like Darryl and LOCH. negotiating extremely easy and painless. I wish all dealerships and sales people would be more like Darryl and LOCH. More

Darryl was an amazing dealer and constantly followed up to make sure my experience in buying my first car was as smooth as possible in addition to the rest of the team. to make sure my experience in buying my first car was as smooth as possible in addition to the rest of the team. More

The service I received from Darryl Newman was phenomenal, I could not ask for a better person, he made me feel so welcomed and gave great customer service and answered all of my questions, very patient and k I could not ask for a better person, he made me feel so welcomed and gave great customer service and answered all of my questions, very patient and kind. More

I wish I could say I was surprised by these reviews, but I had a very similar experience to many. Ed Sunday, the General Manager and his sales team are liars. DO NOT even consider stepping foot into this b I had a very similar experience to many. Ed Sunday, the General Manager and his sales team are liars. DO NOT even consider stepping foot into this building. I went to the dealership to buy a new car and worked with Darryll. After he started working with another client while I was still working with him, I left the dealership. He called me the next day and began insulting me. My finance called and worked with Ron. We agreed to purchase the car. Ron was texting me for days about the car. Pictures of the car, the credit application, and the vin number so I could get insurance. 2 days before I was picking up the car, Ron said he could no longer honor the price. I tried to get in touch with the General Mangar but he never responded to my email or multiple phone calls. I had to call corporate in order for him to call me back. A week later, he finally returned my call and was rude and arrogant. He started shouting and hung up on me. I have been dealing with Scott from corporate who informed me and is refusing to speak to me. The issue it now being escalated within corporate because of his actions. They manipulate and lie. More

Does not honor agreements When I went to pickup my new Lexus RX the management would not honor the price I was given by the salesman 3 days earlier. They said they would loose When I went to pickup my new Lexus RX the management would not honor the price I was given by the salesman 3 days earlier. They said they would loose money after keeping me waiting 2 hours to get to the finance guy. I left there and bought the same car for less at Haldeman. Buyers beware check your paperwork. More

Jamie Robinson { Best Service Advisor } Every dealership has that one special person that goes that extra mile Right? Well, at this dealership Jamie Robinson is that one who cares about ev Every dealership has that one special person that goes that extra mile Right? Well, at this dealership Jamie Robinson is that one who cares about every last detail ! From the moment you meet her you know, she's got you covered. She knows her Lexuses, and how to treat customers with courtesy. Our 2001 IS 300 needed a few things taken care of. Jamie followed it through even checking as it was being worked on. I would recommend her to anyone. More