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Lexus Santa Monica
Santa Monica, CA
1,310 Reviews
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1,310 Reviews of Lexus Santa Monica
March 28, 2019
Awesome vehicles We were very comfortable working with Gabriel. We went in to purchase a used ES350 with low miles, and ended up leasing a new ES350. Jun was also ve We were very comfortable working with Gabriel. We went in to purchase a used ES350 with low miles, and ended up leasing a new ES350. Jun was also very helpful and seemed to try to make the deal come together to our mutual advantage. That said, I have a sneaking suspicion that the low-mile used cars are used as bait to get customers into a new car. I have nothing against that, and if the deal can be cut to be competitive, why not get the new car... We never felt any undue pressure to buy, and were allowed to make our own informed decisions. The car is absolutely awesome in drive and feel. There is a lot to learn, and it will be a process for us to access all the features, but most systems are intuitive once you know they're available. More
by Charlie66
Employees Worked With
Gabriel Ceron, Jun ???, Mark Sanchez
March 27, 2019
Great service Armando was great. I was able to get a loaner in order to work. Great location. All employees are wonderful. I love their fresh cookies. Armando was great. I was able to get a loaner in order to work. Great location. All employees are wonderful. I love their fresh cookies. More
by Lexus Girl
Employees Worked With
Armando Cordon
March 27, 2019
Terrific Service It was a pleasure working with Patrick Levenson. I felt that he was interested in making my service easy and comfortable. I was happy that he arrang It was a pleasure working with Patrick Levenson. I felt that he was interested in making my service easy and comfortable. I was happy that he arranged for the Lexus shuttle to bring me home while my car was being worked on and then picking me up when the service was complete. I have been coming to this Lexus for service for many years and I wouldn't want to go anywhere else. My husband also brings his car to you for service. Thank you, Juanita Dowling More
by jaedow
Employees Worked With
Angel Vasquez, Daniel Cabrera, Ruben Loredo, Mario Gonzalez, Armen Injijian, Roxanne Colatrella
March 23, 2019
Excellent Service I been bringing my vehicle to Lexus Santa Monica since I purchased my vehicle. Mario who is no longer with Lexus and Patrick Levenson who are outstand I been bringing my vehicle to Lexus Santa Monica since I purchased my vehicle. Mario who is no longer with Lexus and Patrick Levenson who are outstanding service representative. Every time I bring my vehicle in for service Patrick have made my experience excellent. More
by Sshorty
Employees Worked With
Sam Neal, Carlos Pelayo, Refael Narvrro
March 23, 2019
3rd Lexus Lease We have leased our last 3 cars from Bob Lattimore at Lexus Santa Monica. Each time he has made us comfortable, knowing we are getting the best possibl We have leased our last 3 cars from Bob Lattimore at Lexus Santa Monica. Each time he has made us comfortable, knowing we are getting the best possible deal and leaving with full confidence that we made the right choice. BTW, we love the fresh baked cookies! More
by Hermosa Beach Jackie
Employees Worked With
Bob Lattimore all 3 times!
March 22, 2019
great, timely service Very accommodating & willing to apply coupons toward maintenance costs. The lounge is wonderful -- roomy & comfortable -- & the beverage machine rock Very accommodating & willing to apply coupons toward maintenance costs. The lounge is wonderful -- roomy & comfortable -- & the beverage machine rocks!! Complimentary drinks, snacks & cookies are a nice touch. Always a pleasant experience waiting for repairs! More
by RT
Employees Worked With
Richard Doherty
March 21, 2019
60,000 mile service Tim Nelson is my Service Adviser and is always friendly. He is very knowledgeable and helpful, Most of the time I prefer to wait while my car is be Tim Nelson is my Service Adviser and is always friendly. He is very knowledgeable and helpful, Most of the time I prefer to wait while my car is being serviced and the time frame is excellent! Tim Nelson is a great asset to Santa Monica Lexus Service!!! More
by carguy,pattyd
Employees Worked With
Tim Nelson
March 19, 2019
Quick and easy I had an easy, informative, and painless experience bringing in my Lexus for routine service and for a recall. My Lexus was finished even before the p I had an easy, informative, and painless experience bringing in my Lexus for routine service and for a recall. My Lexus was finished even before the promised timeframe. More
by Lexus237
Employees Worked With
Alex Aguirre
March 18, 2019
Tim Nelson is the reason i return over and over. See above i have worked with Tim from day one. He has been professional, fair, knowledgeable, helpful and fun to interface with. Combine with great st See above i have worked with Tim from day one. He has been professional, fair, knowledgeable, helpful and fun to interface with. Combine with great staff including the gals who helped me with loaner vehicle was great but their names escape me- insures my return. More
by Davegvg
Employees Worked With
Tim Nelson
March 17, 2019
Excellent The easiest transaction with what I was looking for +. I thought I covered it with 10 words. I was very pleased. I will definitely recommend Lexus of The easiest transaction with what I was looking for +. I thought I covered it with 10 words. I was very pleased. I will definitely recommend Lexus of Santa Mobica and Mark Sanchez to my friends. More
by Ignatz69
Employees Worked With
Mark Sanchez
