Back

Lexus San Diego

San Diego, CA

4.9
1,297 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

Directions

By Type

1,297 Reviews of Lexus San Diego

February 13, 2023

Kristina was awesome thank her for Her good care It was a flawless encounter thank you More

by tessrussell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristina
Feb 13, 2023 -

Lexus San Diego responded

We strive for a high level of customer satisfaction in all aspects of our dealership here at Lexus San Diego. Excellent reviews like yours help us to continually improve to be the best. Thank you for visiting and have a wonderful day.

February 11, 2023

Lexus service is always top of the line. They go out of their way to accommodate the customer, searching for ways to help. All of their employees are knowledgeable and are always available f More

by Pat Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain, Sean Weaver
Feb 11, 2023 -

Lexus San Diego responded

Hi Pat. You deserve nothing but the best. We're grateful to receive your five-star rating and review. Our Service Team is pleased to know you were satisfied with the quality care you received from Lexus San Diego.

February 11, 2023

Always very kind and on time The service person that take care was very nice More

by Abrilharlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Feb 13, 2023 -

Lexus San Diego responded

We appreciate the great rating and review. Our Service Team at Lexus San Diego looks forward to meeting your needs again in the future.

February 09, 2023

Nice environment, friendly customer service, service advisor are so knowledgeable on what they’re doing, exceptionally kind and respectful. I would like to commend Michael Cain for his talent resolving More

by emieronquillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain , Sean Weaver
Feb 09, 2023 -

Lexus San Diego responded

Thank you for taking the time to leave us at Lexus San Diego a 5-star review. We appreciate your support and your business. Should you need assistance with anything else, give us a call and one of our professional team members will assist you. Have a great day.

February 09, 2023

I only service my car at Lexus. Michael Cain in service is the very best!! More

by Jlondon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain fantastic
Feb 10, 2023 -

Lexus San Diego responded

We appreciate you taking the time to leave us this fantastic 5-star review. We are pleased that you chose Lexus San Diego for your automotive needs. Our Service Team is thrilled to have provided you with experiences that continue to exceed your expectations of us. Should you need assistance with anything else, please reach out to us anytime. Have a wonderful rest of your day.

February 08, 2023

Lexus San Diego is the best place in servicing my car! Facility is definitely clean and presentable. Fast service from excellent staffs. Special thanks to Keegan Johnson for his outstanding job ad my week More

by Jesse Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Johnson
May 19, 2023 -

Lexus San Diego responded

Hello, Jesse. Lexus San Diego thanks you for your stellar review and rating. We are ecstatic to learn that our Service Team contributed to your positive experience, and let us know if we can be of any further assistance. Have a wonderful rest of your day.

February 07, 2023

Best maintenance service experience I’ve ever had. Customer lounge was clean and comfy and very accommodating. Our advisor was very nice and always kept us updated at all times. First time I’ve experi More

by Bernachenestor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Feb 08, 2023 -

Lexus San Diego responded

Thank you for taking the time to write this great review for our Service Team. We are thrilled to learn about not only the excellent service you received but also that you appreciated our comfortable waiting accommodation and the video service report. We are proud that you have entrusted your vehicle to our team at Lexus San Diego. Have a wonderful day.

February 06, 2023

Thank You Mr. Chain For Your Wonderful A1 customer service …. It’s My First Time And Won’t Be My Last More

by Khalid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain , Sean Weaver
Feb 06, 2023 -

Lexus San Diego responded

Hi Khalid, thank you for taking the time to leave a positive rating and review for us at Lexus San Diego. We're happy our team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2023

Excellent service experience once again. Michael Caine is a superb service advisor, very professional. Thanks again More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caine
Feb 06, 2023 -

Lexus San Diego responded

Hello John. We know the importance of having a great experience when servicing your car, thanks for choosing Lexus San Diego to help. Your high rating and review is greatly appreciated.

February 05, 2023

The service is great. The staff was very helpful and friendly. I appreciate having a courtesy car. More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael cain
Feb 06, 2023 -

Lexus San Diego responded

Danielle, thank you for sharing your positive feedback and giving us 5 stars here at Lexus San Diego. It is a pleasure to learn that you had a great and friendly experience. Our Service Department will be happy to assist with anything you need on your next visit. Take care.

...
30
...