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Lexus San Diego

San Diego, CA

4.9
1,233 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,233 Reviews of Lexus San Diego

January 01, 2023

Service Advisor was awesome. Really listened to the questions we had a bout our vehicle. More

by mercedeswhittaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andee
Jan 02, 2023 -

Lexus San Diego responded

Hi, thank you for taking the time to leave a 5-star review for us at Lexus San Diego. We're happy our Service Department could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2022

I have serviced my Lexus ES350 at this dealership for many years. Andy my service writer always looks for any available discount coupons and will accomodate my need for a loaner vehicle or a needed compl More

by rluque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Jan 02, 2023 -

Lexus San Diego responded

We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your five-star experience with our Service Department. We're glad to learn that you consistently leave Lexus San Diego pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your Lexus ES 350.

December 31, 2022

Every time I come to your dealership I feel like I receive five star service every time. Great job 👍 More

by jseaton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Jan 01, 2023 -

Lexus San Diego responded

Thanks for the great rating and review. Here at Lexus San Diego, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do. Have a great day.

December 30, 2022

My consultant was Kagan and he was great. He was receptive to my requests, very friendly and not pushy at all. I received a video report on my car and that was awesome! Never had that kind of More

by Dhana.remot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kagan
Dec 30, 2022 -

Lexus San Diego responded

Thanks for taking the time to leave a great rating, Dhana. We are glad you're happy with the video report and hope to see you again at Lexus San Diego.

December 30, 2022

The service adviser is very flexible, friendly and carrs for customers satisfaction also the staff is very friendly More

by Lchairez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor solis and Marcos Martinez are very friendly and knowledgeable , Sean Weaver
Dec 30, 2022 -

Lexus San Diego responded

Greetings, we will make sure to share this wonderful review with everyone here at Lexus San Diego. Thank you for taking the time to share your positive review and give us five stars. Come back and visit us anytime, we'll be glad to assist. Have a great day.

December 29, 2022

Great product, knowledgeable staff and very customer service oriented. A pleasure doing business with which I have since 2002 when I bought my IS300 and now my Ux250H! More

by Julie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Never met Michael, the manager
Dec 30, 2022 -

Lexus San Diego responded

Thank you for taking time to give us a 5-star review, Julie. Congratulations on your new Ux25OH! If you have any further questions, be sure to contact us. The Sales Department of Lexus San Diego is always happy to help.

December 29, 2022

Great customer service. My service advisor Andy A. Is fantastic. He is always there to answer any questions or concerns. I even received a short video of the cars servi More

by ursca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Armenta
Dec 30, 2022 -

Lexus San Diego responded

We are ecstatic to learn you are satisfied with Lexus San Diego from the fantastic customer service to all questions being answered accordingly to receiving a short and knowledgeable video! We appreciate your time and business with us and welcome you with open doors anytime. Safe travels.

December 28, 2022

Andy is a great customer service rep understands what I need and is extremely knowledgeable and trustworthy Very reliable More

by Sgly2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Arments
Dec 29, 2022 -

Lexus San Diego responded

Hello, thank you for the great review and rating for us and our team member here at Lexus San Diego. We hope you have a fantastic rest of your day.

December 28, 2022

Andy was very professional but also very friendly. He was he was easy to work with and answered all my questions. More

by cbrown2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Dec 28, 2022 -

Lexus San Diego responded

Hello, Lexus San Diego thanks you for the excellent review and rating. We are so glad to read of your positive experience with our team member, and we hope you have a great rest of your day.

December 27, 2022

Always a pleasure taking my car to this dealership, the service is always great and I appreciate having a loaner car. More

by scrima.gina
Recommend Dealer
Yes
Employees Worked With
Ramon Quintero
Dec 27, 2022 -

Lexus San Diego responded

Hello Gina. We are pleased to know that you had a superb appointment with our team here at Lexus San Diego. We truly appreciate your contributing this excellent rating online. We look forward to seeing you again.

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