Lexus of Akron-Canton

Love my Lexus Between my dad and I, we bought three vehicles from this dealership and we always deal with Randy McQuaid. He is knowledgeable, efficient and makes ev Between my dad and I, we bought three vehicles from this dealership and we always deal with Randy McQuaid. He is knowledgeable, efficient and makes every customer feel special. He went out of his way to find my Lexus IS 300 in the exterior and interior color I wanted. I would tell anyone who needs a Lexus to buy it from Randy. More

Always a pleasant experience Very welcoming atmosphere....clean environment. Randy is very knowledgeable about any car I inquired about and worked hard to get me in my car....I f Very welcoming atmosphere....clean environment. Randy is very knowledgeable about any car I inquired about and worked hard to get me in my car....I followed Randy from another dealership because of my experience with Randy. A definite asset to your dealership! More

Feels like family Love everything about Lexus of Akron Canton! The Customer service of the sales department and the rest of the staff, makes you feel like family! Love everything about Lexus of Akron Canton! The Customer service of the sales department and the rest of the staff, makes you feel like family! More

Patience I tend to think things over and over and over again so Patience best describes this outstanding team. Randy McQuaid and Pete both went above and beyo I tend to think things over and over and over again so Patience best describes this outstanding team. Randy McQuaid and Pete both went above and beyond on helping me find the best fit in an SUV. Randy maintains a relationship and makes you feel comfortable every step of the way. Scott in Service also does an outstanding job every time I need something taken care of on my current Lexus. I must also give a shout out to Norm who handles service check-ins. He remembers me every time I arrive and does an outstanding job. More

Great Dealership This is the second car I bought in the past year. Shelley was great to work with. They were able to do everything over the phone on the second purchas This is the second car I bought in the past year. Shelley was great to work with. They were able to do everything over the phone on the second purchase. More

Excellent Tammy went above and beyond in getting me the car I wanted. She checked in with me often keeping me updated until she found one. Tammy went above and beyond in getting me the car I wanted. She checked in with me often keeping me updated until she found one. More

Great Service with Genuine Professionals Just purchased my second car from this dealership. Really had no intention of buying but was on my 4th and final certified service visit and loved how Just purchased my second car from this dealership. Really had no intention of buying but was on my 4th and final certified service visit and loved how well they care for customers. Jacob in Service excellent! I worked with Tammy who went above and beyond in every way to meet my needs and ensure I felt comfortable with every aspect of my new car. She is amazing! More

Thank You Ruth! Our first experience buying a certified Lexus ES 350 could not have been better. Ruth was outstanding, and treated us as if we were old friends. Thank Our first experience buying a certified Lexus ES 350 could not have been better. Ruth was outstanding, and treated us as if we were old friends. Thank you Ruth! More

Ruth Hamm professionalism I want to share the pleasant experience I had with Ruth Hamm in Sales at your dealership. After having my car towed to your service department I start I want to share the pleasant experience I had with Ruth Hamm in Sales at your dealership. After having my car towed to your service department I started to think about trading it in and was put in contact with Ruth. She was prompt in presenting me with a car with what I was looking for and it was obvious she knows your Lexus product lines. I then looked at your inventory online and then spoke with Ruth. Unfortunately all the vehicles were owned by Metro. Ruth was very professional in putting me in contact with Metro (even at the risk of losing a sale). I visited Metro and ended up buying a car from that Dealship. Ruth wa prompt and professional again the next morning in congratulating me on my Lexus purchase. Nice Job Ruth More

Out of town experience I had a wonderful problem free experience with Randy. I live about 5 hrs away, and they were the closest dealership that had the exact vehicle I was l I had a wonderful problem free experience with Randy. I live about 5 hrs away, and they were the closest dealership that had the exact vehicle I was looking for. I literally called on a Monday evening, and by Wednesday I had received paperwork, and my car was delivered the following week. This was my first "sight unseen" car puchase so naturally I was a little worried, but everything was as described. I always have had a pleasant experience with Lexus, and this one was as well. More