Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lexus of Austin

Austin, TX

4.8
518 Reviews
Call Dealership (512) 343-3400
View Awards

9910 Stonelake Blvd

Austin, TX

78759

Directions

By Type

518 Reviews of Lexus of Austin

February 18, 2022

My car broke down and was towed to Lexus in the middle of the night. Lexus was on it first thing in the morning texting me paperwork to sign by 7:30 am! They contacted me before I could contact them! Amazi More

by HPT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy was my service person
Report | Print
Feb 18, 2022 -

Lexus of Austin responded

Thank you for taking the time to review us. Lexus of Austin is glad we got you taken care of. We are always here for your needs and look forward to your next visit.

February 18, 2022

Ms. Camey was the BEST, felt right at home, she understood my needs & wants and made it happen. More

by Boody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camey Martinez & Clifford
Report | Print
Feb 18, 2022 -

Lexus of Austin responded

Thank you for taking the time to leave us a great review, Boody! It was a pleasure to work with you, and we look forward to working with you again at Lexus of Austin.

February 18, 2022

Very professional and treats customers with lots of respect. Facilities are extremely clean and conscious of COVID-19. More

by Betty20152807
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Feb 19, 2022 -

Lexus of Austin responded

Betty, we thank you for sharing your great review for us here at Lexus of Austin. We strive to provide our customers with a comfortable and clean environment. We value your business.

February 18, 2022

Kyle always takes good care of us! ! He has such a great attitude. And efficient! More

by Jeanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Feb 19, 2022 -

Lexus of Austin responded

Jeanne, we are so pleased to learn that our team took great care of you here at Lexus of Austin. We truly value your business.

February 18, 2022

After buying an auto is when a customer experience starts. Matt LeBlanc is the absolute best service advisor I’ve ever had at an auto dealership. He listens, is honest and always provides the best adv More

by everettdi1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt LeBlanc
Report | Print
Feb 19, 2022 -

Lexus of Austin responded

Thank you for the great 5-star rating and review. We are pleased to know our Sales Team ensured you had a good purchasing experience. We look forward to your next visit here at Lexus of Austin.

February 17, 2022

Jay Lord was very helpful & made the process as easy as possible! Overall would recommend Lexus of Austin Tx a good place to buy your new car at More

by LillianR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Lord
Report | Print
Feb 17, 2022 -

Lexus of Austin responded

Hello, Your recommendation means a lot to us and we hope that you are enjoying your purchase. Thank you for choosing Lexus of Austin and please know that we are always here for you.

February 17, 2022

Service is super fast and Jimmie (service rep) is always friendly and knowledgeable. I’m definitely a customer for life! More

by Rx.sriley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie (service rep)
Report | Print
Feb 17, 2022 -

Lexus of Austin responded

That is wonderful to see! We are thrilled to know we have a new loyal customer through you! Thank you for choosing Lexus of Austin. We look forward to welcoming you back!

February 17, 2022

the dealership is the best. Matt LeBlanc and the team are the best. They always exceed expectations. More

by patsloan20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt LeBlanc
Report | Print
Feb 17, 2022 -

Lexus of Austin responded

Hi there, It is nice that our team can always exceed your expectations. Thank you for choosing Lexus of Austin and we hope to continue to assist with all of your future automotive needs.

Feb 17, 2022 -

patsloan20 responded

👍

February 17, 2022

Well organized and very professional. Service was performed correctly and on time. People were courteous. Good job! More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Ruedas
Report | Print
Feb 17, 2022 -

Lexus of Austin responded

Hi Nick, It pleases us to know about your courteous and professional service experience. At Lexus of Austin, we look forward to working together in the future.

February 16, 2022

Excellent service and great communication from making the appointment to checking out. I would recommend Lexus of Austin 100%! More

by dcagle1023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Kandziora
Report | Print
Feb 16, 2022 -

Lexus of Austin responded

Hi there, We appreciate your recommendation and it pleases us that you received excellent service. Thank you for choosing Lexus of Austin and we look forward to working together in the future.

1
...
14
15
16
...
52