Lexus of Austin

Excellent Place to buy the used car Sales Executive Jeff Pray is very friendly person. I would recommend my friend to buy the used cars from them,and they have clean cars with great Sales Executive Jeff Pray is very friendly person. I would recommend my friend to buy the used cars from them,and they have clean cars with great condition and impressive price. Over all excellent service. Regards, Ramanan More

Simply the Best !!! After shopping for a Lexus LX470 for 6 months we saw an Ad on Auto Trader, we decided to email the internet salesman Dean Royal. Dean responded with After shopping for a Lexus LX470 for 6 months we saw an Ad on Auto Trader, we decided to email the internet salesman Dean Royal. Dean responded with the most polite reply! After discussing the condition of the truck he told us that it was extremely clean and was purchased and serviced there at Austin Lexus. We then asked him for all of the service records, he sent those right away. Not knowing Dean, my wife and I live in FL & NY we asked him if he minded if we had a third party inspection done by Auto PI who is right there in Austin, Dean agreed. After a 600 point inspection we were told by the inspector "You will NOT find a cleaner one". Dean from beginning to end was extremely polite and 100% honest and never pushy. I say this because of what we have experienced for the past 6 months. I would highly recommend buying your next vehicle from Dean, he even followed up after sale. I've never been treated so well! Even though we live out of state we will go to Dean Royal first for our next vehicle. Thanks so much Dean. More

Totally Awesome Purchase Experience I purchased a 2014 GS350 FSport + from Ross Rountree at Lexus of Austin on March 29, 2014. I worked with Ross over the phone and emails during the pr I purchased a 2014 GS350 FSport + from Ross Rountree at Lexus of Austin on March 29, 2014. I worked with Ross over the phone and emails during the preceeding week. I also shopped a couple of Houston dealerships as well during the preceeding two weeks. During the period Ross was not pushy and was always eager to respond to any questions or negotiations. I had mostly made up my mind to purchase in Houston since it was closer and we dont have a local dealer in our city. I kept going back to Ross because he made me feel like I was his only customer and would always have an answer or solution to any questions. Ross just had the "do whatever it takes attitude" and I am glad he kept looking for a way to close the deal. When we made the trip to Austin to pick up the vehicle everything was as he promised with no surprises. This was my first Lexus purchase and Ross made sure I would become a Lexus owner. In the end I was given a great deal on a fabulous vehicle. The rest of the dealership was just as impressive. My finance person was Matt Rutkowski. Matt was very informative and took time to explain and answer my questions about the lease and warranties. I also felt he had my best interest in mind when recommending warranties and other items. My delivery was also excellent and complete. The vehicle was immaculate. The dealership was impressive. I dont believe I have ever been to a more friendly and top notch dealership. Even after the sale Ross is quick to respond to any questions and willing to do what he can to assist. I highly recommend him and Lexus of Austin for your Lexus needs. I wish we had a local dealership with the amenities and the dedication of the employees at :Lexus of Austin. Ask for Ross for your Lexus purchases. You will not be disappointed. More

Great sales experience at Lexus of Austin Very positive changes at Lexus of Austin. I had some negative experiences with sales there a few years ago but was pleasantly surprised when I visited Very positive changes at Lexus of Austin. I had some negative experiences with sales there a few years ago but was pleasantly surprised when I visited recently. There has been a change in attitude. The sales team (John Farley and Michael Cobb) went out of their way to make me comfortable buying there and worked with me to get to a price thar was acceptable to me. If you have had a bad experience with sales there in year past I recommend you talk with them again. More

New Lexus Purchase Entered the car buying process via the dealer site with little expectations. To my surprise, I was greeted immediately after entering but in a non "c Entered the car buying process via the dealer site with little expectations. To my surprise, I was greeted immediately after entering but in a non "car salesman" way. Brian, my salesman, was nice, knowledgeable, and never pushed us into a sale. He not only found the car we wanted but helped us get it at a price that we were happy with. People always talk about the Lexus difference, and I got to see it first hand. I'd definitely recommend this dealer to a friend. More

IS F purchase I had an overall pleasant experience. The associates I worked with we're very helpful and friendly. The process was quite easy and pain-free after my I had an overall pleasant experience. The associates I worked with we're very helpful and friendly. The process was quite easy and pain-free after my vehicle was delivered to the dealership, and my deal was done quickly including a trade-in I had. I'm very happy with my car and experience. More

The absolute best from start to finish! Wow!!! The only reason Dean Royal and the Lexus of Austin dealership got all 5's is because there was no way to fill out a 5+. Dean, as well as ever Wow!!! The only reason Dean Royal and the Lexus of Austin dealership got all 5's is because there was no way to fill out a 5+. Dean, as well as everyone I dealt with, was extremely helpful throughout the process. He was friendly, not pushy, patient, and explained everything every step of the way. I would recommend Dean without hesitation to anyone looking for a great car buying experience. He will exceed your expectations!! More

Great Car Sales Team! Ashlee O. was fantastic!!! She helped me a lot learn about my new card. Thanks so much to her and this great team at Lexus of Austin! We will be Ashlee O. was fantastic!!! She helped me a lot learn about my new card. Thanks so much to her and this great team at Lexus of Austin! We will be back. More

An unexpected Great Experience Dean did a wonderful job making sure I was informed at every part of the process. He let me know why this vehicle over that one. Did the research as Dean did a wonderful job making sure I was informed at every part of the process. He let me know why this vehicle over that one. Did the research as complete as possible for me. Presented the reports and explained everything to me. He found a vehicle that wasn't even on the lot yet. Loved my experience with Dean. I will visit him first and probably only only him when I look for another vehicle. More

Excellent Experience From the initial conversation with Jeff Pray until the day he put my new license plates on, my experience with Lexus of Austin and Jeff was stellar. From the initial conversation with Jeff Pray until the day he put my new license plates on, my experience with Lexus of Austin and Jeff was stellar. He went above and beyond to help me find a used Lexus at a price I would be comfortable with. He is a very personable guy that knows his Lexus, and one that I would definitely recommend to family and friends. I LOVE my new car and had a great experience with Jeff. More