Lester Glenn Hyundai

Lester Glenn Hyundai responded

Hi Dragonfly331, Thanks for sharing your experience! We’re so glad to hear Karen was wonderful to work with and helped make your leasing experience stress-free and enjoyable. Providing a smooth, comfortable process and making things easy for our customers is exactly what the team strives for every day! We truly appreciate your recommendation and your kind words about Karen. Thank you for choosing us! Happy Driving, The Lester Glenn Hyundai Team

Lester Glenn Hyundai responded

Hi Cruzin4sun, Thanks for sharing your experience! We’re so glad to hear Karen was friendly and helped make you feel comfortable and confident throughout your vehicle purchase. It’s great to know she provided detailed information on your new car’s features and helped make the decision process easier for you. We truly appreciate your recommendation and kind words. Thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Hyundai Team

Lester Glenn Hyundai responded

Hi Curt, Thank you for taking the time to leave feedback about your experience with our team. We understand that unexpected vehicle repairs can be frustrating. However, at the time of purchase, the vehicle was clearly sold as-is and offered without any warranty coverage. The sale price related to as-is vehicles reflects their age, mileage, condition, and the understanding that future repairs and maintenance become the owner’s responsibility after purchase. As you mentioned your understanding in your review comments, our team was transparent regarding the vehicle’s as-is status from the beginning. After nearly five months and 3,000 miles of ownership, issues such as a battery replacement or catalytic converter failure are not something the dealership can reasonably predict or assume responsibility for on an as-is pre-owned vehicle. Given the situation, our management and service teams took the time to review the situation with you and discuss possible options. We regret that you are unhappy with your experience, but we do feel the terms of the sale and vehicle coverage were properly disclosed and honored. The Lester Glenn Hyundai Team

Lester Glenn Hyundai responded

Hi Marlene, Thanks for sharing your experience! We’re thrilled that Karen made your visit so attentive and enjoyable, and that the first car she showed you was exactly what you were looking for. It’s wonderful to hear you felt supported throughout the process, and we appreciate your recommendation! Happy Driving, The Lester Glenn Hyundai Team

Lester Glenn Hyundai responded

Hi Connie4593, Thanks for sharing your experience! We’re so glad Karen was able to make your visit easy and relaxing, especially during what can be a stressful process. It’s wonderful to hear you felt well taken care of, and we truly appreciate your recommendation to family and friends. Happy Driving, The Lester Glenn Hyundai Team

Lester Glenn Hyundai responded

Hi beachbum654, Thanks for sharing your experience! It’s fantastic to hear that Kare has consistently provided knowledgeable, efficient, and thoughtful service over the past ten years. Building that kind of trust and long-term relationship is exactly what the team strives for, and it’s wonderful to know you feel confident continuing to choose Kare and Lester Glenn for your vehicle needs. Your loyalty and kind words are truly appreciated! Happy Driving, The Lester Glenn Hyundai Team

Lester Glenn Hyundai responded

Hi Mikeroman514, Thanks for sharing your experience! It’s great to hear that Karen provided friendly, knowledgeable, and attentive service, helping you explore all the options and features you were looking for. Feedback like yours truly highlights the team’s dedication to making the process smooth and enjoyable! Happy Driving, The Lester Glenn Hyundai Team

Lester Glenn Hyundai responded

Hi satisfied customer, Thanks for sharing your experience! It’s great to hear that Anthony provided pleasant and knowledgeable service and made such a positive impression. Having team members like him truly makes a difference, and feedback like yours is greatly appreciated. Happy Driving, The Lester Glenn Hyundai Team

Lester Glenn Hyundai responded

Hi ianmclayton, Thanks for sharing your experience! We’re glad to hear that Karen and Tom worked out a great deal for you on your Elantra and provided responsive communication both before and after your purchase. It’s wonderful that their professionalism and attentiveness made your experience smooth and enjoyable. Your recommendation means a lot! Happy Driving, The Lester Glenn Hyundai Team

Lester Glenn Hyundai responded

Hi whitneyschmit, Thanks for sharing your experience! It’s great to hear that Lou and Anthony made the process easy, informative, and pressure-free while helping you with your new Hyundai. The team works hard to ensure all questions are answered clearly and that every customer feels comfortable and confident throughout the purchase. We truly appreciate your kind words and look forward to welcoming you back when it’s time for your next vehicle! Happy Driving, The Lester Glenn Hyundai Team