Lexus San Diego

Completion of service was delivered on time. The one that needs improvement are the customer waiting area. Some toyota (not Lexus)dealership are even much nicer. That area where you have to bring in your ve needs improvement are the customer waiting area. Some toyota (not Lexus)dealership are even much nicer. That area where you have to bring in your vehicle for service is not wide enough to accommodate incoming cars for service, sometimes it is blocking the traffic. Renovate the whole area where the dealership will live up to its name "LEXUS" and not just like an ordinary mechanical shop. More

They cannot do enough to make your experience perfect!!! From check in to check out...everyone is efficient, friendly and thorough! They go above and beyond!! From check in to check out...everyone is efficient, friendly and thorough! They go above and beyond!! More

The customer service by Marco and the staff at Lexus San Diego is far superior then other dealerships! I only take my is250 to this location and never have to worry about anything because the staff handle e Diego is far superior then other dealerships! I only take my is250 to this location and never have to worry about anything because the staff handle everything for me from the service, to getting a loaner Car, to anticipating a pickup time. More

The work was finished as promised and on time. Mike Cain was my contact as was easy to work with and very professional. The service was a good experience was my contact as was easy to work with and very professional. The service was a good experience More

The most important is good quality car. Second is Lexus’ s employers are nice and concern about the problem from customer. They are main reason we choose to buy Lexus s employers are nice and concern about the problem from customer. They are main reason we choose to buy Lexus More

Sadeer went above and beyond to make the purchase process fast and smooth. He was also helpful after the purchase to ensure it was the right decision. fast and smooth. He was also helpful after the purchase to ensure it was the right decision. More

My service rep (Lily) is awesome!She is very smart, very My service rep (Lily) is awesome! She is very smart, very technical, very professional, and a perfectionist. I was very happy with the service she pr My service rep (Lily) is awesome! She is very smart, very technical, very professional, and a perfectionist. I was very happy with the service she provided. More

Very attentive to making potential customers feel welcomed for visiting their business. You feel at ease and valued and our every need was met by all of the staff. welcomed for visiting their business. You feel at ease and valued and our every need was met by all of the staff. More

The entire experience was flawless. Derek my Salesman was Amazing and the entire team was fantastic. We actually stayed late after hours and still was amazing. Thank you again to the whole Lexus San Diego Te Amazing and the entire team was fantastic. We actually stayed late after hours and still was amazing. Thank you again to the whole Lexus San Diego Team!!! More

Michael the gentleman assigned to support me with my car recall was extremely pleasant and helpful. When I needed to call back to ask a follow up question, Mr. Michael was very responsive and quick to retur recall was extremely pleasant and helpful. When I needed to call back to ask a follow up question, Mr. Michael was very responsive and quick to return my call. Much appreciated! More