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Lexus of Cherry Hill

Mount Laurel, NJ

4.8
692 Reviews
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1230 Route 73 South

Mount Laurel, NJ

08054

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Showing 692 reviews

July 05, 2022

Great service consultant ! Never any problem. Always takes good care of me ! Reasonable wait time . First class service! More

by richlang41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Mount
Jul 06, 2022 -

Lexus of Cherry Hill responded

We really appreciate your continued business and your confidence in our team! Thank you for choosing Lexus of Cherry Hill, we look forward to the next opportunity to assist you.

June 10, 2022

Professional, courteous, received full information, car availability and met us at our convenient times. It was a pleasure dealing with our sales person. More

by rbpb1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Lexus of Cherry Hill responded

Thank you for the great review of Lexus of Cherry Hill! Professional and courteous are just the impressions we strive to leave with our customers. Until next time!

May 31, 2022

I always bring my car to cherry hills to do maintenance with John Josheps !He’s the best guys I can recommend! More

by Huong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John joshep
Jun 01, 2022 -

Lexus of Cherry Hill responded

Huong, thank you for the great review! We are so glad to hear that you had a successful service experience working with John and the Lexus of Cherry Hill team. Drive safely, and we hope to see you back!

May 30, 2022

Excellent service department. I travel over 70 miles to service my vehicle at. Cherryhill Lexus More

by Yclipper5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony LoBello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Sunday
May 31, 2022 -

Lexus of Cherry Hill responded

Thank you for taking the time to review us! We are thrilled to hear that you are so confident in the Lexus of Cherry Hill team to get the job done. Drive safely, and we hope to see you back!

May 24, 2022

Very enjoyable experience working with Clenton and the entire sales team at Lexus of Cherry Hill. I highly recommend them. More

by Marchettij
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clenton McArthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt
May 25, 2022 -

Lexus of Cherry Hill responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals so we will certainly let Clenton and the Lexus of Cherry Hill team know you appreciated the help. Let us know if we can assist you again!

May 23, 2022

Very well organized and professional service from scheduling the appointment, arrival at the dealership, pick up of the demo, to close out at the end of the day. More

by Saman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom MacElrath
May 23, 2022 -

Lexus of Cherry Hill responded

Thank you for the review of Lexus of Cherry Hill! We're glad that the team was helpful and nice to work with. See you again next time you need our help!

May 10, 2022

Went in for a scheduled oil change. They tried to charge me $350. When I said $350 for an oil change customer rep Fred said it also includes tire rotation and wipers. I said my car is 7 More

by mnagy3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred I would give no stars if possible. , Darryl Newman
May 11, 2022 -

Lexus of Cherry Hill responded

I want to apologize for your disappointing experience. We don't run our business to mislead guests and it sounds like there might have been a misunderstanding on our end. I will look into the details of your visit to ensure a situation like this one doesn't happen in the future. If there is anything further that I can do to assist you, please give me a call. Thank you, Jamie Pratt - Service Manager - 856-727-1111 ext 1215

May 09, 2022

Very good! I am so happy to come your guy!i wii tell my friend come to see you! More

by Kristinabui
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Silva
May 09, 2022 -

Lexus of Cherry Hill responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Lexus of Cherry Hill team. Drive safely, and we hope to see you back again down the road!

April 18, 2022

My art sales person was very professional Damien I will give him an A+ rating and they treated us very well we went to look at a car for my daughter and we walked out with two More

by Sly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damion Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Zalaf
Apr 18, 2022 -

Lexus of Cherry Hill responded

We're glad to see that Damien was professional and nice to work with. Congrats on your two new cars! See you next time here at Lexus of Cherry Hill.

April 16, 2022

Nice location, knowledge and professional help at start until the time drive the vehicle off the lot. More

by bphan29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Lexus of Cherry Hill responded

This feedback is music to our ears! Thank you for bringing your business to Lexus of Cherry Hill and for stopping by to share your experience. Safe travels ahead!

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