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Lewisville Volkswagen

Lewisville, TX

4.8
2,650 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,650 reviews

February 29, 2024

Went to have one of my tires checked, and everything went smoothly. Was informed of what was being done More

by Sky Tovar
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Lewisville Volkswagen responded

We're glad to know your visit for a tire check at Lewisville Volkswagen went smoothly and you were kept informed throughout the process. Thanks for sharing this positive feedback!

February 29, 2024

Went in for a routine check and they also performed the recall recommendations. Were very courteous and professional. Will come back More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Lewisville Volkswagen responded

We're glad to know you had a positive experience during your routine check at Lewisville Volkswagen. We appreciate the feedback and are here for any of your future needs!

February 28, 2024

I was very pleased with amount of help they provided me. I was able to do most of it online and then just sign once I got there. That was a huge help. The entire time everyone was helpful, friendly, and pro More

by alicebroaddus
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon Ivan, Andrew Calvert
Feb 28, 2024 -

Lewisville Volkswagen responded

We're so glad to know you had a positive experience with our online process and in-person service at Lewisville Volkswagen. Our team is always here to help make things as easy as possible for you! Thanks for the review!

February 28, 2024

Time of work was set. Only reason I gave it a 4 because they set false expectations of what was being done because the use of a generic message. More

by dallaswolfsburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Lewisville Volkswagen responded

We appreciate your feedback and apologize for any confusion caused by our messaging at Lewisville Volkswagen. We're always working to improve, so we'll take this into account moving forward. Thanks for bringing it to our attention!

February 28, 2024

Everyone was very nice including Melissa! She was my service technician and helped me stay in my budget for repairs! More

by amanda.barnes0405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Lewisville Volkswagen responded

Amanda, we're delighted to know Melissa and the team at Lewisville Volkswagen were able to assist you effectively! We appreciate your feedback and wish you safe travels!

February 28, 2024

I absolutely love this place! Service is always amazing!! Friendly & kind . Facility is always clean. More

by egonzalez0313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fatima Azhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Calvert
Feb 28, 2024 -

Lewisville Volkswagen responded

We're delighted to know you've had a fantastic experience at Lewisville Volkswagen! It's great that our team and facilities have met your expectations. Thanks for the love — we really appreciate it!

February 27, 2024

They are friendly, professional, and reliable. They keep you posted every step of the way. More

by SARAHA_CANFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Lewisville Volkswagen responded

Saraha, it's great to see you had a five-star experience at Lewisville Volkswagen! Thank you for stopping in.

February 27, 2024

Service department does a very thorough analysis on issues to repair and communicates what needs to be done including a video from underneath the car to show what they are seeing More

by tcchadwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Lewisville Volkswagen responded

We're glad to know that you appreciate our thorough service and communication at Lewisville Volkswagen. The video feature is indeed a great way for us to show what we see! Thanks for the positive feedback.

February 27, 2024

It was the fastest,easiest car buying experience that I have ever had. I would definitely recommend them to anyone! More

by JUSTINL.WALKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Koestner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Lewisville Volkswagen responded

Justin, we're delighted to know your car-buying experience at Lewisville Volkswagen was quick and easy. Thanks for recommending us!

February 27, 2024

To be very honest they are the best in town. Been to other VW in town but the response I got from Lewisville VW is phenomenal. More

by Srini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Zach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Lewisville Volkswagen responded

Srini, we're delighted to know you had a phenomenal experience at Lewisville Volkswagen. Thanks for your kind words and support - it means a lot that you can count on us!

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