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Lexus San Diego

San Diego, CA

4.9
1,233 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,233 Reviews of Lexus San Diego

January 03, 2022

Andy helps to make my experience easy. I’ve been a Lexus Andy helps to make my experience easy. I’ve been a Lexus owner since Lexus has been available. Brett was my go to for years. Thanks Lexus More

by Marilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Sean Weaver
Jan 03, 2022 -

Lexus San Diego responded

Hi Marilyn, At Lexus San Diego we are thrilled to hear of your easy experience. Thank you for your return business and we look forward to your next visit.

January 02, 2022

Good service but waited for over 2 hrs of my first service. Kudos to Kyler!!! More

by Isabel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyler
Jan 03, 2022 -

Lexus San Diego responded

Hello Isabel! We are very pleased that your overall service went well and we appreciate your business with Lexus San Diego.

January 01, 2022

In the midst of covid all went perfect! Car delivered on time. All staff cheerful!! Ruth More

by rcovell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember names.
Jan 02, 2022 -

Lexus San Diego responded

Always happy to help!

December 30, 2021

I received excellent service from the service rep Ramon. There was a problem with the tow truck driver; he refused to wear a mask when he showed up. I offered him one and he refused and then got back in t More

by rvinusa2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon
Dec 30, 2021 -

Lexus San Diego responded

Thank you for taking the time to share your feedback and we are pleased to learn our Service Team took excellent care of you and we appreciate you and your business at Lexus San Diego.

December 29, 2021

Excellent customer service Very helpful salesman Excellent customer service Very helpful salesman Friendly staff, easy to make an appointment Definitely recommend More

by Cjkalra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 30, 2021 -

Lexus San Diego responded

Hi there, Your recommendation is appreciated. We are happy that you found our team to be helpful and that we could provide you with excellent customer service. Thank you for choosing Lexus San Diego and know that we are always here should you need us.

December 24, 2021

Lexus San Diego has amazing customer service. Kristine one of their service advisors was so easy to work with and made sure my vehicle was well taken care of and made the process seem fast and easy! More

by troyknowlton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystine/ Service Advisor
Dec 25, 2021 -

Lexus San Diego responded

Troy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 23, 2021

I was treated like a special customer. Everyone was special. Thank you! zi will be back. Happy holidays. Anita More

by almasanita9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 24, 2021 -

Lexus San Diego responded

Hello Anita, We're glad to know that you were treated like a special customer because that is exactly what you are, and we're thrilled to know that you had such a great experience here at Lexus San Diego. We appreciate your patronage and wish you have a happy holiday too.

December 22, 2021

Warm, friendly and professional service. Timely, efficient performance. Replaced a lost chrome fixture at no charge. Free car rental while I waited. Best of the best. More

by dgrindle
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 22, 2021 -

Lexus San Diego responded

Hi- Your review made us smile. We love hearing that our employees are going above and beyond for our customers & delivering reliable service. Until we see you next again at Lexus San Diego, we will be sure to keep up our timely services and courteousness.

December 22, 2021

Andy was so efficient and detail. He rates among the best of the best. The loaner provided was a fine ride. More

by Trojan51$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Dec 22, 2021 -

Lexus San Diego responded

Lexus San Diego is glad to hear you had a great visit!

Dec 23, 2021 -

Trojan51$ responded

Great service and very efficient. Andy Amenta is by far the most proficient detail advisor that i know of..21 years and running....

December 21, 2021

Excellent service,Got an appointment fast and my car Excellent service, Got an appointment fast and my car problem was taken cared of and service done as promised.Thank you to my Service Advisor Andy Am More

by heigutz03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina,Andy Armenta
Dec 21, 2021 -

Lexus San Diego responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Lexus San Diego.

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