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Lexus of Cherry Hill

Mount Laurel, NJ

4.8
691 Reviews
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1230 Route 73 South

Mount Laurel, NJ

08054

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Showing 691 reviews

October 22, 2021

Very poor and careless customer service. Do not care attitude will not have customers come back. More

by Carbuyer8185
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Damion Pugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Sunday, Joe Zalaf
Oct 22, 2021 -

Lexus of Cherry Hill responded

This is concerning to read, as we strive to facilitate a pleasant, accommodating vehicle-buying experience. If you are willing, I would love to better understand what went wrong here. Please give me a call at your earliest convenience - I will look for your contact details, as well. Best, Tony LoBello - General Sales Manager - 856-727-1111 ext 1103

October 19, 2021

Tony Lobello, Prett, and Kurt Johnson were knowledgeable, helpful and a pleasure to work with. Everything went very smoothly with the purchase of my Lexus. My experience was a very good one. More

by mestorch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preet Bisla
Oct 20, 2021 -

Lexus of Cherry Hill responded

Congratulations on your purchase! We are thrilled that Tony, Preet, and Kurt made your experience so informative and enjoyable. Thank you for doing business with us here at Lexus of Cherry Hill!

October 14, 2021

Preset was knowledgeable, friendly, and a pleasure to work with. This dealership is one of the best. More

by Shartaylor3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack McCartney, Preet Bisla
Oct 14, 2021 -

Lexus of Cherry Hill responded

Reviews like this one make our day! We are thrilled to hear that you enjoyed working with Preet and our Lexus of Cherry Hill team. Enjoy your new vehicle!

October 02, 2021

Service department is very efficient especially the service manager. Recent new car purchase was seamless More

by Rdeger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sacco
Oct 04, 2021 -

Lexus of Cherry Hill responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with the Lexus of Cherry Hill team. Drive safely in your new vehicle, and we hope to see you back again down the road!

August 24, 2021

The service that they provided was phenomenal. From the beginning to the end of the process. More

by keontaq01Terror
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Aug 25, 2021 -

Lexus of Cherry Hill responded

Your feedback means so much to us! Thanks for trusting Lexus of Cherry Hill with your business!

Aug 25, 2021 -

keontaq01Terror responded

They are awesome very courteous and prompt with their service.

August 17, 2021

Many words to say, from service- JJ- to buying a new car - Darryl- and everyone else thats there to help and explain more than once - Chris twice - and Wayne once. I am technically challenged and held out More

by Mott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Graver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Newman
Aug 17, 2021 -

Mott responded

Five stars on the Quality of Work as well! Somehow I missed that.

Aug 17, 2021 -

Lexus of Cherry Hill responded

Thank you for taking the time to share! We are very proud of our team, and it is wonderful to hear that you have had such successful purchase experiences working with Darryl, Chris, and Wayne. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Lexus of Cherry Hill!

August 16, 2021

I have been a customer of Cherry Hill Lexus for over 30 years. Service from employees like Jamie is a big reason I continue to be a very satisfied customer. More

by A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Aug 17, 2021 -

Lexus of Cherry Hill responded

We are happy to have earned your trust for over 30 years! It means the world to us that our service stands out to you and we will be sure to pass along your thanks to Jamie. Thank you for choosing Lexus of Cherry Hill!

July 31, 2021

Lexus Cherry Hill alway provides the best service. I always walk away with confidence that the service performed on my car has been taken care by experts. Many thanks to Fred Eller, service coordinator More

by sonniamonte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 02, 2021 -

Lexus of Cherry Hill responded

Thanks for the wonderful review and for choosing Lexus of Cherry Hill, Sonnia! We sincerely appreciate your business and support.

July 27, 2021

Customer service was great. Immediately assisted and friendly approach. Car was ready within a reasonable amount of time. Appointment was kept as given and car was taken right in. More

by Woodecarl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
Jul 27, 2021 -

Lexus of Cherry Hill responded

We are happy to hear that our team gave you such an efficient, top-notch service experience! Thank you for choosing Lexus of Cherry Hill and for taking the time to review our work. We hope to see you again!

July 26, 2021

Service advisor was efficient, friendly and helpful. Service department was busy with many cars there for service. My car was ready quickly and all service was done. More

by bobmorrison205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Jul 26, 2021 -

Lexus of Cherry Hill responded

Bob - we're glad our service team didn't let you down! Thank you for choosing Lexus of Cherry Hill - we hope to see you again down the road. Take care!

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