Lexus San Diego

Andy was very knowledgeable about the service that would be performed on my vehicle and gave a thorough breakdown off the services rendered when the job was completed. be performed on my vehicle and gave a thorough breakdown off the services rendered when the job was completed. More

Excellent and dependable service. My car was returned as committed and was exceptionally clean. Drop off and pick up of loaner was very efficient and easy. committed and was exceptionally clean. Drop off and pick up of loaner was very efficient and easy. More

I love having my car serviced and repaired at Lexus in San Diego. I always feel like I’m visiting friends. Michael Cain is wonderful. He seems to know and understand my car and he knows and understands ho San Diego. I always feel like I’m visiting friends. Michael Cain is wonderful. He seems to know and understand my car and he knows and understands how I like to take care of it. It almost makes having to spend money pleasant! More

Extremely professional, Lillie Fuentes explained all my concerns. Unfortunately I was told that I needed rear brakes and rotor shaved after only owning the vehicle less than a year but I guess that I neede concerns. Unfortunately I was told that I needed rear brakes and rotor shaved after only owning the vehicle less than a year but I guess that I needed it done for safety sake. More

Efficient and courteous. Dropped off car at approximately 8 o’clock in the morning and it was ready by 4 o’clock in the afternoon. I was given a loaner car to use during that time. 8 o’clock in the morning and it was ready by 4 o’clock in the afternoon. I was given a loaner car to use during that time. More

Kegan took care of me terrifically- Everything went perfectly- Loved the 2021 Lexus i300 2021 loaner- Great job-Always a pleasure doing business at Lexus of San Diego perfectly- Loved the 2021 Lexus i300 2021 loaner- Great job-Always a pleasure doing business at Lexus of San Diego More

Ben is amazing! He was professional and took the time to answer all my questions. It was a wonderful experience and because of him I will be back. Also Danny in finance was great. He processed everything answer all my questions. It was a wonderful experience and because of him I will be back. Also Danny in finance was great. He processed everything quickly and I was on my way. More

Battery was fully charged after checking to make sure the battery was good and nothing was draining it. I know it’s because of Covid but I do miss the treats in the waiting area. battery was good and nothing was draining it. I know it’s because of Covid but I do miss the treats in the waiting area. More

Very poor communication and customer service..no coordination between departments and service..took several attempts to vet through the service department. Customer was not notified car was ready..i coordination between departments and service..took several attempts to vet through the service department. Customer was not notified car was ready..i was promised a technical explanation regarding features on car..it was scheduled but not done! More

Service was good from start to finish. No issues or complaints. I’ve been getting my car serviced at this location since I purchased the car 5 years ago. complaints. I’ve been getting my car serviced at this location since I purchased the car 5 years ago. More