Back

Lewis Ford Sales Inc.

Fayetteville, AR

4.4
167 Reviews

2479 N Shiloh Dr

Fayetteville, AR

72704

Directions

By Type

167 Reviews of Lewis Ford Sales Inc.

November 08, 2022

Jimmy Johnson in the service department was very friendly, courteous, and professional. Most of all, he was knowledgeable about what needed to be done and was timely when it came to information I ne More

by rcw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Johnson
Nov 09, 2022 -

Lewis Ford Sales Inc. responded

Thank you for the great review! We are so glad to hear that Jimmy delivered such a successful service experience. Drive safely, and we hope to see you back again at Lewis Ford!

November 06, 2022

He’s was very informative, worked with us, he went over and about to find out what we were looking for in a vehicle. Helped to show us the pros and cons between two Broncos we were trying decided between. More

by Debbie.Myers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 06, 2022 -

Lewis Ford Sales Inc. responded

Debbie, it's wonderful to hear that you enjoyed working with our team at Lewis Ford! Thank you for having confidence in us!

October 31, 2022

Buyer Beware. Especially look out for Cale. They just ripped me off $9000 and I am 60 years old. Don't buy a car without getting your own diagnostics done. There a More

by riverpuresoap
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cale
Oct 31, 2022 -

Lewis Ford Sales Inc. responded

I am so sorry to hear that your recent experience did not go as hoped and that the price was higher than anticipated. I'd really appreciate the opportunity to speak with you directly so that I can learn more about your situation. At your earliest convenience, please consider reaching out to a member of our management team at 479-582-6223. Thank you.

Oct 31, 2022 -

riverpuresoap responded

These are BOTS responding. Another SCAM by Lewis Ford. Call this number yourself and you will see that it is not even Lewis Ford's phone number. I called their real number today and talked to Cale and he explained to me that they are going to do NOTHING to help me. They had me come in 10 days ago and talk to Joey and acted like they were going to fix my car. They then did NOTHING. That's what you can expect from Lewis Ford in Fayetteville for service: NOTHING. Don't you be next.

October 31, 2022

Everyone is so nice and very professional. I will be buying my next car from this lot. More

by Pmosher4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 01, 2022 -

Lewis Ford Sales Inc. responded

Our team is always happy to see you! Thank you so much for supporting Lewis Ford and we will see you next time!

October 27, 2022

Good friendly people Made effort to take cake of my car problem I had major problem with trying to make contact by telephone for service! More

by jenkinspete
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?? Two or three
Oct 28, 2022 -

Lewis Ford Sales Inc. responded

Thank you for sharing your feedback with the Lewis Ford team. I am glad that we delivered satisfactory service, but I do want to apologize for the difficulty you had getting in touch with us. I will share this information to help us improve, and if there is anything else I can help with, I have provided my number here. Thank you, Kraig Atkins - (479) 582-6223

October 26, 2022

Making an appointment with Lewis Ford in Springdale to have your oil changed is a JOKE! I always make an appointment, am never late & it takes them 2 hours to get it done. They do not use floor mats so More

by KRey
Recommend Dealer
No
Employees Worked With
Service writer
Oct 26, 2022 -

Lewis Ford Sales Inc. responded

We are sorry that your visit wasn't as efficient and seamless as we hope for. We'd love a chance to discuss your experience together. Please feel free to reach out to a member of our service management team at 479-927-4853 at your convenience. Thank you!

October 18, 2022

Outstanding service with quick and efficient service I think they are far better than other deals I have used More

by poppy001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris johnson
Oct 19, 2022 -

Lewis Ford Sales Inc. responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lewis Ford team. Drive safely, and we hope to see you back again down the road!

October 14, 2022

They diagnosed the problem with the glove box and showed me it was fine-just mis-aligned. No cost and very knowing techs. More

by Bmadison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall.
Oct 17, 2022 -

Lewis Ford Sales Inc. responded

We're happy to hear the Lewis Ford team stepped in to help. Thanks for the five stars. Have a great day!

October 05, 2022

Excellent Ford dealership! My 2016 Ford Fusion car still gets dependable service. Friendly service advisors, such as Andy Prigel, who was efficient, too. More

by vacoogan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Prigel
Oct 06, 2022 -

Lewis Ford Sales Inc. responded

All of us at Lewis Ford are so proud to receive your 5-stars! Thank you for the shoutout to Andy and the team, and we hope you have a great day!

September 30, 2022

Great service from Jimmy! I highly recommend them. Wonderful experience from the entire service department. More

by j.alexwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Johnson
Oct 03, 2022 -

Lewis Ford Sales Inc. responded

We are delighted to receive your recommendation! Thank you for choosing Lewis Ford and for sharing your kind words about Jimmy. Drive safely!

...
10
...