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Lexus San Diego

San Diego, CA

4.9
1,233 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,233 Reviews of Lexus San Diego

February 01, 2023

Transaction was very smooth. Staff were helpful, courteous and efficient. Staff followed after the sale to make sure everything was good. More

by CFS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Copeland, Danny Swain
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Feb 01, 2023 -

Lexus San Diego responded

It's so nice to see from your perfect rating and review that you had a positive experience with us here at Lexus San Diego. We look forward to serving you again.

February 01, 2023

I was impressed by the efficiency of Marco and your service team. I was in and out of your dealership with a free loaner car in 20 minutes. The live video with the technician was also terrific! Thank y More

by lsmcd630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Report | Print
Feb 02, 2023 -

Lexus San Diego responded

Thank you for taking the time to leave us this wonderful 5-star review. We are pleased that our Service Team met and exceeded your expectations on your visit to Lexus San Diego. We understand the importance of maintaining your vehicle to the highest standards. We're happy that you enjoyed the video of the service which we provided. Please do not hesitate to contact us if you need anything else. Have a wonderful rest of your day.

February 01, 2023

Mike Cain provided an excellent explanation to the work that was required. He was professionally, knowledgeable and customer focused. More

by Geoti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cain
Report | Print
Feb 01, 2023 -

Lexus San Diego responded

Thank you so much for choosing Lexus San Diego. We're excited to receive your 5-star rating and review. We look forward to assisting you with your future automotive needs.

January 31, 2023

Great check in and out process. Excellent communication via calls and texts. Knowledgeable and courteous staff. Highly recommend you to others. More

by cliffridenour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Quintero
Report | Print
Jan 31, 2023 -

Lexus San Diego responded

It brings us joy to receive your five-star rating and review. We'll be sure to let our Service Team here at Lexus San Diego know about their accommodating great service.

January 30, 2023

Impressed with the video of conditions needing repair. Good explanations by advisor. Ease of obtaining loaner. More

by Chachaha
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kegan
Report | Print
Feb 01, 2023 -

Lexus San Diego responded

We are happy our Service Team here at Lexus San Diego could provide such a great experience for you. We love that you found the video of repairs needed useful! Thank you for the positive feedback and we hope to see you again.

January 30, 2023

Anthony was great and efficient. Was in and out in a timely manner. Will be coming back More

by yessicayarel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Jan 31, 2023 -

Lexus San Diego responded

Hello, we are so happy to read about your efficient and positive experience with our team here at Lexus San Diego. Thank you for your stellar review, and we are always happy to help. Have a nice day.

January 29, 2023

As always excellent service we have been purchasing Lexus vehicles since 1990 from this location and the service department is one of the reasons why thank you for your excellent customer service More

by Artnbleich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
Report | Print
Jan 31, 2023 -

Lexus San Diego responded

We are ecstatic to have you as a valued customer and receive your five-star review. Be assured that you can always expect that same level of automotive care from our team, no matter what you need help with at Lexus San Diego.

January 28, 2023

Excellent and fast service, Michael Cain is my service provider and he made sure I was taken care of from begging to end. Great customer service from the Lexus Kearny Mesa location! More

by Alonherbalife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Report | Print
Jan 30, 2023 -

Lexus San Diego responded

Thank you so much for sharing your 5-star experience with our Service Team and for trusting Lexus San Diego with the service of your vehicle. We hope you have a wonderful day.

January 28, 2023

Michael Caine is awesome and always so easy to work with and pleasant! Will absolutely return due to great customer service! More

by angela.m.tye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t work with Sean. I worked with Michael Caine and he is awesome! 5 stars!
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Jan 31, 2023 -

Lexus San Diego responded

Thank you for the positive review. We are thrilled to learn that your experience at Lexus San Diego was pleasant and successful. Come back anytime.

January 27, 2023

I have taken my Lexus to other SD County dealers SDLexus has been a better choice. More

by Klohe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss evans
Report | Print
Jan 28, 2023 -

Lexus San Diego responded

We are happy to see you consistently receive excellent service from our team at Lexus San Diego. Thank you for taking the time to let us know and leave this great 5-star review. We hope you continue to choose Lexus San Diego for all your automotive needs.

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