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Lexus of Chattanooga

Chattanooga, TN

4.9
1,109 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,109 reviews

October 19, 2019

Excellent easy process Austin was very knowledgeable and made our decision to purchase a new vehicle as painfree as possible. Would highly recommended if you’re in the marke More

by VP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
Oct 21, 2019 -

Lexus of Chattanooga responded

We appreciate the review and recommendation for Austin! It's awesome to hear that he was able to make the buying process smooth and painfree for you. Thank you and we hope you enjoy your new car!

October 09, 2019

Lexus of Chattanooga has ALWAYS been a Top Notch Dealership. I just purchased my 3rd New RX350. I bought my 1st one in 2004, then 2011, and now 2019. I ABSOLUTELY LOVE THIS CAR !!! My first salesman More

by Pixiepink123
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
Oct 10, 2019 -

Lexus of Chattanooga responded

Thank you for taking the time to share feedback from your visit with Austin! It's great to hear that he was able to provide you with professionalism, kindness, and your best overall buying experience yet. We truly appreciate you continuing to work with us at Lexus of Chattanooga and we hope you enjoy your third RX 350 as much as the previous two!

October 07, 2019

It was a great pleasure dealing with Austin. He made everything super easy and seamless. That was probably the quickest car buying purchase I’ve ever had. Great Job! More

by Rob
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
Oct 08, 2019 -

Lexus of Chattanooga responded

We're happy to hear you enjoyed your buying experience with Austin, Rob. It's great to hear that he was able to provide some ease and timeliness to your visit. Please let us know if you need any further assistance. Thank you!

October 04, 2019

Andrea was wonderful to work with, scheduled my service, very convenient drop off, loaner vehicle, called when ready. vehicle washed. Wheels look great. Thanks for your help!! More

by Doug J
Recommend Dealer
Yes
Employees Worked With
Oct 07, 2019 -

Lexus of Chattanooga responded

Thank you for the review for Andrea, Doug. It's great to hear that she and our team were able to provide you with a quality, convenient service experience. We look forward to helping with any of your future automotive needs.

October 02, 2019

Absolutely amazing! The best car buying experience ever! We visited the local Lexus dealer in the city which we live. We had a very dissatisfying experience trying to close a fair deal. We then decided to us More

by Max D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Millard
Oct 03, 2019 -

Lexus of Chattanooga responded

Thank you for this awesome feedback for our team, Max! We appreciate you choosing to work with us and allowing our team to show you the quality customer service we're able to provide from start to finish. It was our absolute pleasure to help you find the exact vehicle you were wanting to buy! We look forward to helping you with your future automotive needs - Thank you!

September 30, 2019

Austin is a great salesman! He’ll do everything it takes to get you the best deals and if he can’t he’ll be honest with you! More

by Alan nguyen
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
Oct 01, 2019 -

Lexus of Chattanooga responded

Thank you for the review for Austin, Alan! Its' great that he was able to do everything he could to get you the best deals possible, while treating you with the utmost honesty. Please feel free to reach out to us if ou have any ongoing questions.

September 26, 2019

Best Vehicle Buying Experience EVER! I have purchased multiple vehicles in my life, and therefore dreaded the inconvenience of once again having to play the “buying game”. My first stop w More

by Luzena M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
Sep 27, 2019 -

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us this review, Luzena! The buying process can be very stressful, so it's extremely refreshing to hear Austin was able to make your experience seamless, honest, and pleasant. He will definitely appreciate your kind comments and your willingness to recommend his services. We're glad you chose to make Lexus of Chattanooga your first stop - enjoy your new ES 350 F Sport!

September 25, 2019

Austin Robinson is GREAT! Austin was solid from the minute I met him. He was up front and honest, and always followed through. I was new to the car buying experience and he wal More

by BC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
Sep 26, 2019 -

Lexus of Chattanooga responded

Thank you for taking the time to share feedback from your buying experience with Austin. It's awesome that he was able to provide you with a genuine experience in which he was up front and honest. Please know he will greatly appreciate your willingness to recommend his expertise and his customer service. Please let us know if we can help with anything else!

September 16, 2019

Wonderful to work with! Andrea worked with us with an issue over a 2 week period and was very sympathetic and worked tirelessly until the issue was resolved. She was extremel More

by Tman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Lexus of Chattanooga responded

Thank you for sharing feedback from your experiences with Andrea and John. They will both enjoy hearing that they were pleasant to work with, and ultimately, were able to provide you with a 5-star worthy experience. We look forward to your next visit!

September 10, 2019

Purchased 2017 ES 350 from Austin Robinson Austin spent 4 hours searching for my request and found the perfect Lexus. He then drove 90 miles to bring it to my home! Perfect More

by Charlotte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
Sep 11, 2019 -

Lexus of Chattanooga responded

Thank you for this awesome review for Austin, Charlotte! It's absolutely awesome to hear how he was able to go above and beyond to make sure he could find the perfect vehicle for you, but then make sure it got delivered as well. We hope for an opportunity to work with you again. In the meantime, enjoy your ES 350!

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