Lexus El Cajon

Scheduled Maintenance and Tire replacement As with every scheduled maintenance they had a loaner vehicle ready for me. They quoted me for the cost of replacing the tire and when the service was As with every scheduled maintenance they had a loaner vehicle ready for me. They quoted me for the cost of replacing the tire and when the service was complete the total was less than what I was originally quoted. They stated that the tire was actually less expensive, which is always nice. All staff was very friendly and welcoming. More

Excellent service. My sales person Joey was the best car salesman I have ever dealt with. Honest, efficient, knowledgeable and quick to make a fair transaction. No xx My sales person Joey was the best car salesman I have ever dealt with. Honest, efficient, knowledgeable and quick to make a fair transaction. No xx and he brought the car to my house so I didn’t have to wait. Just awesome service!! More

I had a great experience with Lexus El Cajon. Joseph was a pleasure to work with and they had plenty of inventory to choose from. The car was delivered in perfect drive off condition and the proce Joseph was a pleasure to work with and they had plenty of inventory to choose from. The car was delivered in perfect drive off condition and the process was smooth and easy. More

Fabulous Service I just leased two new cars from Lexus El Cajon and had a superb experience. They worked hard showing me my different options and finding the exterior I just leased two new cars from Lexus El Cajon and had a superb experience. They worked hard showing me my different options and finding the exterior and interior colors that I wanted. David Bacon, the manager, was johnny on the spot about all our needs. Most of all I love the cars, an ES350 and LX350. They both drive like a dream. I highly recommend this dealership. Jose helped me with the programming and setting up of the systems in the car and he was the best and most patient person I have ever had in this regard. More

Superior Service, Selection, Staff and Sales Ethics I've purchased many Lexus vehicles over the years, all from Lexus Escondido and Carlsbad. I decided to give El Cajon a shot since they're so close to I've purchased many Lexus vehicles over the years, all from Lexus Escondido and Carlsbad. I decided to give El Cajon a shot since they're so close to my home. What a great decision!!! The level of customer service and attention to detail is unprecedented. The entire team over there is all about client satisfaction and will do whatever necessary to get a deal made. I would like to extend a special thank you to Ross and Joe Billones for their high level of professionalism and follow through. All promises that they made were kept 100%. I will be a life long customer of Lexus El Cajon after this purchase and will refer all of my friends, family and clients to Lexus El Cajon for their new and preowned Auto needs. Thank you all so much!!! I love the vehicle and heads are turning all over town. I've never had to answer so many questions about a vehicle. The most frequent question is "where did you buy that fine truck from??" LEXUS EL CAJON!!! Checkout the pictures of this beautiful LX on Facebook & Yelp! More

Great Dealership with fair prices I went to the Lexus Dealership after getting a headache at another dealership which I shall not name but made a very horrible review on. It felt like I went to the Lexus Dealership after getting a headache at another dealership which I shall not name but made a very horrible review on. It felt like they welcomed me with open arms. Anyone who buys a car should know that dealerships are out to make money as long as you know that then you are ahead of the game. But there comes a point where they are trying to not even give a fair deal, which was not the point here. I feel like I got a fair deal and it was worth my time. Not to mention that I was treated like my business and time was important to them. It was so good that I took my wife back 2 days later and she also got a new car. Keep up the good work and customer service. More

I trust Lexus of El Cajon Lexus always does a good job servicing my six year old Lexus. My service advisor Terry Windsor is friendly, professional and efficient. I do think Lex Lexus always does a good job servicing my six year old Lexus. My service advisor Terry Windsor is friendly, professional and efficient. I do think Lexus service pricing is high, but I knew it would be when I purchased a Lexus. More

A great experience Buying a new car at this service center was a great experience. Everybody was professional and courteous. Our salesperson, Eva was incredibly knowledg Buying a new car at this service center was a great experience. Everybody was professional and courteous. Our salesperson, Eva was incredibly knowledgeable and friendly. Thank you for a fast and quality service! Gabi & Emin More

Regular Maintenance I had a good experience but was surprised that it took 5 days to get an Appt for regular service. The service provided was good and I'll go back in th I had a good experience but was surprised that it took 5 days to get an Appt for regular service. The service provided was good and I'll go back in the future. One note have personell that clean cars use a clean towel to do the windows mine are totally smeared from a dirty cloth. More

Excellence I am extremely pleased with my new Lexus LX 570 and my purchase experience with Lexus of El Cajon as excellent, from start to finish. Starting with my I am extremely pleased with my new Lexus LX 570 and my purchase experience with Lexus of El Cajon as excellent, from start to finish. Starting with my first I contact could not ask for better treatment, assistance, and guidance through this entire experience. As I discussed with Sean Crowley I had set up an appointment with one of your competitors, but decided to check with your dealership, before going. Sean returned my call, and based on my discussion with him, I decided to change course and work with your dealership. Sean was personable, very knowledgeable, and professional, and worked to make (an experience I usually dread), very comfortable and productive. I give him my highest recommendations. I also want to acknowledge the great job David Wolfson did, in finding and securing the specific vehicle I was requesting. He was knowledgeable, responsive, and focused, which was reassuring. The completion of required paperwork was a painless and efficient experience. Lexus of El Cajon was prepared and highly knowledgeable. I was very impressed with all of your team, including those I met and those who assisted me, at different points in the process. The Lexus of El Cajon team was very efficient in providing instruction and review of my new LX 570. I am looking forward to my many years with the Lexus of El Cajon and using your service department, to keep it in great condition. More