Lexus Santa Monica

New Lexus Owner w Service Needs I am a skeptic when it comes to dealer service centers, but Christopher Young in the service department made my experience pleasant from start to fini I am a skeptic when it comes to dealer service centers, but Christopher Young in the service department made my experience pleasant from start to finish. The only thing that I want when I have an issue with my car is someone who is nice, professional, communicative and who cares about why you are there. Chris was all of that. My USB charger wasn't working, seemed like an unimportant thing. But when your car is new, it bugs you. Chris didn't approach it as a small issue, but simply handled it. It was great. I also want to mention Giovanni with Enterprise. Also, super nice and professional. Glad to be a Lexus owner. More

smooth Patrick Levenson met me at the drive up and let me know he would see that any concerns will be taken care of. He also let me know when my next service Patrick Levenson met me at the drive up and let me know he would see that any concerns will be taken care of. He also let me know when my next service was due. More

Happy with service Patrick Levenson was my service advisor and he was excellent in communicating with me. my car was ready as promised and all work was done properly. Patrick Levenson was my service advisor and he was excellent in communicating with me. my car was ready as promised and all work was done properly. More

Glad I chose Lexus of Santa Monica I am a first time Lexus owner and wanted to have my just purchased 2015 RX350 checked over. I first called the Lexus dealer in Beverly Hills because I am a first time Lexus owner and wanted to have my just purchased 2015 RX350 checked over. I first called the Lexus dealer in Beverly Hills because they were closer to my home and office. After a very confusing and not-terribly-friendly conversation with them, I decided to give Lexus Santa Monica a call. I'm glad I did. Your staff was courteous, Miguel was very helpful, and while the wait took longer than I would have liked (hence four not five stars), I enjoyed your comfortable waiting area and refreshments! More

Great car buying experience I normally don't write review but the buying was fantastic, fast, smooth and stress free. The best car experience I have ever encountered even better I normally don't write review but the buying was fantastic, fast, smooth and stress free. The best car experience I have ever encountered even better than the Mercedes dealer. I found my sales man Enrique through Yelp, people say a lot of good things about him. I decided to give him a try. I call him to set up the appointment for the car I want, he was very responsive and courteous. His car knowledge and customer service skills is top Notch. He texted me the information about the car before I arrived and when I arrived he has the car ready waiting for me to test drive. He was not worried about the dollar but to get me the car that I wanted in my term that works best for me. Enrique was able to save me a lot of money. The valley parking guy was awesome and Almond who do the finance was great. Almond is very friendly, helpful, fast and efficient. I would highly recommend Enrique for your car need either purchase or lease. He will take care of you. More

Awesome Easy to make an appointment, everyone is curtious, repairs are quick, they offer a shuttle service or loaner car and the snacks are the added bonus. Easy to make an appointment, everyone is curtious, repairs are quick, they offer a shuttle service or loaner car and the snacks are the added bonus. Fantastic service!!! More

Great Service Support Adrian Marmolejo was a great help and went the extra mile to make sure that my repair was covered under my warranty. This saved me over $1600!!! I r Adrian Marmolejo was a great help and went the extra mile to make sure that my repair was covered under my warranty. This saved me over $1600!!! I really appreciated the support and follow up. More

Very friendly and efficient Every was very easy and efficient from making the appointment online, to dropping the car off, work being done on time and picking up. Thank you for Every was very easy and efficient from making the appointment online, to dropping the car off, work being done on time and picking up. Thank you for great service! More

Always courteous and they get the job done! George was courteous and he got the job done at the time when he said it would be done. I've always had good service at this dealership. Very satisf George was courteous and he got the job done at the time when he said it would be done. I've always had good service at this dealership. Very satisfied. More

Exceptional service with knowledgeable employees Wonderful salesmen,no pressure,in a great environment! This Lexus showroom is incredibly meticulously pristine environment makes it easy to purchase a Wonderful salesmen,no pressure,in a great environment! This Lexus showroom is incredibly meticulously pristine environment makes it easy to purchase a vehicle..My salesman was Christian and he treated me with respect . Thank you Santa Monica Lexus for a great buying experience! More