Lexus of Arlington

We can recommend Sonia Martin for managing a smooth, low-pressure, always courteous and respectful, and surprisingly fast new Lexus sale. We had budgeted two months to locate a new car that met our need low-pressure, always courteous and respectful, and surprisingly fast new Lexus sale. We had budgeted two months to locate a new car that met our needs, but the process ended up taking one week. We appreciated the lack of "mandatory" add-ons or disorienting four-square tactics; we were always able to talk straight price, and the dealership never tried any shell-game stuff. We were very happy with the experience and the result, not to mention the Lexus itself. More

Jose Garcia was my Service Advisor. He always provides a great customer service experience! He’s very knowledgeable, keeps me updated on the progress of the maintenance visit and alwa He always provides a great customer service experience! He’s very knowledgeable, keeps me updated on the progress of the maintenance visit and always applies any applicable discounts. I always receive great service from this dealership! More

you are helpful thank you all for your help and may GOD BLESS YOU ALL BLESS YOU ALL More

Jose Garcia, an advisor within the service department is exemplary. Great communication and follow up, clear explanations, and very knowledgeable. exemplary. Great communication and follow up, clear explanations, and very knowledgeable. More

This is my fifth vehicle I have purchased from Arlington. The team is always pleasant to deal with. If you are new to the dealership, ask for Jamie Brown. He has always been helpful and honest to work wit The team is always pleasant to deal with. If you are new to the dealership, ask for Jamie Brown. He has always been helpful and honest to work with. More

Always treated in a professional yet friendly manner. We are a returning customer for many years. We are a returning customer for many years. More

Haresh did a good job coordinating and communicating about my tune-up and repair. I would work with him again. about my tune-up and repair. I would work with him again. More

Treated with courtesy and professionalism Advisor was truthful and helpful Progress of service was emailed to me and the service was completed on time. The service team was terrific from start to fini truthful and helpful Progress of service was emailed to me and the service was completed on time. The service team was terrific from start to finish More

Extraordinary, seamless and caring staff from the moment of the first phone call until the last question was answered. This deal was negotiated over the phone as it was an out of state purchase (500 miles o of the first phone call until the last question was answered. This deal was negotiated over the phone as it was an out of state purchase (500 miles one way) and your customer service made the trip worthwhile and enjoyable. Touring the facility highlighted some eye opening amenities consistent with a top tier dealership. Even after the sale Sebastian, Vlad and Chris Norton were were extremely responsive to follow up questions. Sebastian provided stellar service from the hotel thru the tutorial to the final wave goodbye. While driving the car back home, Vlad was quick to respond to a question and identified a positive solution within minutes. Igor the Manager was a delight to speak with and was quite proud to tout some of the dealerships successes. In summary, this experience exemplified teamwork and professionalism. Without question, future purchases will be with this dealership. More

Thanks to Mr. Haresh Trivedi, he made my experience spectacular I was really happy with the outcome of my service. He goes above and beyond in trying to help with Haresh Trivedi, he made my experience spectacular I was really happy with the outcome of my service. He goes above and beyond in trying to help with all request. Thanks Lexus!! More