Lexington Park Ford Lincoln

I recently had great customet experience while buying my 2020 Ford Edge. All the staff were knowledgeable and explained every detail of the vehicle as well as financing. Thank you. 2020 Ford Edge. All the staff were knowledgeable and explained every detail of the vehicle as well as financing. Thank you. More

They will lie to you for bigger profit, they do not care about their customers. They also have no problem cussing you out and belittling you. Would never buy another car from them again, there’s too many ot about their customers. They also have no problem cussing you out and belittling you. Would never buy another car from them again, there’s too many other options to put myself through that nonsense again. More

Had a wonderful experience with Matt H. as my salesman. Delivered my 2020 Ranger from out of state and made sure I was totally satisfied. Second vehicle I purchased through Matt. Delivered my 2020 Ranger from out of state and made sure I was totally satisfied. Second vehicle I purchased through Matt. More

Very Friendly and helpful Everything went very smooth, very friendly and helpful staff, Everyone was so helpful. They even Delivered my new truck right to my front door, becau Everything went very smooth, very friendly and helpful staff, Everyone was so helpful. They even Delivered my new truck right to my front door, because I had no way of getting there to pick it up. Thank you so much More

Great service at Lexington Park Ford Lincoln Mercury. We met Michael Steal and Manager Dan to discuss the purchase of our second Lincoln MKZ. THEY WER BOTH VERY HELPFUL. THEY NOT ONLY SHOWED US WHAT VE We met Michael Steal and Manager Dan to discuss the purchase of our second Lincoln MKZ. THEY WER BOTH VERY HELPFUL. THEY NOT ONLY SHOWED US WHAT VEHICLE THEY HAD IN THEIR LOT, BUT THEY SHOWED US BY MEDIA WHAT WAS REGIONALLY AVAILABLE. THEY DEMONSTRATED NEW UPGRADES TO NEW MODELS. WE WERE VERY EXCITED. THANK YOU. More

Loved my experience, Liam Murphy is great! I was in a bad spot and had been convinced by another dealership I had one option - to pay more each month for a car I didnt like. As I went to go un I was in a bad spot and had been convinced by another dealership I had one option - to pay more each month for a car I didnt like. As I went to go unhappily accept the car, I decided to stop by Lexington park Ford and am so happy I did! I worked with Liam and he was great. He was knowledgable and also very considerate. He seemed very concerned about me and my happiness in the whole process, from how ling it takes and making sure I saw every car I wanted to see. He offered me options that another dealership did not do. I fully intended on buying a new Focus, but I turned around and saw a 2013 VW Jetta GLI. Liam could tell as soon as I saw it that I was in love and he took me for a test drive. I told him before we left the lot I wanted it. He worked with the Sales Manager and Dan the Business Manager and they got me in the car I wanted! I never felt pressured or boxed in. Very happy! More

No customer loyalty I have purchased 2 new F-150 Lariats from Lexington Park Ford. Recently I had my truck in for a routine oil change and tire rotation. The service mana I have purchased 2 new F-150 Lariats from Lexington Park Ford. Recently I had my truck in for a routine oil change and tire rotation. The service manager called me to say the lug nut covers on one wheel were stopped and they would need to replace all of them. I agreed and when I arrived to pick my truck up, was stunned to find out they charged me labor to remove the stripped lug nuts. Although it was only less than half an hour labor, they added insult to injury when I saw what they charged me for 5 lug nuts. I explained that there should be no labor charge and the service manager wanted to argue with me. I have since started taking my truck to Leonardtown Ford where the service manager understands customer loyalty. So, I’m the end, Lexington Park Ford lost my business both in the service department and on the showroom floor for what amounted to about $35.00 worth of. Labor. All about principle. More

Great Experience Traded in our 2014 Dodge Durango for a 2016 Ford Explorer in November 2017. Super happy with how smooth the entire process was. Now I regularly mainta Traded in our 2014 Dodge Durango for a 2016 Ford Explorer in November 2017. Super happy with how smooth the entire process was. Now I regularly maintain our vehicle with the service department who is always so helpful. More

Service department needs help I was 1st in line for a Saturday service, "The works". The scheduled service went on a timely manner but the closing of the work order did not. My tru I was 1st in line for a Saturday service, "The works". The scheduled service went on a timely manner but the closing of the work order did not. My truck was sitting outside the service entry for 25 minutes before I was told it was competed. More