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Lexus of Cherry Hill

Mount Laurel, NJ

4.9
678 Reviews
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1230 Route 73 South

Mount Laurel, NJ

08054

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Showing 678 reviews

March 21, 2022

Jamie in the Service Department is simply outstanding. Dealership should acknowledge her for her professionalism and courtesy. More

by Marco
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Robinson
Mar 21, 2022 -

Lexus of Cherry Hill responded

Hi Marco - We love to see kind words about our wonderful team members and appreciate you posting a review about Jamie. Thank you so much! All of us at Lexus of Cherry Hill wish you safe driving.

Mar 21, 2022 -

Marco responded

Keep up the good service and you’re very welcome.

March 19, 2022

I had an amazing experience purchasing my Lexus with salesmen Wayne Gross and Damien Pugh, they gave me Exceptional service. They both were very knowledgeable, professional, fun and went above and beyon More

by Pearl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damion Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sacco
Mar 19, 2022 -

Lexus of Cherry Hill responded

At Lexus of Cherry Hill, we sincerely believe the purchase experience should be exciting and seamless, and we're thrilled to hear Wayne and Damien made that possible for you, Pearl! Thank you for sharing how successful your visit to our dealership was, and we hope you continue to love every mile in your new Lexus!

March 12, 2022

Timely and professional service department - loaner car makes it very easy and convenient. Service is completed when they promise More

by Posusney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack McCartney
Mar 12, 2022 -

Lexus of Cherry Hill responded

Thank you so much for supporting Lexus of Cherry Hill! We are delighted to see that your experiences with us have been positive ones!

March 06, 2022

Thorough inspection on routine maintenance. Justifies all recommendations for repairs. Efficient and excellent work and finished by promised time. More

by Bill H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Joseph
Mar 07, 2022 -

Lexus of Cherry Hill responded

Thanks so much for the kudos! We love hearing from our happy customers. Have a great day! - Lexus of Cherry Hill

March 04, 2022

We have been going to Cherry Hill Lexus since 2003 when we purchased our first GX. This visit was for repair service and an oil change. We were placed in the capable hands of John Joseph, who we are always More

by Deb Ilkowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Joseph
Mar 07, 2022 -

Lexus of Cherry Hill responded

Your continued confidence in Lexus of Cherry Hill means so much to us! Thank you for taking a moment to give us a great review. We will certainly let John and the rest of the staff know their commitment to great service stands out to you. Safe travels!

March 03, 2022

I am satisfied with the maintenance service but was disappointed they did not vacuum my trunk though they did vacuum the floor mats inside my car. I also wish they have a facility closer to my home in More

by nggeo01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Silva
Mar 04, 2022 -

Lexus of Cherry Hill responded

We are sorry that your expectations were not met or exceeded, and we will take the blame for not sharing with you that after service we only do a quick car wash on every vehicle. This is not a full detail, which we charge customers for when they inquire about it. Please know in the future that this extra service is free of charge, but it is only a quick car wash. Thank you for your patronage and we look forward to being of service to you in the future.

March 02, 2022

Very professional excellence service so very satisfied I brought my car here and am having it serviced here Thank you Shannon More

by tomkilgore49
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Hicks and H. Quintanilla
Mar 03, 2022 -

Lexus of Cherry Hill responded

Thank you for stopping by to share your great review of Shannon and our team! It means a lot that you are a happy Lexus of Cherry Hill customer and we hope to welcome you back for your future service needs. Drive safely!

March 01, 2022

I have been a customer of Lexus of Cherry Hill since 2005. They always worked hard to satisfy my needs whether I bought a new car or took my car for service. Starting from General Manager to Sales and S More

by Rajendra Sharma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Joseph, Service Consultant
Mar 01, 2022 -

Lexus of Cherry Hill responded

Rajendra, thanks for the kind review and for your loyal business! To have committed customers like you is a dream come true. We are glad that you've had great past experiences and continue to have positive visits. Thank you for shouting out John for helping you during your most recent time with us. We're glad that he kept you in the loop and made the visit a successful one! --The Lexus of Cherry Hill Crew

February 25, 2022

Lexus of Cherry Hill -Service is always great! I live at the shore & make the drive to dealership, I always know my service will be top notch.. Friendly staff. Wish waiting area was more up to dat More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Salbo
Feb 25, 2022 -

Lexus of Cherry Hill responded

Mary, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Lexus of Cherry Hill team. We appreciate your feedback regarding our waiting area and will be sure to keep it in mind moving forward. If there is anything more I can do to assist you, please feel free to reach out. Best, Jamie Pratt - Service Manager - 856-727-1111 ext 1215

February 16, 2022

I was very satisfied with John and how he handled everything. The car looks great that’s why I always take my car to your dealership. Thanks so much Barbara Gervasoni More

by Rudner4242@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John I don’t have his last name
Feb 17, 2022 -

Lexus of Cherry Hill responded

Thank you for the great review, Barbara! We strive to deliver a seamless service experience, and we appreciate your confidence in John to get the job done. Drive safely, and we hope to see you back again at Lexus of Cherry Hill!

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