Lexus Santa Monica
Santa Monica, CA
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1,310 Reviews of Lexus Santa Monica
Lexus Service I made an appointment on line for the next morning. When I arrived I was helped within five minutes. The representative was friendly and knowledgeab I made an appointment on line for the next morning. When I arrived I was helped within five minutes. The representative was friendly and knowledgeable. My car was serviced and washed and ready when promised. When I picked it up, the paperwork was ready and my car was brought to the door immediately. More
They keep you coming back This is my 5th Lexus from Lexus of Santa Monica and it has been an amazing experience. They have been flawless from initial sale, through service and This is my 5th Lexus from Lexus of Santa Monica and it has been an amazing experience. They have been flawless from initial sale, through service and even in handling transfers from vehicle to vehicle. I had intended purchasing a Jaguar F Sport but just could not break away from the Lexus service organization. More
Service Lexus Armando was super helpful. Even though I arrived early, I was taken care of. Armando was friendly, helpful, and great to work with. Santa Monica Lexu Armando was super helpful. Even though I arrived early, I was taken care of. Armando was friendly, helpful, and great to work with. Santa Monica Lexus always makes it easy. More
Friendly service and very time saving experience I walked in dealership and asked for Roxy. She had the car ready outside the parking lot. After tested driving it together with Gabriel's detail expl I walked in dealership and asked for Roxy. She had the car ready outside the parking lot. After tested driving it together with Gabriel's detail explanation of the features, paperworks also readily prepared for me to sign. Everything was done in timely manner and that is what I like about this dearlership. More
Taken care of When I take my car to Lexus Santa Monica, I know that I will be taken care of. They take care of what I go in for, and call me for any other service When I take my car to Lexus Santa Monica, I know that I will be taken care of. They take care of what I go in for, and call me for any other service that I may need. The only thing is, I think that the labor cost for just putting in an A/C, and air filter was excessive. More
Polite knowledgeable and professional staff. All of the staff that we worked with interacted with each other as a team, which in turn translates to a seamless and pleasant buying experience. I All of the staff that we worked with interacted with each other as a team, which in turn translates to a seamless and pleasant buying experience. I will definitely recommend Lexus of Santa Monica to any of our friends and associates who are interested in purchasing a Lexus vehicle. More
Excellent Stay Hoss was friendly and extremely knowledgeable. And the finance team got me in and out the door without a problem. It was a great experience. Hoss was friendly and extremely knowledgeable. And the finance team got me in and out the door without a problem. It was a great experience. More
Seamless Could not have been better. I enjoyed the whole process. I would highly recommend Lexus Santa Monica. This is our second Lexus and cant wait for the n Could not have been better. I enjoyed the whole process. I would highly recommend Lexus Santa Monica. This is our second Lexus and cant wait for the next one. More
Excellent service Made a same day appointment and was in and out with car maintenance and recall programming done to perfection in under 3 hours! The team from greetin Made a same day appointment and was in and out with car maintenance and recall programming done to perfection in under 3 hours! The team from greeting at car to intake professional to cashier was a great experience and very nice people. More
Easy, honest, fair and friendly The experience of buying our new car was flawless. It had been over 10 years since we bought a car. Simon and his team made the experience a very ple The experience of buying our new car was flawless. It had been over 10 years since we bought a car. Simon and his team made the experience a very pleasant one. Alex has been very patient and understanding in teaching us how to drive a car with so many new features. I feel like the team really cares. This did not feel like just another sale. More