Lexus Santa Monica

First class for me and my Lexus I took my car in midday on a Saturday for regular service. I was seen within 5 minutes of pulling up my car. Service person was friendly and didn't tr I took my car in midday on a Saturday for regular service. I was seen within 5 minutes of pulling up my car. Service person was friendly and didn't try to upsell me. He said there would be no problem getting my car done in about 3 hours. I got a free rental to run a few errands and got a call from George that my car was ready, about 3 hours after I left it. He also found me a coupon towards my service. Easy and painless both on my time and wallet. More

Outstanding service! Angel Vasquez is the best service advisor I have dealt with at Lexus. He was responsive, took care of all my car's needs and stayed in touch with me t Angel Vasquez is the best service advisor I have dealt with at Lexus. He was responsive, took care of all my car's needs and stayed in touch with me throughout the process. More

Efficient and Helpful Dealer I recently traded in my lease for a new one. Enrique helped me process most of the paperwork before I even got there. I was able to trade in my car, o I recently traded in my lease for a new one. Enrique helped me process most of the paperwork before I even got there. I was able to trade in my car, on the spot, for a newer model at the price I wanted. It took minimal amount of time, on my part, and everyone was friendly and helpful. Dealerships can be time consuming and overwhelming but I found my last visit seamless and hassle free. More

The reason I love the Lexus brand This is our fourth Lexus and third RX. The vehicles themselves are great but it is in the support services where the real excellence is founded. The t This is our fourth Lexus and third RX. The vehicles themselves are great but it is in the support services where the real excellence is founded. The training of the support staff like Angel Vasquez on my most recent service visit is readily apparent. His ability to understand my needs ( a 70k service), a budget need and a touch up for a small nick caused by a supermarket cart. All handled with knowledge of the brand and the ability to get it done. Following up with texts to inform me of progress and suggestions for issues noticed by the technicians in the course of the service. Great cars, great people. Thanks Angel, hope your daughter enjoys London. More

maintenance service I had the best experience for my first car maintenance with the help John Lurch. He is so professional and helpful. My car is Lexus CT200 and is great I had the best experience for my first car maintenance with the help John Lurch. He is so professional and helpful. My car is Lexus CT200 and is great. I highly recommend it. More

Customer Service This place is must for Your Car service or any Mechanical you may have, Affordable prices, my car maintenance was way earlier then they promise. thier This place is must for Your Car service or any Mechanical you may have, Affordable prices, my car maintenance was way earlier then they promise. thier Staff is very friendly and helpful. More

Review I was very happy with the service I received at this Santa Monica Dealer. They were very courteous and provided me with very good service ce I was very happy with the service I received at this Santa Monica Dealer. They were very courteous and provided me with very good service ce More

service help Sam Pacheco took his personal time to help make get the right service with the best pricing for my car to be fixed at a great rate. Sam Pacheco took his personal time to help make get the right service with the best pricing for my car to be fixed at a great rate. More

Great Experience with Enrique Carvajal! Enrique knows his stuff! Came into Lexus SM late in the afternoon for a Lexus ct200h ... ran into Enrique ... he knew his product, made the buying exp Enrique knows his stuff! Came into Lexus SM late in the afternoon for a Lexus ct200h ... ran into Enrique ... he knew his product, made the buying experience a breeze and BOOM we were out the door with a new car in no time. Thank Enrique for making it easy! 5 Stars. More

Best Service Rep--Angel Vasquez Angel goes the extra mile. I can't say enough good things about him. He's on top of it whether ordering parts, providing loaners and up to the minute Angel goes the extra mile. I can't say enough good things about him. He's on top of it whether ordering parts, providing loaners and up to the minute progress reports on service and recalls. Thanks, Angel. More