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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,021 Reviews
Call Service Center (732) 966-9220

1,021 Reviews of Lester Glenn Subaru - Service Center

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November 05, 2023

Went in to check tire pressures. Got me in and out in an hour. Nice folks. Very professional. More

by GENEHARMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Lester Glenn Subaru responded

Hi GENEHARMON, Thank you for your feedback! We're glad to hear that we could assist you promptly with checking tire pressures and that you found our team to be nice and professional! If you ever have more to share or need further assistance in the future, please don't hesitate to reach out. We're here to make your automotive experience as smooth as possible! Happy Driving, The Lester Glenn Subaru Team

November 05, 2023

Every person that works there is friendly. The waiting room for service is clean and accommodating, and the staff is positive and upbeat. More

by collinson4286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Lester Glenn Subaru responded

Hi collinson4286, We appreciate your positive feedback about our team and service area! It's great to hear that every person at our dealership is friendly and that our waiting room is clean and accommodating. We aim to provide a pleasant experience for our customers, and your comments are truly valued. If you ever have more to share or need further assistance in the future, please don't hesitate to reach out. We're here to ensure your automotive journey is exceptional! Happy Driving, The Lester Glenn Subaru Team

November 05, 2023

Very Helpful and eager to deal with our issues. The service was quick and prompt. I would like to make one comment and that is if Lester Glenn knows that Starlink no longer services Subaru, som More

by DIANEOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

Lester Glenn Subaru responded

Hi Diane, Thank you for your feedback. We are so happy to hear that you found our team to be helpful and provide you with a quick and prompt experience! We truly appreciate your feedback regarding the Starlink process and setting up your remote start. We have shared your feedback with our management team for their review! Feedback like this is incredibly helpful for our team to learn from and institute changes to our processes. We value your business and your feedback. If there's anything further we can assist you with down the road, please let us know! Happy Driving, The Lester Glenn Subaru Team

November 02, 2023

We did have a mixup in arrival time for the oil change. Yet, we were accommodated and our visit was pleasant. One thing. The TV. Is on in the waiting but you can not hear it. Annoying to say the least More

by ckhoury5@aol.com
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Keith Conroy Svs. Consultant, Brandon Grace Delivery Coordinator
Report | Print
Nov 03, 2023 -

Lester Glenn Subaru responded

Hi! Thank you for your feedback on your recent visit! We appreciate your understanding regarding the mixup in arrival time and are glad that you were accommodated and had a pleasant experience! If you have more comments or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your satisfaction! Happy Driving, The Lester Glenn Subaru Team

November 02, 2023

I am very happy with the service of Lester glen Subaru, there’s attention and kindness. I love to Subaru and their quality. More

by vilmayel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Lester Glenn Subaru responded

Hi vilmayel, We're thrilled to hear about your positive experience with our team! Your satisfaction is important to us, and we appreciate your kind words about the attention and kindness you received! We love Subaru too and are glad you appreciate their quality. If you have more to share or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure you have the best experience possible! Happy Driving, The Lester Glenn Subaru Team

November 01, 2023

As always they were very accommodating, informative, efficient and keeping my Subaru running like a dream. More

by lucy07461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Lester Glenn Subaru responded

Hi lucy07461, Thank you for your positive feedback! We're delighted to hear that our team continues to be accommodating, informative, and efficient in keeping your Subaru running smoothly! Your satisfaction is important to us, and we're here to ensure your vehicle remains in great condition. If you have any more comments to share or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to serve you! Happy Driving, The Lester Glenn Subaru Team

November 01, 2023

Nicole, MY customer service person is outstanding! ! Kind, considerate and most knowledgable. I am appreciative of her help and her concern to make sure that all is well with my Subaru. (My second outb More

by OPTIMUMHEALTH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano and the service technician who worked on my car
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Nov 02, 2023 -

Lester Glenn Subaru responded

Hi OPTIMUMHEALTH1, Thank you for your feedback about Nicole! We're delighted to hear that she is outstanding, kind, considerate, and knowledgeable. Providing excellent service and ensuring the well-being of your Subaru is important to us! We appreciate your loyalty as a second-time Outback owner. If you have more comments to share or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to serve you! Happy Driving, The Lester Glenn Subaru Team

November 01, 2023

This is the second vehicle I purchased at Lester Glenn and the reason that it's the second vehicle is because of the professional and courteous way everyone acts there at Lester Glenn. I also service my v More

by Beemer Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bellotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Falcone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris and Kathy in service dept., Patrick Piro, Ligor Subashi, Francis Pearson
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Nov 01, 2023 -

Lester Glenn Subaru responded

Hi Beemer Man, Thank you for being a valued repeat customer with us! We greatly appreciate your loyalty and trust in our team! It's fantastic to hear that our professional and courteous service, both in sales and service, keeps you coming back. Your satisfaction is our top priority, and we're thrilled to be your go-to choice for all your vehicle needs. If you ever have more to share or if there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you in the future! Happy Driving, The Lester Glenn Subaru Team

October 31, 2023

Always courteous. Made sure I understood what was going on. Nicole was my contact person More

by SKLINEORTLEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Nov 01, 2023 -

Lester Glenn Subaru responded

Hi SKLINEORTLEY, Thank you for sharing your experience with us! We're delighted to hear that Nicole and our team were always courteous and made sure you understood everything. Providing excellent communication and service is our priority. If you ever have more feedback to share or if there's anything else we can assist you with, please feel free to reach out. We're here for you! Happy Driving, The Lester Glenn Subaru Team

October 31, 2023

The experience was great. The service advisor (Chris) was very knowledgeable and accommodating. My recall was resolved quickly and my car was ready in under 2 hours. More

by JLISANTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts department was excellent
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Nov 01, 2023 -

Lester Glenn Subaru responded

Hi JLISANTI, Thank you for sharing your positive experience! We're thrilled to hear that your visit with us was great and that Chris, was knowledgeable and accommodating! It's wonderful to know that your recall was resolved quickly, and your car was ready in under 2 hours. If you ever have more feedback to share or require further assistance, please don't hesitate to reach out. We value your business and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

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