Lexus El Cajon

Outstanding service The service department is both knowledgeable and polite. Entire experience was outstanding. I was given an estimated time for service, provided with The service department is both knowledgeable and polite. Entire experience was outstanding. I was given an estimated time for service, provided with a loaner, enabling me to keep three important appointments, and called when my car was ready to be picked up. Recommend Lexus El Cajon without any qualifications or concerns. More

Saturday Service Just a Saturday oil change. A great convenience. Done quickly and answered questions about my fog lights and headlight washers. And the price is righ Just a Saturday oil change. A great convenience. Done quickly and answered questions about my fog lights and headlight washers. And the price is right! More

SERVICE I took my Lexus in for 50,000 mile check up. I received excellent customer service. My service consultant Terry Windsor was great and so very he I took my Lexus in for 50,000 mile check up. I received excellent customer service. My service consultant Terry Windsor was great and so very helpful. More

Excellent, as always! I have been a customer here since I purchased my LS 430. I greatly appreciate the complete, detailed service my car receives and the personal, courte I have been a customer here since I purchased my LS 430. I greatly appreciate the complete, detailed service my car receives and the personal, courteous care I receive! More

check up tire problem and oil leak My representative went beyond his duty to make sure my car was ready sooner than usual! I appreciate him going thru extra service in order to have my My representative went beyond his duty to make sure my car was ready sooner than usual! I appreciate him going thru extra service in order to have my car ready sooner, and have someone stay overtime to install my tire! Thank. You ! Joan. Roesch More

Great people Really appreciate the rental, that helps a lot. People are great. Kindof of pricey but it is worth it for having a Lexus. Will continue to go there Really appreciate the rental, that helps a lot. People are great. Kindof of pricey but it is worth it for having a Lexus. Will continue to go there. More

Highly Recommend What a great experience! No hassle, no pressure, and very easy to negotiate a great price on a fantastic car. Jade is awesome. She made the whole p What a great experience! No hassle, no pressure, and very easy to negotiate a great price on a fantastic car. Jade is awesome. She made the whole process of buying a car easy....the way it should be. I've been to other dealers which appeared too busy to assist you or were multitasking several clients at the same time. What a turn off. If you're interested in a Lexus, do yourself a favor and give this dealership an opportunity. They put Mercedes Benz of San Diego to shame. Steve More

3rd car in 3 years Great service and people. I have bought 3 cars from them in the last three years and I am always treated great. If I were to recommend a dealership an Great service and people. I have bought 3 cars from them in the last three years and I am always treated great. If I were to recommend a dealership and a ownership group it would be lexus el cajon and their team. More

worst dealership I ever worked with Looks like there is a lot of reviews from dealership employees here. I want to say I have been driving Lexus since 2001 and I have never seen worse th Looks like there is a lot of reviews from dealership employees here. I want to say I have been driving Lexus since 2001 and I have never seen worse that this dealership. They are a bunch of crooks that want to rip off every penny out of your pocket. I visited the dealership for purchase Pre-owned certified car and had a trade-in vehicle 2006 GS300 AWD fully loaded with navigation and everything and had 98500 miles in it. The blue book trade-in value for my car is $14000+. You know what the salesman "Sean from internet sales" gave me? $4500 and he insisted that it is great deal lol. After he saw my reaction he want away to came back saying his manager got the miles wrong!! and gave me $10000 for it. Stay away from this dealership or get ready for the best rip off of you life. More

I have never written a review before, however I feel when you have such a great experience, from professional, courteous, and knowledgeable people, they deserve to be recognized. From walking in the door, t you have such a great experience, from professional, courteous, and knowledgeable people, they deserve to be recognized. From walking in the door, to leaving in my new car, I have never been happier. I feel a part of the Lexus family now, and will never go anywhere else! Kristy S. More