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Lexus of Cherry Hill

Mount Laurel, NJ

4.9
678 Reviews
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1230 Route 73 South

Mount Laurel, NJ

08054

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Showing 678 reviews

May 24, 2022

Very enjoyable experience working with Clenton and the entire sales team at Lexus of Cherry Hill. I highly recommend them. More

by Marchettij
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clenton McArthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt
May 25, 2022 -

Lexus of Cherry Hill responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals so we will certainly let Clenton and the Lexus of Cherry Hill team know you appreciated the help. Let us know if we can assist you again!

May 23, 2022

Very well organized and professional service from scheduling the appointment, arrival at the dealership, pick up of the demo, to close out at the end of the day. More

by Saman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom MacElrath
May 23, 2022 -

Lexus of Cherry Hill responded

Thank you for the review of Lexus of Cherry Hill! We're glad that the team was helpful and nice to work with. See you again next time you need our help!

May 10, 2022

Went in for a scheduled oil change. They tried to charge me $350. When I said $350 for an oil change customer rep Fred said it also includes tire rotation and wipers. I said my car is 7 More

by mnagy3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred I would give no stars if possible. , Darryl Newman
May 11, 2022 -

Lexus of Cherry Hill responded

I want to apologize for your disappointing experience. We don't run our business to mislead guests and it sounds like there might have been a misunderstanding on our end. I will look into the details of your visit to ensure a situation like this one doesn't happen in the future. If there is anything further that I can do to assist you, please give me a call. Thank you, Jamie Pratt - Service Manager - 856-727-1111 ext 1215

May 09, 2022

Very good! I am so happy to come your guy!i wii tell my friend come to see you! More

by Kristinabui
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Silva
May 09, 2022 -

Lexus of Cherry Hill responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Lexus of Cherry Hill team. Drive safely, and we hope to see you back again down the road!

April 18, 2022

My art sales person was very professional Damien I will give him an A+ rating and they treated us very well we went to look at a car for my daughter and we walked out with two More

by Sly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damion Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Zalaf
Apr 18, 2022 -

Lexus of Cherry Hill responded

We're glad to see that Damien was professional and nice to work with. Congrats on your two new cars! See you next time here at Lexus of Cherry Hill.

April 16, 2022

Nice location, knowledge and professional help at start until the time drive the vehicle off the lot. More

by bphan29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Lexus of Cherry Hill responded

This feedback is music to our ears! Thank you for bringing your business to Lexus of Cherry Hill and for stopping by to share your experience. Safe travels ahead!

April 12, 2022

Appreciate the service but it took all day I assume they do the cars of those that wait. First More

by Jbgoldy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Eller
Apr 13, 2022 -

Lexus of Cherry Hill responded

I'm so sorry that your visit took longer than expected. We strive to provide timely service and I appreciate you bringing this to my attention. I hope you consider coming back in the future, and please let me know if there is anything else that I can do to assist you. Thank you, Jamie Pratt - Service Manager - 856-727-1111 ext 1215

April 06, 2022

Jamie R. In your service department is an asset to your dealership. Always has a beautiful smile.She is always very respectful. Also your technicians always g More

by GPG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack McCartney
Apr 07, 2022 -

Lexus of Cherry Hill responded

Thank you for the great review! We are so glad to hear that you are so confident in Jamie and the team to get the job done. We appreciate your business over the years and hope to see you back again at Lexus of Cherry Hill!

April 05, 2022

Clenton McArthur sold me a sedan. A++, I really appreciated his exceptional communication skills. Clenton let me know every step of the way what we were getting ready to do. If he More

by lpclarkson2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clenton McArthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Lexus of Cherry Hill responded

Congratulations on your new car! We are happy to hear that Clenton and the team took such great care of you throughout the process and we appreciate you taking the time to leave a review. Thank you for choosing Lexus of Cherry Hill!

March 22, 2022

Lexus scheduled my service appointment sooner than anticipated and they provided exceptional services. Very pleased. More

by T. Jefferson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Salbo
Mar 22, 2022 -

Lexus of Cherry Hill responded

Customer satisfaction is our priority so we are thrilled to see this feedback. Thank you for taking time to post a review about your service experience at Lexus of Cherry Hill! We wish you safe driving.

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