Lexus of Austin

I would like to say that my service advisor (Adam) was very helpful, friendly, knowledgeable and professional! Kelly, the parts manager made sure that my parts were ordered and made my appointment fo very helpful, friendly, knowledgeable and professional! Kelly, the parts manager made sure that my parts were ordered and made my appointment for me to have them installed. Kelly is an asset to Lexus and he definitely knows how to treat Lexus customers. I have been to many dealerships and purchased over 137 cars. The Lexus staff stands out when it comes to customer service. Customer service is extremely important and they have proven that they know how to treat their customers. Kudos to the Lexus staff! Amazing customer service! Keep up the good work. Kennedy Christopher, CESE More

My Lexus experience was great! Nicco Azari was my salesman, and he was awesome. He was very knowledgeable about all vehicles available as well as the Lexus sales process. He never Nicco Azari was my salesman, and he was awesome. He was very knowledgeable about all vehicles available as well as the Lexus sales process. He never pressured me to purchase. He showed me all the advantages of owing a Lexus and purchasing it from Lexus of Austin. The finance process was quick and easy with all their documents delivered via email instantly. More

Thank you to all the staff at Lexus of Austin. Special thanks to Harrell our sales person. The overall experience was one of best I have had purchasing a car. We wanted something very specific col Special thanks to Harrell our sales person. The overall experience was one of best I have had purchasing a car. We wanted something very specific color both interior and exterior. We were provided realistic dates of how long we would have to wait for that car allocation to be available. The purchasing experience was also very straight forward and I appreciate the fact that there was no hard sale on packages. Just an explanation of each package and pricing. Follow up after purchase has also been very nice. I highly recommend Lexus of Austin to anyone looking for Lexus or your next luxury automobile. More

My wife and I had a great experience with this dealership and especially our Sales team, Randy Hoff and Lauren. Every thing worked out exactly as planned and there were no surprises! We definitely give thi and especially our Sales team, Randy Hoff and Lauren. Every thing worked out exactly as planned and there were no surprises! We definitely give this dealership 5 stars! More

My sales rep. , Billy Watson, was great! I live in Houston area but bought my 2024 350 RX from Lexus of Austin. They have a great inventory and Billy and rest of s , Billy Watson, was great! I live in Houston area but bought my 2024 350 RX from Lexus of Austin. They have a great inventory and Billy and rest of staff had my suv ready when I arrived. They went over details and made the buying process easy and pleasant. Will definitely buy from Billy Watson and Lexus of Austin in the future. More

Paul S. , our sales representative was extremely knowledgeable and helpful with never any pressure. Joy to do business with again as we bought our first fami , our sales representative was extremely knowledgeable and helpful with never any pressure. Joy to do business with again as we bought our first family vehicle from him almost 20 years ago. Great dealership with even better people. More

Chris Meyers was easy to work with. This was my 3rd Lexus and Lexus of Austin always makes you feel special. This was my 3rd Lexus and Lexus of Austin always makes you feel special. More

Randy Hoff was excellent to work with. He was extremely helpful and very knowledgeable. He took his time with us and explained everything to us in detail. Test drive was great. He also pro He was extremely helpful and very knowledgeable. He took his time with us and explained everything to us in detail. Test drive was great. He also provided us drinks. Matt, the financial officer, was also very helpful and explained everything to us in great detail. Ms. Mendieta explained all the car controls and set up everything for us. Overall it was a great experience! More

Chris Ashley and Marco were a pleasure to work with. They took their time working with us to get us the vehicle we wanted. They took their time working with us to get us the vehicle we wanted. More

Excellent customer service, professional and caring. Makes you feel special when you shop for cars at this dealership. Fair pricing and financing options too. Best place to shop for Lexus! Makes you feel special when you shop for cars at this dealership. Fair pricing and financing options too. Best place to shop for Lexus! More