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Lexus of Austin

Austin, TX

4.8
518 Reviews
Call Dealership (512) 343-3400
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9910 Stonelake Blvd

Austin, TX

78759

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518 Reviews of Lexus of Austin

December 31, 2021

Friendly with appropriate information and knowledgeable about the vehicle data . The follow up on the driving the vehicle was non pressurized to buy the unit More

by davgdz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gruver
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Jan 02, 2022 -

Lexus of Austin responded

Thank you for sharing your feedback and the 5-star rating. We are pleased that you were provided with great customer service and we appreciate your business with Lexus of Austin.

December 30, 2021

I have always found this dealership to be professional and efficient. We brag about your service to friends and family. Thanks More

by DAWTrading
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
Report | Print
Dec 30, 2021 -

Lexus of Austin responded

Hi there, Thank you for your positive review. We are thrilled you have had professional, helpful, and efficient experiences with our team. We appreciate your recommendation and we are looking forward to your next visit with us here at Lexus of Austin.

Jan 01, 2022 -

Lexus of Austin responded

Hi there, Thank you for your positive review. We are thrilled you have had professional, helpful, and efficient experiences with our team. We appreciate your recommendation and we are looking forward to your next visit with us here at Lexus of Austin.

December 29, 2021

Took care of problem and I was out within about an hour. Enjoyed customer lounge and a nice cup of coffee More

by cducloux
Recommend Dealer
Yes
Employees Worked With
Don’t know who took care
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Dec 29, 2021 -

Lexus of Austin responded

Hello! We are pleased to know our Service Team took great care of you and your service needs and you were able to enjoy our lounge during your wait. We appreciate you and thank you for doing business with Lexus of Austin.

December 29, 2021

The service staff was very friendly, professional, and accommodating to all of my questions and needs. The sales & support staff were equally as kind and pleasant to interact with. More

by Ktmn110
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ward
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Dec 29, 2021 -

Lexus of Austin responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Lexus of Austin.

December 29, 2021

Very good service mainly because of my service advisor, Jamie. Kandziora. He is a store at the dealership. More

by medenbaum
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Kandziora
Report | Print
Dec 29, 2021 -

Lexus of Austin responded

Hi there, Thank you for your positive review and for sharing your feedback. We are looking forward to your next visit with us here at Lexus of Austin.

December 29, 2021

Great service! I had a flat tire and the tire had to be replaced. Dropped vehicle off adter lunch and it was ready by end of day. More

by rwkoenig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke, Mike Stills
Report | Print
Dec 29, 2021 -

Lexus of Austin responded

Hi there, It pleases us to know that our Service Department provided you with great and timely service. Thank you for choosing Lexus of Austin and we hope to continue to assist with all of your future automotive needs.

December 29, 2021

I know things have been hard the last couple years but I always get great service. More

by Scott.catherine
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Dern is an awesome agent and person I cannot say enough good about Kyle.
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Dec 29, 2021 -

Lexus of Austin responded

Hi Scott, We are pleased that our team always provides you with great service. Thank you for choosing Lexus of Austin and we look forward to working together in the future.

December 28, 2021

The people and the service at Lexus of Austin is truly outstanding. I bought my car from them, have now moved 3 hours away, and because of how trustworthy and caring they are continue to drive back there More

by nwilt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy in Service
Report | Print
Dec 28, 2021 -

Lexus of Austin responded

Hello, It is wonderful to hear that our team provided outstanding service for you. At Lexus of Austin we appreciate your business and we look forward to working together again.

December 27, 2021

Recently had tire issue and they were able to fit us in and also did 20k service More

by CB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Dec 27, 2021 -

Lexus of Austin responded

We appreciate your business here at Lexus of Austin. Thank you for taking the time to share your review. Our Service Team strives to be the best.

December 27, 2021

First class service , staff was friendly and well groomed. Initial contact was within a few minutes. Recommend to my peers. More

by Ed r
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
Report | Print
Dec 28, 2021 -

Lexus of Austin responded

We are so happy to read that you had a great experience here at Lexus of Austin. Ed, we strive to be the best for our customers. We truly appreciate and value your business.

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