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Lexus San Diego

San Diego, CA

4.9
1,233 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,233 Reviews of Lexus San Diego

February 09, 2023

Nice environment, friendly customer service, service advisor are so knowledgeable on what they’re doing, exceptionally kind and respectful. I would like to commend Michael Cain for his talent resolving More

by emieronquillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain , Sean Weaver
Feb 09, 2023 -

Lexus San Diego responded

Thank you for taking the time to leave us at Lexus San Diego a 5-star review. We appreciate your support and your business. Should you need assistance with anything else, give us a call and one of our professional team members will assist you. Have a great day.

February 08, 2023

Lexus San Diego is the best place in servicing my car! Facility is definitely clean and presentable. Fast service from excellent staffs. Special thanks to Keegan Johnson for his outstanding job ad my week More

by Jesse Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Johnson
May 19, 2023 -

Lexus San Diego responded

Hello, Jesse. Lexus San Diego thanks you for your stellar review and rating. We are ecstatic to learn that our Service Team contributed to your positive experience, and let us know if we can be of any further assistance. Have a wonderful rest of your day.

February 07, 2023

Best maintenance service experience I’ve ever had. Customer lounge was clean and comfy and very accommodating. Our advisor was very nice and always kept us updated at all times. First time I’ve experi More

by Bernachenestor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Feb 07, 2023 -

Lexus San Diego responded

Thank you for taking the time to write this great review for our Service Team. We are thrilled to learn about not only the excellent service you received but also that you appreciated our comfortable waiting accommodation and the video service report. We are proud that you have entrusted your vehicle to our team at Lexus San Diego. Have a wonderful day.

February 06, 2023

Thank You Mr. Chain For Your Wonderful A1 customer service …. It’s My First Time And Won’t Be My Last More

by Khalid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain , Sean Weaver
Feb 06, 2023 -

Lexus San Diego responded

Hi Khalid, thank you for taking the time to leave a positive rating and review for us at Lexus San Diego. We're happy our team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2023

Excellent service experience once again. Michael Caine is a superb service advisor, very professional. Thanks again More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caine
Feb 06, 2023 -

Lexus San Diego responded

Hello John. We know the importance of having a great experience when servicing your car, thanks for choosing Lexus San Diego to help. Your high rating and review is greatly appreciated.

February 05, 2023

The service is great. The staff was very helpful and friendly. I appreciate having a courtesy car. More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael cain
Feb 05, 2023 -

Lexus San Diego responded

Danielle, thank you for sharing your positive feedback and giving us 5 stars here at Lexus San Diego. It is a pleasure to learn that you had a great and friendly experience. Our Service Department will be happy to assist with anything you need on your next visit. Take care.

February 05, 2023

Attendant checking in the car and the service advisor were very helpful explaining the problem and my choices. The service advisor kept me informed about the work being done, the cost and when the car wa More

by Slewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Quintero
Feb 05, 2023 -

Lexus San Diego responded

To deliver the best experience possible, we try to set high expectations for ourselves here at Lexus San Diego. We're so glad to receive your five-star review. Our Service Department is available should you require any extra help in the future.

February 05, 2023

Andy Amenta is the reason I keep coming back to this dealership. His service is always the best. Also I was very impressed with the technician video I was sent. Super cool! More

by rquinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Feb 05, 2023 -

Lexus San Diego responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for your five-star review and for choosing Lexus San Diego as your first choice for having your vehicle serviced.

February 04, 2023

The staff is very friendly and I liked the free snacks in the lobby and the communication systems were very direct and clear. More

by Mellyito916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Feb 05, 2023 -

Lexus San Diego responded

Thank you for taking the time to leave us at Lexus San Diego a 5-star review. We appreciate your support and your business. Should you need assistance with anything else, give us a call and one of our professional team members will assist you. Have a great day.

February 02, 2023

Flawless! The whole process was fast and the service was excellent. They were able to finish the work the same day. More

by asenecal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson
Feb 02, 2023 -

Lexus San Diego responded

Thank you for taking the time to write about your five-star experience with our Service Department. We look forward to assisting you in the future here at Lexus San Diego.

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