Lewisville Volkswagen

Charles was great. My vehicle was done right on time and the dealership had many appointment slots available. My vehicle was done right on time and the dealership had many appointment slots available. More

Work was completed on time. In addition, my car was vacuumed and washed. Happy with my experience. In addition, my car was vacuumed and washed. Happy with my experience. More

Tim Larsen is a fantastic service adviser - he consistently provides updates, options and his customer service is exceptional! consistently provides updates, options and his customer service is exceptional! More

This was the easiest buying experience I have ever had. Joseph Downs and Cristian were both amazing! Joseph Downs and Cristian were both amazing! More

Tim Larsen is an exceptional service department representative. He's a one of a kind true standout & always knowledgeable about servicing my car. I request to work with him because of his professio representative. He's a one of a kind true standout & always knowledgeable about servicing my car. I request to work with him because of his professionalism & politeness. I believe he's fair & seems to always treat me right. He's a delight even when my service seems expensive. This report card should guarantee him a raise, this dealership couldn't operate without him More

Heather was helpful and nice. I knew what I wanted and already had the check so not much really needed. I did request my disabled plates and gave them all the information. Had to I knew what I wanted and already had the check so not much really needed. I did request my disabled plates and gave them all the information. Had to contact them about my registration as it had been over a month. They had them at the store. Had to drive back up there to collect and didn’t have the disabled plates. Brought it up and they said I can just go up to the dmv and they will take care of it. Obviously I can take care of it myself, but I requested them so I wouldn’t have to go there. Thanks. More

Wonderful and great team. They were easy to work with and very accommodating. Because of the inspection they did they were able to help me out and get my vehicle while still u They were easy to work with and very accommodating. Because of the inspection they did they were able to help me out and get my vehicle while still under warranty More

Purchased a used car here about 2-3 weeks barely been driving the vehicle mainly been sitting on drive.last night while driving the metal cover under the car comes of and get folded and badly damaged get driving the vehicle mainly been sitting on drive.last night while driving the metal cover under the car comes of and get folded and badly damaged gets stuck behind the engine oil pan. who ever did a so called used car inspection on the vehicles did not secure the cover properly and left it loose now let’s not forget before test driving the vehicle i literally found a screw driver sitting in the engine bay on right side of engine yea that is one hella of a inspection you guys do.while making deal they only provided me with 1 after market key not even a cut out key.so after this incident of heat shield not bing secured talk to the GM hussain jafri and was told may be we can help u with cost on a new shield come on guys how should I be responsible for something your tech didn’t secure,let’s not forget the screw driver left sitting in the engine bay.was told well it’s been 3 weeks blah blah listen you guys are the one who perform the poor inspection and now I have to pay wth and plz don’t respond to this review saying we want to help u and all cuz based of wat i seen no u guys don’t want to help and no I’m not paying for the shield out my pocket that something u as a dealer ship needs to take care of and be responsible not me. More

Great customer service , they were easy to work with and straight to what you need -1000% recommend straight to what you need -1000% recommend More

Customer service is awesome Mr Lee I apologize if I said his name wrong He is Great his name wrong He is Great More