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Lexus San Diego

San Diego, CA

4.9
1,260 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,260 Reviews of Lexus San Diego

January 27, 2022

Michael Cain is excellent customer service representative. I am confident that he looks in to customers satisfaction as his priority. Thank you Michael. More

by jesussandoval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Report | Print
Feb 01, 2022 -

Lexus San Diego responded

Thank you for choosing Lexus San Diego! Our Service Department is always happy to help with any of your automotive needs.

January 25, 2022

I’m happy with my service rep! I think the service has gotten better over the years. More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Armenta
Report | Print
Jan 25, 2022 -

Lexus San Diego responded

We are so very pleased to learn your service went well and we appreciate your business with Lexus San Diego.

January 23, 2022

Marco and his team were extremely helpful! I received a thorough inspection and explanation. I will use them for future services/repairs. More

by Jaberjenifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco
Report | Print
Jan 23, 2022 -

Lexus San Diego responded

Thank you for taking the time to leave such kind feedback. We are proud that our team at Lexus San Diego provided a helpful and thorough service experience. We appreciate your business and look forward to welcoming you and your vehicle again next time. Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

January 23, 2022

They made an accommodation to see me first thing on a Saturday morning without an appointment. My hectic schedule makes it difficult to stick to a specific appointment time so the accommodation was appre More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez, Sean Weaver
Report | Print
Jan 23, 2022 -

Lexus San Diego responded

Hi Kathy, We are pleased that our Service Department could work around your schedule to meet your needs. Thank you for choosing Lexus San Diego and we look forward to your next visit.

January 23, 2022

The salesman was very helpful and nice and everyone made sure we were taking care of More

by Mbarbar1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Jan 23, 2022 -

Lexus San Diego responded

Hi there, It makes us happy that our team ensured your needs were taken care of. At Lexus San Diego we appreciate your business and we hope to see you again.

January 23, 2022

Me atendieron bien el age te fue muy amable estoy satisfecho x el trabajo y si los recomiendo More

by Maria Sanchez y Eduardo Yanez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Martinez, Sean Weaver
Report | Print
Jan 23, 2022 -

Lexus San Diego responded

Hi there, We appreciate your recommendation and thank you for choosing Lexus San Diego. If there is anything else we can do for you then please let us know.

January 22, 2022

I have been a customer since 1994 and the service has been always the best. More

by Luismeza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain, Sean Weaver
Report | Print
Jan 22, 2022 -

Lexus San Diego responded

Hello, thank you for these kind words about Lexus San Diego, we appreciate your loyalty.

January 19, 2022

Very accommodating and communicative professionals! Dealership was very clean and pleasant. Recommended to all who wants a Lexus for a vehicle. More

by Dre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidal Kattoula, Sean Weaver
Report | Print
Jan 19, 2022 -

Lexus San Diego responded

Dre, we always strive to provide our customers with 5-star quality services here at Lexus San Diego. We are happy to learn that you found our dealership to be clean and pleasant. We value your business.

January 19, 2022

Professional, organized and courteous! Customer service is alive and well here! How refreshing to be valued as a customer. Fantastic service from start to finish. More

by Hintonhall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Report | Print
Jan 19, 2022 -

Lexus San Diego responded

We are so happy to read that you had a wonderful time here at Lexus San Diego. We truly value our customers. We strive to provide 5-star services for everyone. Thank you for your great review.

January 17, 2022

My overall experience was okay. I do have some questions which I plan to call and get answers for. Once I get things answered and or fixed I could possibly give a higher service rating. More

by Melele1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson
Report | Print
Jan 18, 2022 -

Lexus San Diego responded

Hello, Thank you for sharing your review. Your feedback is important to us here at Lexus San Diego and I would appreciate the opportunity to speak with you to address your feedback. Please email me with your preferred contact information. Thank you, Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

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