Lexus Santa Monica
Santa Monica, CA
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1,310 Reviews of Lexus Santa Monica
Lease car 2017 Richard Doherty was responsive and did not try to sell what I did not need. I was in and out in short amount of time and with the rental car for my s Richard Doherty was responsive and did not try to sell what I did not need. I was in and out in short amount of time and with the rental car for my safety maintenance service. More
Car Leasing process I appreciate that everyone at this dealership is uber-friendly, and works as a team to help you get a new car. From beginning to end, they make the pr I appreciate that everyone at this dealership is uber-friendly, and works as a team to help you get a new car. From beginning to end, they make the process simple and seamless. I think it’s easy for sales people to forget, that although they engage in this process day in and day out, it can be far more foreign and overwhelming for those that walk in the door. It’s also a major financial decision, so I truly appreciated the patience and respect I received during this process. Of course, at the end of the day it’s a business, and they want you to buy, but how they make that process, (painful or painless), and how they make the buyer feel, is entirely individual. This dealership gets it right. Bravo More
Amazing service Enrique helped me with leasing a new hybrid. He was thorough and spend 4 hours finding the perfect fit for my needs. I love the car and extremely happ Enrique helped me with leasing a new hybrid. He was thorough and spend 4 hours finding the perfect fit for my needs. I love the car and extremely happy with his service and how Lexus treated me. More
Great overall Thank you for an awesome experience! May not have leased a car if it wasn't for Weston. Highly recommended all around - from moment I entered to just Thank you for an awesome experience! May not have leased a car if it wasn't for Weston. Highly recommended all around - from moment I entered to just look to finalizing the purchase. More
Service May 18, 2019 Buddy was excellent. My previous service with LEXUS was horrible. Sergio was my advisor then. Extremely not helpful. However my visit on Saturda Buddy was excellent. My previous service with LEXUS was horrible. Sergio was my advisor then. Extremely not helpful. However my visit on Saturday with Buddy was awesome. Cashier not so much. Gave me a receive with no charge. I left the service..on the fwy she called to ask me to come back cause she made an error and i Should pay which is totally ok with me. This error would not have not happen if she was not rushing. More
Excellent service This was a Recall service and everything went perfectly. Service was courteous, fast, efficient and professional. Adriane was attentive and kept me in This was a Recall service and everything went perfectly. Service was courteous, fast, efficient and professional. Adriane was attentive and kept me informed of the progress of the service. More
Service As always, my service visit to Lexus of Santa Monica was excellent. Buddy Dudnick Did an outstanding job taking care of me and my car. As always, my service visit to Lexus of Santa Monica was excellent. Buddy Dudnick Did an outstanding job taking care of me and my car. More
Excellent service, beautiful dealership I now have bought my last 2 cars from Lexus of Santa Monica. I wholeheartedly recommend this dealership. The service is great - the location beautif I now have bought my last 2 cars from Lexus of Santa Monica. I wholeheartedly recommend this dealership. The service is great - the location beautiful. More
My service problem was solved with crisp efficiency. My service problem was solved with crisp efficiency and the representative "went the extra mile" to assure customer satisfaction. I recommend this fac My service problem was solved with crisp efficiency and the representative "went the extra mile" to assure customer satisfaction. I recommend this facility for Lexus vehicle service. More
Always top notch service I’ve been going to Tim Nelson at Lexus Santa Monica since I bought my 2009 Rx hybrid. I can always rely on him to quickly respond to my calls, get my I’ve been going to Tim Nelson at Lexus Santa Monica since I bought my 2009 Rx hybrid. I can always rely on him to quickly respond to my calls, get my car in fast and do the necessary work on it, no less and no more. He’s honest , warm and efficient at his job. They always give a loaner free of charge and the ladies at the cashier get you right out, a well-oiled machine. I have a over 140k miles on my car and never had any major issues. I attribute that to such good service here at Santa Monica Lexus. More