Lexus of Chattanooga
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,109 reviews
Excellent easy process Austin was very knowledgeable and made our decision to purchase a new vehicle as painfree as possible. Would highly recommended if you’re in the marke Austin was very knowledgeable and made our decision to purchase a new vehicle as painfree as possible. Would highly recommended if you’re in the market for a vehicle. More
Lexus of Chattanooga has ALWAYS been a Top Notch Dealership. I just purchased my 3rd New RX350. I bought my 1st one in 2004, then 2011, and now 2019. I ABSOLUTELY LOVE THIS CAR !!! My first salesman Dealership. I just purchased my 3rd New RX350. I bought my 1st one in 2004, then 2011, and now 2019. I ABSOLUTELY LOVE THIS CAR !!! My first salesman, has since retired, so worked with Austin Robinson this time. It was by far one of the BEST EXPERIENCES I've had !!! Very kind, professional, not pushy, delivered on his promises. GREAT EXPERIENCE!!! THANKS B.MOORE. More
It was a great pleasure dealing with Austin. He made everything super easy and seamless. That was probably the quickest car buying purchase I’ve ever had. Great Job! everything super easy and seamless. That was probably the quickest car buying purchase I’ve ever had. Great Job! More
Andrea was wonderful to work with, scheduled my service, very convenient drop off, loaner vehicle, called when ready. vehicle washed. Wheels look great. Thanks for your help!! very convenient drop off, loaner vehicle, called when ready. vehicle washed. Wheels look great. Thanks for your help!! More
Absolutely amazing! The best car buying experience ever! We visited the local Lexus dealer in the city which we live. We had a very dissatisfying experience trying to close a fair deal. We then decided to us We visited the local Lexus dealer in the city which we live. We had a very dissatisfying experience trying to close a fair deal. We then decided to use the USAA car buying program to find the vehicle we wanted. The next day we received an email from Lexus of Chattanooga with the vehicle we wanted. I called Lexus of Chattanooga and within a matter of minutes, we agreed upon a deal! After arriving at the dealer to pick up the vehicle, we were treated like royalty! Everyone involved in the deal ( sales manager, salesman, finance manger, technology rep and service tech) ensured all of our questions were answered. Lexus of Chattanooga was the best and we’ll be returning for our next new vehicle purchase! More
Best Vehicle Buying Experience EVER! I have purchased multiple vehicles in my life, and therefore dreaded the inconvenience of once again having to play the “buying game”. My first stop w I have purchased multiple vehicles in my life, and therefore dreaded the inconvenience of once again having to play the “buying game”. My first stop was at Lexus of Chattanooga where I was greeted by salesman Austin Robinson. He was extremely polite from the beginning. He answered all of my questions, (even admitting if he wasn’t confident about answering a question but immediately seeking the facts from the manager). It was very refreshing to have a salesperson who took the time to get the correct answer versus guessing at it. Austin spent about an hour with me and I decided to think about it. He applied zero pressure and even complimented me on not rushing into a decision. The next day, I bought my new ES 350 F Sport. Not only do I love my car, I am 100% satisfied with my experience. Lexus of Chattanooga is great (everyone there is friendly and helpful), but Austin made it seamless. He is absolutely the best. I HIGHLY recommend specifically asking for Austin Robinson....you will not be disappointed. The finance department was easy to work with and great also. Great Job! More
Austin Robinson is GREAT! Austin was solid from the minute I met him. He was up front and honest, and always followed through. I was new to the car buying experience and he wal Austin was solid from the minute I met him. He was up front and honest, and always followed through. I was new to the car buying experience and he walked me through the process and with some knowledge of his own. If he didn’t know the answer he didn’t act like he did. He would find out the right answer and then let me know. I had met a few other car salesmen and it never felt right. The process felt very genuine when dealing with him. If you’re looking for a vehicle, I highly suggest finding Austin to work with. He’s not gonna be pushy and “oversell.” 10 out of 10 recommendation! More
Wonderful to work with! Andrea worked with us with an issue over a 2 week period and was very sympathetic and worked tirelessly until the issue was resolved. She was extremel Andrea worked with us with an issue over a 2 week period and was very sympathetic and worked tirelessly until the issue was resolved. She was extremely pleasant to work with! John assisted us with our most recent service and he was also great to work with! More
Purchased 2017 ES 350 from Austin Robinson Austin spent 4 hours searching for my request and found the perfect Lexus. He then drove 90 miles to bring it to my home! Perfect Austin spent 4 hours searching for my request and found the perfect Lexus. He then drove 90 miles to bring it to my home! Perfect More