Lester Glenn Subaru - Service Center
Toms River, NJ
1,327 Reviews of Lester Glenn Subaru - Service Center
Always a great experience and I really appreciate the professionalism of the entire staff everyone goes above and beyond professionalism of the entire staff everyone goes above and beyond More
Nicole is always. very helpful and makes sure that I know what is going on with my car. She is very professional and an asset to Lester Glenn Subaru. very helpful and makes sure that I know what is going on with my car. She is very professional and an asset to Lester Glenn Subaru. More
Service advisor Kathy Ottmer provides a great customer experience. She’s is knowledgeable and caring. experience. She’s is knowledgeable and caring. More
Great experience got the car I w@need at a good price and my trade in was priced right my trade in was priced right More
I can't say enough about Lester Glenn Subaru. They have been my dealer since 2009 when I moved to Waretown. A great dealership ! My service writer on my first appointment was and is to this day, They have been my dealer since 2009 when I moved to Waretown. A great dealership ! My service writer on my first appointment was and is to this day, Kathy Ottmier. Kathy is the consummate professional in her position. Thoroughly explains what service work will take place and reviews what was done.She always makes you feel comfortable and important as a customer. Kathy is always there for you in every way. A truly outstanding representative of Lester Glenn. More
The young salesman was very friendly & not pushy, but informative. The whole process of buying my new car was seamless. informative. The whole process of buying my new car was seamless. More
Nicole Damiano is extremely courteous and knowledgable. I have complete confidence in Lester Glenn service department. I have complete confidence in Lester Glenn service department. More
Eric Senatore is a great rep - Lester Glenn is lucky to have him. Others in the service department, however, are lacking in quality and customer service. I brought my car in for a simple installation. T have him. Others in the service department, however, are lacking in quality and customer service. I brought my car in for a simple installation. The techs were apparently too challenged with it that they did an inadequate/improper installation just to finish the job. Rather than showing concern about my customer satisfaction, service manager, Kerry, gave me coupon for an oil change which did nothing to correct the sloppy, incorrectly installed cover. He didn't seem bothered by the shoddy installation job; he seemed bothered by me having an issue with it. I strongly disliked Lester Glenn from bad experiences years ago. I thought I would give them a try again in case things changed. This experience just confirmed for me that things haven't changed with them. More
We always deal with Keith in service. He is the absolute best. Has made our time there the shortest he can. He really looks out for the customer. The entire staff is great!! From purch He is the absolute best. Has made our time there the shortest he can. He really looks out for the customer. The entire staff is great!! From purchase to service, the best courteous staff! More
Have worked with this dealership for over 9 years now. ...Great management, great sales and finance personnel, and great service department. ...Great management, great sales and finance personnel, and great service department. More