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Lexus of Akron-Canton - Service Center

Akron, OH

4.8
84 Reviews
Call Service Center (330) 600-3073

84 Reviews of Lexus of Akron-Canton - Service Center

Sort by
January 22, 2022

Service appointment went very smoothly. I had requested that special attention be paid to tires/tire pressures and that was handled well, including a video from the mechanic. Kudos to Robbie Eggeman wh More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Eggeman
Report | Print
Jan 24, 2022 -

Lexus of Akron-Canton responded

Thanks for these kind words! We're glad that the service team was attentive, helpful, and wonderful to work with! We appreciate you giving Robbie a shoutout and we'll see you again next time you need our help here at Lexus of Akron-Canton.

January 19, 2022

Everything went smoothly and they were finished within the time frame I was given. Thanks! More

by timgray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Eggeman
Report | Print
Jan 19, 2022 -

Lexus of Akron-Canton responded

We're glad to hear it, Tim! Thanks for the excellent feedback and for taking your maintenance needs to Lexus of Akron-Canton!

January 09, 2022

Lexus of Akron/Canton have an amazing service department that greet you with kindness the minute you pull in. More

by Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2022 -

Lexus of Akron-Canton responded

Hunter, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Lexus of Akron-Canton team. Drive safely, and we hope to see you back again down the road!

December 22, 2021

Great! Everything you would expect from a Lexus dealership. The whole staff worked smoothly. Scott was superb, knowledgeable, thorough, and efficient, More

by LexNx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gilmore, Marty Richards, Robbie Eggeman, Scott Zehner
Report | Print
Dec 22, 2021 -

Lexus of Akron-Canton responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful service experience working with Scott. Drive safely, and we hope to see you back again at Lexus of Akron-Canton!

December 16, 2021

Excellent service, timely and knowledgeable. And they really care about the customer! Welcoming to all, even my chocolate lab who always gets a lot of love and attention! More

by happytrails4all
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2021 -

Lexus of Akron-Canton responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you are so confident in the Lexus of Akron-Canton team to get the job done. Drive safely, and we hope to see you and your dog back again down the road!

December 12, 2021

Very efficient, Robert is thorough, explains what is suppose to be done at my car. More

by Lcarolipio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Eggeman
Report | Print
Dec 13, 2021 -

Lexus of Akron-Canton responded

Thank you for the wonderful review! We will let Robert know his commitment to customer satisfaction stood out to you. Safe travels! - Lexus of Akron-Canton

November 21, 2021

Always great service at Lexus of Akron. Whole team from Sales to Service is first class! Keep up the awesome work! More

by MrNX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gilmore, Marty Richards, Robbie Eggeman, Scott Zehner
Report | Print
Nov 22, 2021 -

Lexus of Akron-Canton responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Lexus of Akron-Canton team. Drive safely, and we hope to see you back again down the road!

November 03, 2021

It is always a pleasure when we come in for service. They are attentive, courteous, and helpful. More

by Bulldog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gilmore, Marty Richards, Robbie Eggeman
Report | Print
Nov 03, 2021 -

Lexus of Akron-Canton responded

Attentive, courteous, and helpful are three words we aim to live by! Thank you for the great review and for taking your service needs to Lexus of Akron-Canton - we sincerely appreciate the support!

October 20, 2021

I had a great service experience. Everyone was very courteous and Scott went above and beyond to make sure I was taken care of. More

by Kathyennis5230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Gilmore
Report | Print
Oct 21, 2021 -

Lexus of Akron-Canton responded

Kathy, we are thrilled that you were so well taken care of by Scott and the team! Thank you for choosing Lexus of Akron-Canton and for taking the time to leave us a review. Safe travels until we see you next!

October 20, 2021

Professional customer service and great communication. Scott and the Service Team have never disappointed. Thank you Doc Daugherty More

by ReloDoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Master Techs who replaced the Brakes, Scott Gilmore, Marty Richards, Robbie Eggeman
Report | Print
Oct 20, 2021 -

Lexus of Akron-Canton responded

Thanks so much for the confidence in the Lexus of Akron-Canton team! We're thrilled that Scott and the rest of our team has always taken great care of you. See you again next time you need us.

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