Lexus of Austin

Always enjoy going to Lexus. Always friendly, helpful and efficient. Love the wash the car and do a good job. Wish the would do a bit better on the inside of the windshield since that’s the hardest place. Lo efficient. Love the wash the car and do a good job. Wish the would do a bit better on the inside of the windshield since that’s the hardest place. Love the latta while waiting. More

Looks like they fixed the problem. I thought the labor cost was a bit high (3 X the cost of the part). I do appreciate being given a loner car to drive and my service contact kept me informed with regard cost was a bit high (3 X the cost of the part). I do appreciate being given a loner car to drive and my service contact kept me informed with regard to the work progress. All-in-all I am satisfied. More

It was very nice experience with Lexus. Work was done on time. Friendly Lexus workers. time. Friendly Lexus workers. More

Jamie has given excellent service on a consistent basis to our family. Cars are ready on time and he is very easy to work with on scheduling. to our family. Cars are ready on time and he is very easy to work with on scheduling. More

the purchase process was great but I must say I was kinda shocked to find the check engine light come on the day after purchase. I contacted the dealership and notified them about the issue I was facing. The shocked to find the check engine light come on the day after purchase. I contacted the dealership and notified them about the issue I was facing. They never apologized or anything but just asked if I got the warranty and if so I could get it serviced at a dealership. Honestly I hope getting a warranty is not a necessity when purchasing a car here because if so that’s a bit alarming. More

Very impressed with help. This is the first time that I came to be serviced came to be serviced More

All good no problems. Why do I need to write 15 words minimum for a review. minimum for a review. More

The service is absolutely first class. Lexus of Austin is in a class of their own compared to their competitors. No one treats their customers like the valuable.guest they are. in a class of their own compared to their competitors. No one treats their customers like the valuable.guest they are. More

Very customer service oriented. Identified potential future issues and solutions. Quick repairs and minimum wait. future issues and solutions. Quick repairs and minimum wait. More

Treated well. Met at car and provided a loaner. Good Covid-19’s consciousness. No wasted time. Tom Covid-19’s consciousness. No wasted time. Tom More