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Lexus Santa Monica
Santa Monica, CA
1,312 Reviews
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1,312 Reviews of Lexus Santa Monica
August 30, 2019
Great experience Enrique carvajal helped me to get my new 2019ux200!!.Enrique was very knowledgeable and professional and made the whole thing very easy. I recommend L Enrique carvajal helped me to get my new 2019ux200!!.Enrique was very knowledgeable and professional and made the whole thing very easy. I recommend Lexus Santa Monica and Enrique for anyone interested in a Lexus More
by Guayo!!19
Employees Worked With
Enrique Carvajal
August 29, 2019
Amazing service I took my car in because I heard some strange noises. The repair manager hopped in the car and road with me until he heard something. It was very re I took my car in because I heard some strange noises. The repair manager hopped in the car and road with me until he heard something. It was very reassuring. He explained the breaking system, why the car was making the noises and that I had nothing to worry about. I never had a hybrid and apparently it makes a difference. My service advisor Andy was great as well. He kept me informed and followed through as promised. This dealership is really a cut above the rest. Great personal service you will not be disappointed. More
by ctdavis
Employees Worked With
Andy Blevins
August 29, 2019
lexus santa monica Ron Holbrook is the best. Exceeded my expectations. I love my New NX 300 FSport. Go see Ron he'll treat you well and is honest. Ron Holbrook is the best. Exceeded my expectations. I love my New NX 300 FSport. Go see Ron he'll treat you well and is honest. More
by licha13
Employees Worked With
Ron Holbrook
August 27, 2019
Third Lexus purchased from SANTA MONICA Lexus Isaac Romero went out of his way to locate my new UX 250h in the color I wanted. Within hours of his search he managed to have my car delivered to th Isaac Romero went out of his way to locate my new UX 250h in the color I wanted. Within hours of his search he managed to have my car delivered to the dealership. Joshua Villalobos did a nice job explaining to me the various systems in my new vehicle. Thanks to both Isaac and Joshua. More
by Margaret
Employees Worked With
Isaac Romero, Joshua Villalobos.
August 26, 2019
Great Experience! Wonderful experience at Lexus Santa Monica! The GM, Matt Unger, really understands great customer service and you can see that throughout his dealersh Wonderful experience at Lexus Santa Monica! The GM, Matt Unger, really understands great customer service and you can see that throughout his dealership. Enrique Carvajal was also a pleasure to work with and was very knowledgable in helping secure the car I wanted for the best rate. After visiting a few other difficult dealerships that week, this place was a breath of fresh air. Highly recommend! More
by ahboyer
Employees Worked With
Enrique Carvajal, Matthew Unger
August 22, 2019
Friendly Sales personal I came to purchase a 2018 Lexus NX 300H. Elliot stepped in when my original sale person I was to meet was away on other business matter. He was able I came to purchase a 2018 Lexus NX 300H. Elliot stepped in when my original sale person I was to meet was away on other business matter. He was able to accommodate and completed the sale. More
by junmasuda
Employees Worked With
Elliot Gorski
August 21, 2019
Great Service I live in Las Vegas and bought here for a few reasons. 1st the dealer doc fee here is only $85. In Las Vegas it's $800. 2nd the staff is terrific I re I live in Las Vegas and bought here for a few reasons. 1st the dealer doc fee here is only $85. In Las Vegas it's $800. 2nd the staff is terrific I researched knew what car I wanted and the price I wanted to pay and there was no going back and forth. I made an fair offer and they excepted it. Follow up has been great. I would recommend this dealership to my friends and family. More
by Magunda
Employees Worked With
Mike Skobin and Mark Sanchez , Matthew Unger
August 21, 2019
Arsaney Kamel I am writing to let you know that Arsaney Kamel is an outstanding emplyoyee and he is a fabulous addition to the Lexus Santa Monica service departm I am writing to let you know that Arsaney Kamel is an outstanding emplyoyee and he is a fabulous addition to the Lexus Santa Monica service department. He is smart, patient, kind, and took the time to explain what service my car needed and why. He is a winner and has a heart as well. I am happy that he answered the phone when I called. Many Thanks, More
by Linda
Employees Worked With
Arsaney Kamel
August 20, 2019
Tim Nelson, service advisor , is the BEST! I recently had to bring back my car to SM Lexus after a service mistake by one of SM Lexus technicians. If it were not for the thorough professional I recently had to bring back my car to SM Lexus after a service mistake by one of SM Lexus technicians. If it were not for the thorough professional follow-up by Tim Nelson, I would've been more aggravated. Tim is the reason I continue to drive out of my way(22 miles) to have my car maintained at Santa Monica Lexus. He is a great spokesperson for their operation and should be compensated and commended for his outstanding work. More
by freds
Employees Worked With
Richard Doherty, Tim Nelson
August 20, 2019
Fast, efficient service! Thanks to Sergio! Sergio was extremely helpful and friendly yesterday when I brought the Lexus in without an appointment to get the tires checked. He arranged for a l Sergio was extremely helpful and friendly yesterday when I brought the Lexus in without an appointment to get the tires checked. He arranged for a loaner and had the car ready and washed before I could do my errands. Its always a pleasure to bring my car in to get serviced. And Sergio was great!! Thank you so much. More
by LizLexus
Employees Worked With
Daniel Cabrera
