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Lexus of Austin

Austin, TX

4.8
518 Reviews

9910 Stonelake Blvd

Austin, TX

78759

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518 Reviews of Lexus of Austin

February 10, 2022

Matt Was awesome! He always made sure that my car was well taken care of. He communicated well with details! Excellent service! More

by Avonne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt LeBlanc
Feb 10, 2022 -

Lexus of Austin responded

Thank you for taking the time to leave us a great review, Avonne! It was a pleasure to work with you, and we look forward to working with you again at Lexus of Austin.

February 09, 2022

Excellent sales representative Harrell was really helpful. However the tech going over vehicle features could be more helpful in explaining the feature and comforts. More

by Lizamap671
Recommend Dealer
Yes
Employees Worked With
Matt Rutkowski
Feb 09, 2022 -

Lexus of Austin responded

Hi, thank you for taking the time to leave a review for us at Lexus of Austin. We're happy we could meet your expectations! We are stoked you had a great experience! If you have any further questions, please give us a call. We're always happy to help!

February 08, 2022

I have received the most professional and courteous service from the people in the Service Department every time I have come in for maintenance. More

by Pfgbraddock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Leblanc
Feb 09, 2022 -

Lexus of Austin responded

We are so pleased to learn that our Service Team took great care of you here at Lexus of Austin. We strive to provide our customers with the best service possible. We appreciate and value your business.

February 08, 2022

Lexus of Austin is always very responsive and prompt when I’ve been in for service. Everyone is polite and great to deal with. They loaner program is also top notch, allowing me to continue on with work/erra More

by KAEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Berry
Feb 08, 2022 -

KAEO responded

Thank you Russell, and your service staff, everyone was very helpful!

Feb 09, 2022 -

Lexus of Austin responded

Kaeo, we are so pleased to read that our Service Team took great care of you here at Lexus of Austin. We strive to provide our customers with the best service possible. We value your business.

February 05, 2022

I purchased my vehicle in 2019. The service department is great. I always get my vehicle in for service check ups easily and it is usually out the same day. I would highly recommend this dealer. More

by austinexechomes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kandziora
Feb 05, 2022 -

Lexus of Austin responded

Your positive feedback and recommendation are greatly appreciated! At Lexus of Austin, our Service Department always strives to provide professional and efficient service to assist with any of your Lexus maintenance needs.

February 04, 2022

Always very courteous!!!!Lexus of Austin is a wonderful Always very courteous!!!! Lexus of Austin is a wonderful dealership in all regards. The service department always rolls out the red carpet and More

by Drenner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Ruedas, Eddy Cooke, Randy Hoff, Mike Stills
Feb 05, 2022 -

Lexus of Austin responded

Hi there, Your satisfaction means a lot to us, so we are delighted to hear of your experience with our Service Department. Thank you for choosing Lexus of Austin and know that you are always welcome here.

February 04, 2022

Car was as described and ready for test drive. Trade in was relatively on point only knock was financing took quite a while to clear. Happy so far More

by CTX CowGal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Dubose
Feb 04, 2022 -

Lexus of Austin responded

Hello, It is nice that our team could meet your expectations and we hope that you are enjoying your purchase. Thank you for choosing Lexus of Austin and we look forward to seeing you again.

February 04, 2022

Great service. Comfortable waiting area. Wish there was a dealership and service center closer to the Georgetown area though. Lots of Lexus drivers in this area. More

by string.detoxes0j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Arebalo
Feb 04, 2022 -

Lexus of Austin responded

Lexus of Austin wants to thank you for the five star rating. We appreciate the comments regarding the visit & recommendation!

February 04, 2022

They have excellent service which is key for buying a car there. Have always had a great experience there. Even when something unexpected comes up they work with you and provide you the information, timeline More

by Loyal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Ruedas
Feb 05, 2022 -

Lexus of Austin responded

Loyal, thanks for the positive review! We can't tell you how nice it feels to hear that our Sales Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

February 04, 2022

Well organized and professional. In for safety inspection which took about an hour and a half, as advised. Most all communication was via phone/text. Very commited to Covid-19 masking. More

by GBFellabaum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Charnes
Feb 05, 2022 -

Lexus of Austin responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Lexus of Austin.

Feb 05, 2022 -

GBFellabaum responded

My pleasure and keep up the excellence.

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