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Lewis Ford Sales Inc.

Fayetteville, AR

4.4
167 Reviews
Call Dealership (866) 767-5595

2479 N Shiloh Dr

Fayetteville, AR

72704

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167 Reviews of Lewis Ford Sales Inc.

January 16, 2023

The appt. to install a transmission bushing, as a result of a recall notice, was handled quickly and professionally. More

by davjanarnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Johnson
Report | Print
Jan 17, 2023 -

Lewis Ford Sales Inc. responded

We are grateful to have your business. Thanks for taking the time to leave us a review! - The Lewis Ford Team

January 14, 2023

Disappointed in service thoroughness. Put brake kit replacing rotors on both front but did not measure brake pad thickness More

by Kruckemeyer609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnson
Report | Print
Jan 17, 2023 -

Lewis Ford Sales Inc. responded

We'd appreciate the opportunity to discuss your comments about your experience with you. Please feel free to reach out to a member of our management team at 479-582-6223 at your convenience. Thank you.

January 06, 2023

Our service person was very personable as well as helpful. He discussed several options for the service we needed. More

by Car mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Johnson
Report | Print
Jan 08, 2023 -

Lewis Ford Sales Inc. responded

Thank you for this great review of Lewis Ford! We hope to see you again next time!

January 05, 2023

Always a pleasure to deal with Lewis Ford. Their employees are the best, always friendly and knowledgeable. More

by walkerjudy847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy in Service Dept.
Report | Print
Jan 05, 2023 -

Lewis Ford Sales Inc. responded

We really appreciate you taking the time to leave Lewis Ford this awesome review, thank you! It makes our day to hear that our team has been able to demonstrate our commitment to great service. Have a wonderful day and keep us in mind for any future needs!

December 29, 2022

My recall notice was handle promptly and very efficiently. The staff was very courteous and professional. More

by mbreese1103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ford, Escape
Report | Print
Dec 29, 2022 -

Lewis Ford Sales Inc. responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- Lewis Ford Team

December 13, 2022

Outstanding! I’ve been buying from Lewis Ford Fayetteville AR for 12 years and they are excellent. Kenny Serratos was fantastic in sales. Thank you Scott Jone More

by TK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Serratos, Scott Jones
Report | Print
Dec 13, 2022 -

Lewis Ford Sales Inc. responded

Outstanding is what we love to hear! Thanks so much for leaving Kenny, Scott, and the Lewis Ford team a five-star review. We are lucky to have you as a loyal customer. Until next time!

December 07, 2022

Service department at Lewis Ford was very helpful and courteous. My service was handled promptly. More

by 50s_child
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Johnson
Report | Print
Dec 07, 2022 -

Lewis Ford Sales Inc. responded

Thank you for the great review! We appreciate your business and hope to see you back again at Lewis Ford. Safe travels!

December 02, 2022

Nice friendly attendants, seemed eager to please, comfortable waiting room area (tho a bit chilly for me)! No wait timengitvrightvin!! More

by gigi66
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris only name I remember
Report | Print
Dec 05, 2022 -

Lewis Ford Sales Inc. responded

It's our pleasure to offer courteous assistance and an accommodating waiting area! Thanks for working with us at Lewis Ford. Safe travels!

November 14, 2022

I was told I got a car like new doesn’t need anything. Every month is needs something now it needs one new tire somehow abs they couldn’t order just one not one thing has been under warranty I needed hel More

by madisonbrewer1642
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken
Report | Print
Nov 15, 2022 -

Lewis Ford Sales Inc. responded

Your review is concerning to read, as it doesn't reflect the straightforward and accommodating service we pride ourselves on. If you're willing, I would like the opportunity to discuss your experience with you directly. Please give me a call at (479) 582-6266. Thanks, Tre - Lewis Fayetteville Service Manager

November 09, 2022

I am very pleased with the service at ford. Everyone is very knowledgeable and helpful. More

by Linda Lazenby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Faulkner
Report | Print
Nov 10, 2022 -

Lewis Ford Sales Inc. responded

This feedback means a lot to us, Linda! Thank you for choosing Lewis Ford and for stopping by to let us know that you are a happy customer. Drive safely!

Nov 10, 2022 -

Linda Lazenby responded

Thanks again for all your help with my Lincoln Navigator. Wanted to let you all know my car drives 💯percent better now. I am very very pleased!! Thanks again Linda Lazenby

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