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Lexus San Diego

San Diego, CA

4.9
1,233 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,233 Reviews of Lexus San Diego

January 20, 2023

Service is good, timely and precise. Loaner car clean with full tank of gas. Like it. More

by Dimaitkin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina
Jan 20, 2023 -

Lexus San Diego responded

We are glad you enjoyed your experience working with our Service Team at Lexus San Diego. Thank you for your positive review and trusting us with your vehicle. We are here if you need any further assistance.

January 20, 2023

Very expediate - loved the advisor taking care of everything - payment and rental car. Michael Cain was very friendly and the best communicator I’ve had. Always kept me informed at every step until m More

by Srudewick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Jan 21, 2023 -

Lexus San Diego responded

Hello, thank you for taking the time to share your five-star experience with our Service Department. We appreciate your feedback and are delighted to know that our Service Team made sure to keep in contact with you regarding the status of your vehicle. We look forward to meeting your future automotive needs here at Lexus San Diego.

January 20, 2023

Anthony and kyler were very help full and answered all my questions about my Tint. More

by Michellejimenez619
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, kyler, Sean Weaver
Jan 20, 2023 -

Michellejimenez619 responded

After the bubbles on my tint. Happen twice, it would be nice to get a full tank of gas in my car

January 19, 2023

The customer service is very prompt and efficient. They are really great with providing loaner cars which is why I will continue to come to the Kearny Mesa location. More

by Kuai.tc1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Truong
Jan 20, 2023 -

Lexus San Diego responded

We appreciate that you took time out to leave us 5-STARS for us here at Lexus San Diego. We are very happy that we have earned your business for all your future needs.

January 18, 2023

Kearny Mesa Lexus is very good service especially Michael Cain he is very good and very gentle man. I would recommend to another and will buy the next car here More

by Nghia Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Jan 18, 2023 -

Nghia Tran responded

N/a

Jan 19, 2023 -

Lexus San Diego responded

Hello, Nghia. Thank you for taking the time to leave such a positive rating and kind review. We are glad you were happy with our friendly and dedicated team here at Lexus San Diego. Please come see us again.

January 18, 2023

1st time to this dealer and was impressed with the service. Andy Amenta was very friendly and imformative. He trouble shot and corrected the issue within minutes. I will definitely bring my vehicle ba More

by Joevanblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Jan 18, 2023 -

Lexus San Diego responded

Thanks for the positive rating and review. We are thrilled to see that our Service Team was informative and friendly as well as fast and determined to solve your issue by troubleshooting with you. Come back to see us again at Lexus San Diego if there’s anything else we can do for you and your vehicle.

January 17, 2023

The dealership has a great selection, service is easy to schedule and I have bought 3 vehicles here before. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Jan 18, 2023 -

Lexus San Diego responded

Thank you Frank for taking the time to write our team this awesome 5-star review. Congratulations on your purchases. We at Lexus San Diego look forward to assisting you again with all of your automotive needs.

January 17, 2023

We love our service consultant, Andy Amenta, and the service Lexus provides for both our cars. More

by Sparker5328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Jan 18, 2023 -

Lexus San Diego responded

We're happy you found our Service Team to be so supportive during your visit here at Lexus San Diego. Our team aims to deliver an excellent experience and we're glad you found this to be the case during your visit. Thank you for the five stars and if you have further automotive needs or questions, please reach out.

January 15, 2023

Excellent customer service. They were able to schedule me right away and was able to fit in my work schedule too! More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Jan 17, 2023 -

Lexus San Diego responded

Stephanie, we really appreciate your great rating and feedback and hope you continue to choose Lexus San Diego for all your automotive needs. Take care.

January 14, 2023

Great experience. The new mechanic video feature was a brilliant idea. You always wonder what happens after you leave your car. The car is running well for 13 More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
Jan 16, 2023 -

Lexus San Diego responded

Hello, Gina. We know that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to share your experience with our Service Team. We are glad to learn that you find them professional, friendly, and knowledgable and that you consistently leave pleased with your service. Thank you for trusting us at Lexus San Diego with your car.

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