Lexus of Austin
Austin, TX
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518 Reviews of Lexus of Austin
Excellent sales representative Harrell was really helpful. However the tech going over vehicle features could be more helpful in explaining the feature and comforts. helpful. However the tech going over vehicle features could be more helpful in explaining the feature and comforts. More
I have received the most professional and courteous service from the people in the Service Department every time I have come in for maintenance. service from the people in the Service Department every time I have come in for maintenance. More
Lexus of Austin is always very responsive and prompt when I’ve been in for service. Everyone is polite and great to deal with. They loaner program is also top notch, allowing me to continue on with work/erra I’ve been in for service. Everyone is polite and great to deal with. They loaner program is also top notch, allowing me to continue on with work/errands even when my car is in the shop. More
I purchased my vehicle in 2019. The service department is great. I always get my vehicle in for service check ups easily and it is usually out the same day. I would highly recommend this dealer. great. I always get my vehicle in for service check ups easily and it is usually out the same day. I would highly recommend this dealer. More
Always very courteous!!!!Lexus of Austin is a wonderful Always very courteous!!!! Lexus of Austin is a wonderful dealership in all regards. The service department always rolls out the red carpet and Always very courteous!!!! Lexus of Austin is a wonderful dealership in all regards. The service department always rolls out the red carpet and they get things done as promised. We have been a 110% satisfied customer for 10 years More
Car was as described and ready for test drive. Trade in was relatively on point only knock was financing took quite a while to clear. Happy so far was relatively on point only knock was financing took quite a while to clear. Happy so far More
Great service. Comfortable waiting area. Wish there was a dealership and service center closer to the Georgetown area though. Lots of Lexus drivers in this area. a dealership and service center closer to the Georgetown area though. Lots of Lexus drivers in this area. More
They have excellent service which is key for buying a car there. Have always had a great experience there. Even when something unexpected comes up they work with you and provide you the information, timeline there. Have always had a great experience there. Even when something unexpected comes up they work with you and provide you the information, timeliness and care expected. The Sales team are friendly and personable. More
Well organized and professional. In for safety inspection which took about an hour and a half, as advised. Most all communication was via phone/text. Very commited to Covid-19 masking. which took about an hour and a half, as advised. Most all communication was via phone/text. Very commited to Covid-19 masking. More