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Lexus San Diego

San Diego, CA

4.9
1,260 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,260 Reviews of Lexus San Diego

March 24, 2022

Very professional and was updated in every step of repair/service. Will be back for our future services. More

by Clarence.asuncion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Mar 25, 2022 -

Lexus San Diego responded

Hello! With very much thanks, we appreciate you taking the time to write a review. It is nice to see you had a good experience with our dealership. Come back anytime! All the best, Lexus San Diego

March 23, 2022

Been coming to this dealership for my regular maintenance since I have my vehicle sold by them. Look for Marco and the team. They'll take care of your vehicle needs. More

by Bcarbonell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Report | Print
Mar 24, 2022 -

Lexus San Diego responded

Thank you! We are excited to have you as a customer and know that you can always expect that same level of service, no matter what you need help with!

March 22, 2022

This was by far the best experience I've had in purchasing a new car!! More

by crrchomes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Simon
Report | Print
Mar 22, 2022 -

Lexus San Diego responded

Hello, Your kind words mean a lot to us and we hope that you are enjoying your purchase. Thank you for choosing Lexus San Diego and we hope to continue to assist with all of your future automotive needs.

March 22, 2022

I have been consistently impressed by the quality of service and professionalism of this dealership. More

by vickiallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez, Sean Weaver
Report | Print
Mar 22, 2022 -

Lexus San Diego responded

Hi there, We are happy that our team has always met your expectations. Thank you for choosing Lexus San Diego and please let us know if we can be of any further assistance.

March 21, 2022

Excellent service, Andy Armenta took great care of me. Vehicle was ready when I needed it More

by emoreno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Armenta
Report | Print
Mar 22, 2022 -

Lexus San Diego responded

We strive for a high level of customer satisfaction in all aspects of our dealership here at Lexus San Diego. Reviews like yours help us to continually improve to be the best.

March 20, 2022

Had a basic repair done. Was told the car was ready. Waited 30 minutes to receive it back More

by mstephens68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Mar 21, 2022 -

Lexus San Diego responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about the wait time during your recent service visit and communication with our Service Department. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

March 20, 2022

We've been customers of Lexus San Diego since 2004 and have excellent service for our ES 330 and the dealer continues to provide excellent service for our New ES 300h (hybrid). More

by takhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Amenta and Anthony from systems.
Report | Print
Mar 20, 2022 -

Lexus San Diego responded

Thank you for taking the time to review us! We are honored to have earned your business over the years and appreciate your feedback. Drive safely, we look forward to welcoming you back to Lexus San Diego again next time.

March 19, 2022

The Service Representative, Andy Amenta did an incredible job. He kept me up-to-date on the status of my vehicle and exceeded my expectations. I’m very satisfied. More

by Jmsdsu74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Amenta.
Report | Print
Mar 19, 2022 -

Lexus San Diego responded

Hi there, Thanks for letting us know that our Service Department did an incredible job. At Lexus San Diego, we appreciate your business and look forward to seeing you again.

March 19, 2022

Lexus San Diego has been taking care of my cats for over 10 years. A bit costly, but service is great👍! More

by Calirob63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Mar 19, 2022 -

Lexus San Diego responded

Thank you for choosing Lexus San Diego. We are happy to know that you have always enjoyed working with our Sales and Service Teams. Let us know if there is anything else we can help you with. Until next time.

March 18, 2022

Michael Cain provided excellent customer service as usual! But I know it’s very challenging and stressful as he needs to take care of more things than in the past. I had to wait 30-45 mins as he was do More

by Evelyn Shiroma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael cain
Report | Print
Mar 19, 2022 -

Lexus San Diego responded

Hi Evelyn, Thank you for letting us know about your excellent customer service. We take on board your feedback about your wait time. If we can be of any further assistance then please let us know at Lexus San Diego.

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