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Lewisville Volkswagen

Lewisville, TX

4.8
2,666 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,666 reviews

July 23, 2025

**My Frustrating Experience with Lewisville VW Leasing Policy** I’d like to share my troubling experience with the leasing process at Lewisville Volkswagen, specifically regarding a 2023 Taos SE. I wa More

by Naveen Reddy
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Jibril Holman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

From my initial online inquiry and phone call from Lee Clowers, to the ride from DFW, through completion of the sale and driving off the lot, my experience in the whole process was exemplary. This is how More

by bessslp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Lewisville Volkswagen responded

We’re so glad to hear you had a smooth and rewarding purchasing experience with Lee and the team! Thank you for choosing Lewisville Volkswagen and for your fantastic review. Safe travels ahead in your new ride!

July 17, 2025

I've brought my previous Jetta in for service before and was so happy that I told the service manager at the time that when the time comes, I'd be back at Lewisville VW to buy ... and I did. Excellent commu More

by mspellman0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Lewisville Volkswagen responded

Congratulations on your new Volkswagen Jetta! Thank you for choosing Lewisville Volkswagen and for sharing your great feedback. We hope to welcome you back for many years to come!

July 17, 2025

Horrible, non-responsive, kept my vehicle for over a month and couldn’t identify the main issue, only interested in adding parts that didn’t repair the problem More

by glvillanueva53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Larsen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Setting up an appointment was easy, Tim was easy to work with and gave a good break down of what I needed done and how much I’d owe. Communication was great and service was pretty quick, he even made sure I More

by chanelrenae89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Lewisville Volkswagen responded

Chanel, thank you for your great review of Tim and the team! We are thrilled that you had a seamless, communicative, and accommodating experience. Congratulations on your new car; welcome to the Lewisville Volkswagen family!

July 17, 2025

The entire experience felt streamlined and efficient. Test drives, discussions, and financing were finalized in a reasonable amount of time. Wallace was knowledgeable and attentive without pressure. More

by ElantraNFan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Koestner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wallace Gauthier
Jul 18, 2025 -

Lewisville Volkswagen responded

It was a pleasure to assist you! Thank you for choosing Lewisville Volkswagen and for sharing your support for Wallace, we hope to see you again down the road.

July 16, 2025

Liam and the service department were prompt, communicative, accommodating and did great work on my vehicle. More

by Kgleason81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Lewisville Volkswagen responded

Thank you for sharing your praise of Liam and the team! We are thrilled that they took such great care of you and your vehicle, and we hope to welcome you back to Lewisville Volkswagen next time.

July 16, 2025

Lewisville VW got it right! I was extremely satisfied with my experience with the entire members of the team. Guillermo really showed up for me, listened to my needs, and execut More

by nic caldwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Lewisville Volkswagen responded

Hi Nic - We are thrilled that Guillermo and the team gave you a five-star car-buying experience! Thank you for choosing Lewisville Volkswagen and for sharing your glowing feedback. Enjoy your new vehicle!

July 15, 2025

The entire Team at Lewisville VW always goes above and beyond. Thank you again specifically to Melissa, Michael, and Hussain for all your help with our VW last week! More

by Jgibson795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hussein Jafri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Jul 15, 2025 -

Lewisville Volkswagen responded

Thank you for sharing your review of Lewisville Volkswagen! We appreciate your business and we will pass along your kind words to Melissa, Michael, Hussain, and the team. Have a great day!

July 12, 2025

Thanks Lewisville Volkswagen for taking great care of my VW Beetle! Melissa Ortiz is a great Sevice Advisor. Knowledgeable, friendly, and helpful. Thanks to Joey, my Service Tech. for help on my most rec More

by Netdragon1
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey,
Jul 14, 2025 -

Lewisville Volkswagen responded

We are happy to hear from you! Thank you for choosing Lewisville Volkswagen, and highlighting Melissa and Joey's great work. Safe travels in your VW Beetle!

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