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Lexus San Diego

San Diego, CA

4.9
1,305 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,305 Reviews of Lexus San Diego

September 02, 2022

Always friendly and professional, very knowledgeable about the service and forthcoming about the cost and time involved. I have purchased several cars from this dealership and had all of the service don More

by Dee Benson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marco martinez
Report | Print
Sep 04, 2022 -

Lexus San Diego responded

Hi there Dee, thank you for your loyalty with us at Lexus San Diego. Our Service Department is on a mission to always keep our customers happy about the experience we provide. We like to be professional, friendly, and knowledgeable about the maintenance, cost, and the time it will take to get done. Enjoy the rest of your day.

September 02, 2022

I was very pleased with the service and in particular with my service consultant, Marco Martinez. He is always friendly, informative and very thorough. More

by debbieschr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Sep 04, 2022 -

Lexus San Diego responded

Thank you for choosing to do business with us here at Lexus San Diego. Our Service Team strives to provide friendly and informative service.

September 02, 2022

Superb service visit again. Michael Caine does an excellent job for us customers! Thanks again More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caine, Sean Weaver
Report | Print
Sep 04, 2022 -

Lexus San Diego responded

Hello John, our Service Department is all about giving our customers a superb experience. Lexus San Diego loves to read reviews like yours when you come in for your visits. Have a fantastic day.

September 02, 2022

Very friendly and helpful personnel. My car is always ready on time and any questions are answered effectively. More

by mlddaniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Armenta
Report | Print
Sep 05, 2022 -

Lexus San Diego responded

Hello, we are glad to learn that you are consistently impressed with our Service Team here at Lexus San Diego. We are pleased to know that all your questions are always answered and that your vehicle is always ready as promised. Thank you so much for being one of our valued customers!

Sep 05, 2022 -

mlddaniels responded

Service rep, Andy Armenta, is the best!

August 31, 2022

Prompt, courteous, comprehensive, thorough service. Many thanks to Service Consultant Andy Amenta. He's the best! More

by ecarr18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Report | Print
Sep 02, 2022 -

Lexus San Diego responded

Hello, thank you for the positive review! Your opinion is valued and helps us here at Lexus San Diego maintain an excellent standard of service to our customers. We are pleased to know that our Service Team is diligent and delivered comprehensive and friendly care during your visit with us. We look forward to being of service to you again for any automotive needs.

August 31, 2022

They have services my last 4 Lexus SUV’s and continue to do what they promise. Andy is my service mgr and is the main reason I service my car there. I’m closer to another dealership. More

by stevenroy.sawyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Armenta
Report | Print
Sep 02, 2022 -

Lexus San Diego responded

Hello, we cannot thank you enough for taking the time to write out this thoughtful review of your experience with our Service Team over the years. We truly appreciate your loyalty and business at Lexus San Diego, and we are glad you are a proud Lexus owner. We look forward to continuing to help you and your family over the years to come.

Sep 02, 2022 -

stevenroy.sawyer responded

Hoping to get the the electric RX with my next lease.

August 31, 2022

The best services I ever had the service department is one of the best all personal is great More

by adel.adelsoliman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Sep 02, 2022 -

Lexus San Diego responded

Hello, we are glad to know that you are impressed with our Service Department. Our team will be excited to learn about this review. We hope you continue to choose Lexus San Diego for all of your automotive needs.

August 30, 2022

Always extremely efficient and great service! I have purchased 3 cars through Lexus San Diego and I will never go anywhere else! More

by Lexus4Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Report | Print
Sep 01, 2022 -

Lexus San Diego responded

Hello there, we would like to thank you for your being a returned loyal customer. Congratulations on your 3rd purchase with us at Lexus San Diego. We're always striving to provide an efficient excellent experience.

August 30, 2022

Your service department is excellent (Lexus San Diego). Very nice people most specially your service manager Tommy and service advisor Ramon. This place is highly recommended. Thank you for servicing my c More

by noramr8756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Phillips
Report | Print
Aug 31, 2022 -

Lexus San Diego responded

Hello Nora, we are so glad you had an excellent interaction with our Service Department. Thank you so very much for this incredible review. We hope to help you with any future service needs that you may have here at Lexus San Diego.

August 30, 2022

Wonderful, dedicated people who were so helpful and nice! !! Moreover, no one was pushy and everyone was so knowledgeable, More

by srsinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Sep 01, 2022 -

Lexus San Diego responded

Hello. Thank you for choosing Lexus San Diego to serve you with your automotive needs. Our number one goal is to provide exemplary customer care to everyone we assist. We are humbled by the five-star review and please let us know if you need anything further from us. Have a great day.

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