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Lexington Park Ford Lincoln
California, MD
70 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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70 Reviews of Lexington Park Ford Lincoln
August 31, 2023
I had the best experience at Lexington Park Ford, even though I was in the middle of a cross-country trip. Jason responded quickly to my online request for vehicle pricing and smoothed the way with the Se though I was in the middle of a cross-country trip. Jason responded quickly to my online request for vehicle pricing and smoothed the way with the Service Department so I could confirm my current vehicle’s condition and worth. But Rashard truly made my time at the dealership noteworthy. He was knowledgeable about the vehicles and patient as I “tried on” a couple options, and he was professional, polite, and very personable - he was friendly and respectful and not pushy at all. I recommend Lexington Park Ford when looking for your new car and specifically recommend Rashard Brown when you’re ready to make the purchase. More
by Leslie F
Employees Worked With
Rashard, Jason, Cameron
July 02, 2023
Very professional. Not pushy at all. Would recommend them. Helped with some things to make sure everything got done. Finance guy was very professional and organized. Not pushy at all. Would recommend them. Helped with some things to make sure everything got done. Finance guy was very professional and organized. More
by Spartan3001m
Employees Worked With
Brasco, Mike and Liam
March 31, 2023
Bought a Lincoln Nautilus from these people 3 years ago. Promised the world as far as customer care. Every time I try to deal with the service department all I get is the runaround. It's almost like they do Promised the world as far as customer care. Every time I try to deal with the service department all I get is the runaround. It's almost like they don't won't you to come back. Could care less about their customers. More
by Kgrind65
Employees Worked With
Service dept
February 20, 2023
Had the absolute pleasure of working with Jason aka JP. He made our buying experience smooth and painless. I would highly recommend anyone looking for a vehicle to give him a call and allow him to help the He made our buying experience smooth and painless. I would highly recommend anyone looking for a vehicle to give him a call and allow him to help them. The rest of the folks we worked with were awesome as well. Justice was excellent and helpful conveying our options to add to our purchase and Cameron in finance was great as well and worked a deal we were comfortable with. I will be giving this dealership the first opportunity to earn our business on our next purchase as well! More
by Robbb38
Employees Worked With
JP, Justice, Cameron
February 17, 2023
This was the worst experience I have ever had at a dealership. The service department is clueless and I was told one thing by one person and something entirely different is what I actually got. There’ dealership. The service department is clueless and I was told one thing by one person and something entirely different is what I actually got. There’s no communication and even worse follow up if it was as simple as going back and returning it like a pair of pants I would. More
by Joe
Employees Worked With
No names
June 18, 2022
ABSOLUTELY the best service ever received! JASON and JP were hands down the best guys to work with! We were in and out in no time and absolutely love the car. We will for sure be back in the f JASON and JP were hands down the best guys to work with! We were in and out in no time and absolutely love the car. We will for sure be back in the future. Highly recommend them! More
by Tim
Employees Worked With
Jason JP
June 15, 2022
Bought a suv from Lexington Park, Purchase was 5 star, but service center has been 1 star from beginning. I have utilized the Ford APP to schedule all my oil changes. The first one took them 3.5 hours to but service center has been 1 star from beginning. I have utilized the Ford APP to schedule all my oil changes. The first one took them 3.5 hours to complete a basic oil change even though I had an appointment. It wasnt until I started questioning where my vehicle was and why it wasnt done that all of a sudden it got done. They did provide me a free oil change to make up for my wait but that was only after I left a bad review. I have had a few oil changes since then, again long waits. Just recently I submitted 3 times for a appointment and received confirmation emails advising someone would call me, each time, I waited a day or 2 and then when I received no call, I requested another again through the app with Confirmation email received. So today after not receiving a call, I stop in and they tell me they dont know what I am talking about and they can give me the appointment I requested 1st request was 2 weeks ago. No they cant get me in for a basic oil change until June 25th at the earliest. More
by Hillside84
Employees Worked With
Service Dept/ Ford APP
