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Lexus of Chattanooga
Chattanooga, TN
1,183 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,183 reviews
July 19, 2025
The entire process from start to finish was amazing. Ralph and Marc made it seamless and effortless and got us exactly what we wanted. Would highly recommend them to anyone. This is our second time b Ralph and Marc made it seamless and effortless and got us exactly what we wanted. Would highly recommend them to anyone. This is our second time buying a car from them. No wonder people fly from all over the country to purchase a car from them. Thankful they are in our city! More
by edandcarl
July 15, 2025
Ralph Paty and Ed Emerson were incredible to me and my family on the purchase of our new GX 550. It was the first time I’ve left a dealership completely satisfied and confident in my choice and the servic family on the purchase of our new GX 550. It was the first time I’ve left a dealership completely satisfied and confident in my choice and the service. More
by Johnny-Smith
July 11, 2025
Bought a new RX 500h from salesman Ralph Paty. Ralph was very professional, top notch. We had to wait for the car and Ralph kept us informed during the waiting period. When the car arrived Ralph w Ralph was very professional, top notch. We had to wait for the car and Ralph kept us informed during the waiting period. When the car arrived Ralph was very helpful and getting everything in order to make the purchase process go smoothly. This is not my first vehicle i bought at this dealership, the experience was amazing, thanks to Ralph. Lexus of Chattanooga is lucky to have a salesman like Ralph who knows how to care of his customers. Its the people that makes the dealership from sales to service and this dealership is number 1. Keep up the great customer service. More
by goparb
July 07, 2025
This dealer owes me money! I purchased a $70,000 car from them with an “out the door agreed upon price”. They could not add on accessory in time so they told me to have it pu I purchased a $70,000 car from them with an “out the door agreed upon price”. They could not add on accessory in time so they told me to have it put on. It would cost $45 and the finance guy would credit that amount. He didn’t. I asked the manager where my $45 was. He said we never charged you for it! (He might not be smart enough to know my out the door price should be $45 less.). Next they told me I would not have to do anything with my out of state tags. They would handle and pay for all of that (out the door cost). Florida is now requiring I pay them $100. I told the manager…. He didn’t even reply! I never got my survey from them… guess that’s the one reason they only have good reviews! Monica Moore More
by monicagaw
July 05, 2025
Ralph Paty was a fantastic person to work with. Gave us all the facts and had everything ready when we arrived. I would recommend to anyone shopping for a car. Gave us all the facts and had everything ready when we arrived. I would recommend to anyone shopping for a car. More
by dougvarner1966
Employees Worked With
June 28, 2025
Ralph was the best! Top notch experience. They treated us like family and spent as much time as we wanted reviewing the vehicle we wanted. Top notch experience. They treated us like family and spent as much time as we wanted reviewing the vehicle we wanted. More
by Sandraaaron
Employees Worked With
June 27, 2025
Excellent experience from the very beginning. Madison and Fred took very good care of us! Fred answered all of our questions quickly and got us on the road in no time. Madison and Fred took very good care of us! Fred answered all of our questions quickly and got us on the road in no time. More
by trishmdukes
June 22, 2025
This was our second purchase with Fred Fortson. He was professional and made an exceptional buying experience for my wife and I with our new TX500h. I highly recommend Fred to friends and colleague He was professional and made an exceptional buying experience for my wife and I with our new TX500h. I highly recommend Fred to friends and colleagues. More
by ross.leslieb
Employees Worked With
June 20, 2025
Lexus of Chattanooga is my #1 dealership for a new automobile. These folks know how to make you feel right at home. And my #1 salesman is Fred Fortson. He will work to get you the best deal ever. automobile. These folks know how to make you feel right at home. And my #1 salesman is Fred Fortson. He will work to get you the best deal ever. More
by ladyicetn99
Employees Worked With
June 19, 2025
Ralph Paty and all the crew gave us excellent service! We have and will continue to recommend them to our friends and family! We have and will continue to recommend them to our friends and family! More
by Scalbaugh
Employees Worked With
