Lester Glenn Subaru - Service Center
Toms River, NJ
1,466 Reviews of Lester Glenn Subaru - Service Center
Thorough and responsive, as usual. Detailed explanations. Friendly and efficient attitudes. Wait time was a bit longer than usual, but not awful. Detailed explanations. Friendly and efficient attitudes. Wait time was a bit longer than usual, but not awful. More
I was great and quick. Ekatrina was pleasant and helpful and kept me updated. Thank you Ekatrina was pleasant and helpful and kept me updated. Thank you More
Good experience at LG, Service dept is always pleasant and efficient. Oil change and tire rotation 1.5 hours. Thank you. and efficient. Oil change and tire rotation 1.5 hours. Thank you. More
First it is always easy to get an appointment when you need it and Nicole it a true professional. Explain everything to you very clearly. They do not try to tell you how bad your filters are and that th need it and Nicole it a true professional. Explain everything to you very clearly. They do not try to tell you how bad your filters are and that they need to be replaced like a 15 minute oil changes do, They send you photos with recommendations. I had an appointment and was out in less than an hour. More
Always pleasant and efficient. Never had an issue with the service department. Nicole never looses her control when working short staffed Never had an issue with the service department. Nicole never looses her control when working short staffed More
Prices were very high for labor and parts. But it’s the norm these dats But it’s the norm these dats More
The service lady who helped me was Ekaterina. She was great. She is thorough, smart, knowledgeable and very kind. She answered every question i had. She was absolutely the best! Thank you! And t She was great. She is thorough, smart, knowledgeable and very kind. She answered every question i had. She was absolutely the best! Thank you! And thank you to service person who changed oil and rotated tires. More
Ekaterina was a pleasure to work with. Mark the shuttle guy was a great conversationalist during the trip back home. The service dept got my car back quick, fast, and in a hurry. Well done Mark the shuttle guy was a great conversationalist during the trip back home. The service dept got my car back quick, fast, and in a hurry. Well done More
Great people and great service. Communication from service representative on status of my repairs was very informative and timely. Communication from service representative on status of my repairs was very informative and timely. More
Work done was fine and customer rep was both patient and very helpful. My question is: Why, when I bought a used car with 17,700 miles on it 11/24, was the 18,000 mile suggested service not completed? And very helpful. My question is: Why, when I bought a used car with 17,700 miles on it 11/24, was the 18,000 mile suggested service not completed? And why, when they scheduled the appointment allegedly for my first oil change, did they not mention the 18,000 mile suggested service? More