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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,466 Reviews

1,466 Reviews of Lester Glenn Subaru - Service Center

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June 05, 2025

Thorough and responsive, as usual. Detailed explanations. Friendly and efficient attitudes. Wait time was a bit longer than usual, but not awful. More

by K4UP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

I was great and quick. Ekatrina was pleasant and helpful and kept me updated. Thank you More

by JULIEMSCRUGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Lester Glenn Subaru responded

Hi JULIEMSCRUGGS, Thanks for sharing your experience! We're glad to hear everything went smoothly and quickly during your visit. Ekaterina will be happy to know her helpfulness and updates made a positive impact. We appreciate your kind words and look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

June 03, 2025

Good experience at LG, Service dept is always pleasant and efficient. Oil change and tire rotation 1.5 hours. Thank you. More

by Kathyd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Lester Glenn Subaru responded

Hi Kathyd, Thanks for sharing your experience! We're glad to hear that your visit went smoothly and that our service team continues to deliver efficient and pleasant care! We appreciate your continued trust in us for your maintenance needs and look forward to welcoming you back next time! Happy Driving, The Lester Glenn Subaru Team

June 03, 2025

First it is always easy to get an appointment when you need it and Nicole it a true professional. Explain everything to you very clearly. They do not try to tell you how bad your filters are and that th More

by joe t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Lester Glenn Subaru responded

Hi Joe, Thanks for sharing your experience! We're glad to hear scheduling was easy and that Nicole provided clear, professional service. We take pride in honest communication and appreciate that you noticed how we focus on genuine recommendations, not unnecessary upsells. It’s great to know your appointment was efficient and you were in and out quickly! Happy Driving, The Lester Glenn Subaru Team

June 02, 2025

Always pleasant and efficient. Never had an issue with the service department. Nicole never looses her control when working short staffed More

by dmonteb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Lester Glenn Subaru responded

Hey Dmonteb, Thanks for sharing your experience! We’re so glad to hear that our service department continues to deliver efficient and reliable service. Nicole is truly a rockstar, and it means a lot that you noticed her professionalism even when things get hectic. Your loyalty and kind words are appreciated more than you know! Happy Driving, The Lester Glenn Subaru Team

June 01, 2025

Prices were very high for labor and parts. But it’s the norm these dats More

by PatMazzaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Lester Glenn Subaru responded

Hi Pat, Thanks for sharing your experience! We understand that labor and parts costs can feel high, and we want you to know that we regularly research the market to stay as competitive as possible while maintaining the quality service you expect. We appreciate your feedback and hope to continue serving you well. Happy Driving, The Lester Glenn Subaru Team

May 31, 2025

The service lady who helped me was Ekaterina. She was great. She is thorough, smart, knowledgeable and very kind. She answered every question i had. She was absolutely the best! Thank you! And t More

by HELENSKI41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Lester Glenn Subaru responded

Hey HELENSKI41, Thanks for sharing your experience! We're so glad to hear that Ekaterina took great care of you, she truly is a standout on our team. We're also happy the technician got your vehicle serviced efficiently. We appreciate your kind words and look forward to seeing you again next time! Happy Driving, The Lester Glenn Subaru Team

May 31, 2025

Ekaterina was a pleasure to work with. Mark the shuttle guy was a great conversationalist during the trip back home. The service dept got my car back quick, fast, and in a hurry. Well done More

by THOMAS.R.POWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Jun 03, 2025 -

Lester Glenn Subaru responded

Hi Thomas, Thanks for sharing your experience! We're so glad to hear that Ekaterina and Mark helped make your visit smooth and enjoyable. It's great that our service team had your vehicle ready so quickly, we appreciate the shoutout and look forward to helping again whenever you need us. Happy Driving, The Lester Glenn Subaru Team

May 31, 2025

Great people and great service. Communication from service representative on status of my repairs was very informative and timely. More

by PBELTHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Lester Glenn Subaru responded

Hey Pbelthoff, Thanks for sharing your experience! We're glad to hear our team kept you well-informed throughout your visit and that you were pleased with the service you received. Providing clear communication and great care is what we aim for every time. Happy Driving, The Lester Glenn Subaru Team

May 30, 2025

Work done was fine and customer rep was both patient and very helpful. My question is: Why, when I bought a used car with 17,700 miles on it 11/24, was the 18,000 mile suggested service not completed? And More

by SUZ1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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