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Lexus San Diego

San Diego, CA

4.9
1,233 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,233 Reviews of Lexus San Diego

January 13, 2023

Like the new video of work. Like the new video of work. Really like it More

by Dnelesen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Report | Print
Jan 14, 2023 -

Lexus San Diego responded

Hello, thank you for taking the time to leave a positive review for us here at Lexus San Diego. We truly appreciate it, and we hope you have a fantastic day.

January 11, 2023

Service was completed early. I like the technology with video to further elaborate the service report More

by 00.serials.comity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Report | Print
Jan 12, 2023 -

Lexus San Diego responded

Thank you for your 5-star rating. We at Lexus San Diego are happy you were satisfied with our Service Team and appreciated the video technology we use for service reporting. Please consider us for any of your future automotive needs.

January 11, 2023

I’ve been using this dealership for years and have always been happy with them. More

by Laura Nunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Report | Print
Jan 12, 2023 -

Lexus San Diego responded

We appreciate you leaving us a positive review, Laura. It is pleasing to know that you have been a valued customer of Lexus San Diego for years. Please don't hesitate to reach out if you need anything.

January 10, 2023

I would highly recommend Lexus San Diego. Their Service Department is outstanding- Marco is a great service advisor, and the video explanation of the car’s issues was awesome. Their Sales Dep More

by Mtaylor311
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
Report | Print
Jan 11, 2023 -

Lexus San Diego responded

We will make sure to share this thoughtful review with everyone here at Lexus San Diego. We appreciate you for taking the time to share your positive feedback and give us five stars. Come back and visit us anytime, we'll be glad to assist. Take care.

January 09, 2023

I have the best experience during my latest service. I was helped quickly, the wait was short and the service was done in 24 hours. Thanks Lexus More

by stepacademy11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Jan 10, 2023 -

Lexus San Diego responded

Hi, it sounds like you had a very efficient five-star experience with our Service Department. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Lexus San Diego and we look forward to servicing your car again when needed. Have a wonderful day.

January 08, 2023

Advisor Krystina Evans was excellent. Welcoming. Kept me updated. Video technician shared informative. Well done More

by Randi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Evans
Report | Print
Jan 10, 2023 -

Lexus San Diego responded

We are honored to learn that you had a 5-star experience at our Service Department, Randi. Thank you for highlighting the positive attitude of our Service Team, and how they made sure to provide you with updates on your vehicle. We appreciate this excellent review and we hope that you continue to visit us here at Lexus San Diego for your future automotive needs.

January 07, 2023

Vehicle maintenance is a very efficient process. I like the vehicle heath report with the video. And, checking out a loaner has been streamlined with the service consultant processing everything. More

by Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Report | Print
Jan 10, 2023 -

Lexus San Diego responded

Ward, we are honored that you left us a five-star review. We are happy that you are pleased with the way we do business here. Thank you for trusting our team at Lexus San Diego with your vehicle's maintenance needs.

January 07, 2023

Excellent customer service received from start to finish for annual car maintenance. The team at Lexus San Diego are great and especially Andy who made sure all my questions were answered and ensured the ex More

by rm88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amentia
Report | Print
Jan 10, 2023 -

Lexus San Diego responded

Thank you for leaving us this 5-star review of your annual maintenance. We appreciate you taking the time to highlight how our Service Team provided you with such amazing customer service, which is something that we strive to provide every one of our valued guests here at Lexus San Diego. If your vehicle needs any further assistance, feel free to reach out to us.

January 07, 2023

Excellent stewardship of the folks who have bought cars there. Service department is good example of that. More

by marshlitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Report | Print
Jan 10, 2023 -

Lexus San Diego responded

Thank you for the 5-star review. We hope that you had a wonderful experience with us at Lexus San Diego. Please feel free to reach out to us if you need anything.

January 07, 2023

Excellent, fast service. Marco was very attentive and professional and communicated well with me. Done More

by inghram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Report | Print
Jan 10, 2023 -

Lexus San Diego responded

We are thrilled to learn that our team was attentive and provided excellent customer service during your visit. Thank you for choosing Lexus San Diego. We appreciate your five-star review and your business.

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