Lexus of Ann Arbor

Dimitry was excellent and made the whole process simple and easy. Highly recommend this dealership and Dimitry for all your needs when it comes to purchasing a Lexus! and easy. Highly recommend this dealership and Dimitry for all your needs when it comes to purchasing a Lexus! More

Excellent Service. The loaner car was clean and nice to have available while my car was in the shop. Overall, I am a very happy customer. The loaner car was clean and nice to have available while my car was in the shop. Overall, I am a very happy customer. More

Everyone we dealt with was very helpful and friendly. Hernando was our salesman and did a great job. Hernando was our salesman and did a great job. More

I was so appreciative of Amanda for allowing me to bring my car in right away when the various dashboard lights came on. I truly appreciate Amanda and the dealership for excellent service. my car in right away when the various dashboard lights came on. I truly appreciate Amanda and the dealership for excellent service. More

Russell provided exceptional service. His reserved demeanor and willingness to allow me to deliberate the process was highly beneficial. Trust worthy person!!! His reserved demeanor and willingness to allow me to deliberate the process was highly beneficial. Trust worthy person!!! More

The dealership understood what we were looking for and what we did not want in our car. They were able to find the car in a different state and got it to us in 3 days. what we did not want in our car. They were able to find the car in a different state and got it to us in 3 days. More

Great dealership. Mauricio took care of us with no unneeded pressure tactics. The delivery was flawless with a nice bow on top of the car. All in all a 5* experience. Mauricio took care of us with no unneeded pressure tactics. The delivery was flawless with a nice bow on top of the car. All in all a 5* experience. More

The Service Department, under the leadership of Amanda has always been outstanding. My recent visit for a 100,000 maintenance service was done in a timely manner and with reasonable charges. Amanda neve has always been outstanding. My recent visit for a 100,000 maintenance service was done in a timely manner and with reasonable charges. Amanda never promises anything she can’t deliver, is always transparent regarding potential charges and always seems to find a coupon applicable to the service bring provided. The Dealership is fortunate to have a quality person heading up such a critical department. More

I have had nothing but trouble with my Loan. Purchased a car in January and they were supposed take care my previous vehicles final payments (which was put onto my loan. I am still getting notif Purchased a car in January and they were supposed take care my previous vehicles final payments (which was put onto my loan. I am still getting notification from GM that they have not received any money regarding this , from Lexus. I have called numerous times, and I either don't get a return call, or am told yes we will take care of it,,,but still hasn't happened. I regret coming to this dealorship More

Brent in the service department is so attentive and so knowledgeable. He always goes above and beyond to make sure my GX is in top shape and make me feel like a valued customer. I love that he is very tru knowledgeable. He always goes above and beyond to make sure my GX is in top shape and make me feel like a valued customer. I love that he is very trustworthy and doesn’t try to upsell me service that I don’t need. Brent is friendly, caring, he’s so professional! If you want a great service at Lexus, make sure you see Brent! More