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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,492 Reviews
Call Service Center (732) 966-9220

1,492 Reviews of Lester Glenn Subaru - Service Center

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June 26, 2025

Our experience was excellent - from start to finish - right up to your friendly and courteous cashier. Thank you. More

by KCAMERON352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Lester Glenn Subaru responded

Hi KCAMERON352, Thanks for sharing your experience! We're so glad to hear everything went smoothly from start to finish, and that even your final interaction at the cashier's desk was friendly and courteous. We appreciate your kind words and hope to see you again soon! Happy Driving, The Lester Glenn Subaru Team

June 26, 2025

Ekatrina is very attentive, the best service advisor and she always go above and beyond and I really appreciate that More

by MLACERDA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 22, 2025

Always Great service. Also Valet service to and from the home is a real plus. More

by MISELAINE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Lester Glenn Subaru responded

Hi Miselaine7, Thanks for sharing your experience! We're happy to hear you consistently receive great service and that the valet service has been a valuable convenience for you. Providing an easy and stress-free experience is always our goal, and it’s great to know that it’s making a difference! Happy Driving, The Lester Glenn Subaru Team

June 22, 2025

Great Service - Sean was great. Did not appreciate the 2 hour wait with a 9:15 appointment. More

by TAZMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Lester Glenn Subaru responded

Hi Tazmar, Thanks for sharing your experience! We're glad to hear that Sean provided great service and took good care of you. However, we apologize for the long wait despite having a scheduled appointment, your time is important, and we understand how frustrating that can be. We appreciate your patience and will work to improve the scheduling experience moving forward. Happy Driving, The Lester Glenn Subaru Team

June 21, 2025

Nicole has always been helpful and I have been working with her for years now. She is always helpful and will always work with you. More

by MLNQUEVEDO
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Lester Glenn Subaru responded

Hi MLNQUEVEDO, Thanks for sharing your experience! We're thrilled to hear that Nicole has consistently provided helpful and supportive service over the years. Building lasting relationships with customers like you is what makes our team proud, and we’re glad Nicole continues to be there for you! Happy Driving, The Lester Glenn Subaru Team

June 21, 2025

All the employees were friendly and helpful. I would recommend this dealership to everyone for service. More

by EMERLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Lester Glenn Subaru responded

Hi Emerlan, Thanks for sharing your experience! We're glad to hear that our team was friendly and helpful throughout your visit. Your recommendation means a lot to us, and we’re proud to provide a level of service that earns that kind of trust! Happy Driving, The Lester Glenn Subaru Team

June 19, 2025

Another great experience with Lester Glenn Subaru servicing department. Dealing with Sean Hefner was a pleasure. Sean was professional, efficient and explained everything very thoroughly. He kept me More

by RSK1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Hefner Express Consultant *****
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Jun 19, 2025 -

Lester Glenn Subaru responded

Hey RSK1116, Thanks for sharing your experience! We're thrilled to hear that Sean and the rest of the team made your service visit such a positive one! It’s great to know you felt well-informed, respected, and supported every step of the way! We appreciate your continued trust in us! Happy Driving, The Lester Glenn Subaru Team

June 19, 2025

I enjoy working with Nicole, She enjoy her work, and it shows, She is exceptional at what she does. More

by GLECOMPTE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2025 -

Lester Glenn Subaru responded

Hi GLECOMPTE0, Thanks for sharing your experience! We're thrilled to hear that you enjoy working with Nicole. It's clear she takes great pride in her work, and we're glad that her enthusiasm and professionalism have made such a strong impression. Exceptional service is what we strive for, and Nicole consistently delivers that to our customers! Happy Driving, The Lester Glenn Subaru Team

June 19, 2025

The dealership has been very helpful in purchase and service of the vehicle. I would recommend. More

by GAILC125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2025 -

Lester Glenn Subaru responded

Hi GAILC125, Thanks for sharing your experience! We're so glad to hear that you've found our team helpful throughout both the purchase and service of your vehicle. Providing support every step of the way is what we aim for, and your recommendation means a lot to us. Happy Driving, The Lester Glenn Subaru Team

June 19, 2025

Not great experienced with the service . Not of the service I needed ‘seems there’s a leak ‘ and one screw fell off ‘ .. Didnt even bother to put one before they closed the service . Or rev More

by JNBATIN7315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Damiano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2025 -

Lester Glenn Subaru responded

Hi JNBATIN7315, Thank you for sharing your feedback. We’re sorry to hear that you felt disappointed in your service experience, this is never the impression we want to leave. After reviewing your visit in detail, our team noted that your vehicle did have significant wear concerns, including tires worn to 0/32” with metal cords exposed, front brakes at 2mm, and an audible exhaust leak coming from an area covered by shields, which can’t be seen visually. We understand that unexpected repairs are frustrating and costly, and that’s why your service advisor Nicole also reached out to Subaru on your behalf and was able to secure $2,000 in assistance toward your catalytic converter replacement. We certainly respect your decision to seek a second opinion elsewhere, and we’re glad you were able to have everything looked at. If you’d like to review your inspection results again or have any remaining concerns about your visit, please feel free to return Kerry’s call or email us at customercare@lesterglenn.com, we’re here to help. Happy Driving, The Lester Glenn Subaru Team

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