Les Stumpf Ford

corrected the mistake I had a problem with this dealership but they corrected the issue. The salesman gave some wrong information that made me very upset but the dealership I had a problem with this dealership but they corrected the issue. The salesman gave some wrong information that made me very upset but the dealership corrected the issue. More

I had a problem with my 2011 F250’s transmission. The problem was covered under TSB 11-5-19. I dropped the vehicle off and explained the problem. I received a call back that my transmission needed a co problem was covered under TSB 11-5-19. I dropped the vehicle off and explained the problem. I received a call back that my transmission needed a complete rebuild to the tune of several thousand dollars. He could not give me a specific estimate other than it would start at two thousand and would certainly go up from there, he just did not know how much. I said I just wanted the TSB performed. I was told it would be about $500. It cost me $782.70. During our two conversations, I was repeatedly lied to and at best, deliberately mislead. There was no value added by their service that I could not have obtained at a local shop I deal with. I just thought that having the TSB on this problem and Ford knowing this problem existed on their transmissions; they might be willing to work with me. Instead, I was taken for all they thought they could get out of me. I was even told in the initial phone call that they were already into hundreds of dollar of diagnostic work, despite the fact that the TSB described the problem, the diagnostic trouble codes, and the “prior to” build date. They were in fact holding my vehicle hostage in order to get me to let them perform the work. There are much better places to get work done by competent mechanics that are fair and honest. More

Tom Tillman was great to work with. He knows his stuff and and is honest. If he doesn't have an answer, he will find out in a timely manner. We ordered out the truck with all of the accessories that we and and is honest. If he doesn't have an answer, he will find out in a timely manner. We ordered out the truck with all of the accessories that we wanted and it came in on time without a hitch. Even filling out the paperwork at the time of pick up was smooth. More

This was my first time leasing a new car. I didn't feel pressured and felt like Tyler and the rest of the Les Stumpf team were actually trying to help me find what suited my needs and not just make a feel pressured and felt like Tyler and the rest of the Les Stumpf team were actually trying to help me find what suited my needs and not just make a sale. I couldn't be more happy with my new car and am very satisfied overall with the entire experience. Thank you Les Stumpf Ford. More

John Larson was a pleasure to work with. He is professional, caring and understanding. Thanks to him we were able to work out our deal well. professional, caring and understanding. Thanks to him we were able to work out our deal well. More

It was an easy, no-stress experience with everyone I worked with at Les Stumpf. They made it an easy process even though I couldn't make up my mind. Also, I'm from Oshkosh and work full time, they were worked with at Les Stumpf. They made it an easy process even though I couldn't make up my mind. Also, I'm from Oshkosh and work full time, they were accommodating around my schedule. More

In the past two years our family, including a daughter and son-in-law, and a son and daughter-in-law, has purchased 4 new vehicles (Edge, Explorer, Taurus, and an F150) and 1 used F150. The recent purcha and son-in-law, and a son and daughter-in-law, has purchased 4 new vehicles (Edge, Explorer, Taurus, and an F150) and 1 used F150. The recent purchase of the new F150 was very unexpected but given the excellent service during the past two years and the great price we decided to buy now. Given the rebates now being offered we are in the process of looking at a new Escape, if the price is right all six family members will be driving new Fords! More

I was very impressed with chris and the overall team at les stumpf ford. They explained every option that my new ford escape had, how to access the option and did not quit until i was confident with the o les stumpf ford. They explained every option that my new ford escape had, how to access the option and did not quit until i was confident with the operation of the vehicle. Financing from brent was informative and he had my best interest at heart. The things that the dealership promised were delivered on time and in perfect order. I sure will go back to Les Stumpf ford and buy my next vehicle from Chris and the staff. More

Tom took the extra time to answer all of my questions to get me in the right vehicle for me. I recommend the Tilly-man for all of your sales needs! He had a lot of knowledge for all of the vehicles I was get me in the right vehicle for me. I recommend the Tilly-man for all of your sales needs! He had a lot of knowledge for all of the vehicles I was looking at. More

They worked with us to find the vehicle we were looking for. They were very helpful and worked with us to get financing set up with the best rate possible. for. They were very helpful and worked with us to get financing set up with the best rate possible. More