Les Stumpf Ford

Chris and Brent have completed a "hat trick" in providing a 3rd excellent purchase experience through this dealership. The time given throughout the process to answer questions, accommodate test drives, pres a 3rd excellent purchase experience through this dealership. The time given throughout the process to answer questions, accommodate test drives, present multiple options with no hard sell is greatly appreciated. They build trust and genuinely care. Importantly, they strive to be as competitive as possible. Thank you Chris and Brent! More

We rent from Les Stumpf on a regular basis. Vehicles are clean and always ready. They are a pleasure to deal with each and every time! clean and always ready. They are a pleasure to deal with each and every time! More

I get the best service at Quik Lane. Kelly and Floyd are the best duo at helping me care for my new Subaru Forester. I get the best price for the oil change my car uses compared to anywhere in the Fox River the best duo at helping me care for my new Subaru Forester. I get the best price for the oil change my car uses compared to anywhere in the Fox River valley. Friendly service, great advice, best price! More

Buyer beware....Horrible experience with sales team. Low ball offer on trade in, was told my vehicle had multiple accidents and five owners. Said it was not true, they said I was lied too from the dealer I ball offer on trade in, was told my vehicle had multiple accidents and five owners. Said it was not true, they said I was lied too from the dealer I bought the vehicle from. So, I validated with the area dealer I bought it from two years ago, they pulled the records and car history report and validated that this was a sales tactic from the dealership (Stumpf). Left a complaint with the sales manager on the incident, received a voice mail back that they stood behind their sales team. More

Picked up my 2021 Ford F-150 Lariat this morning, transaction could not have gone smoother! Very knowledgeable staff, all willing to work with each other to address any issue/concerns along with que transaction could not have gone smoother! Very knowledgeable staff, all willing to work with each other to address any issue/concerns along with questions they didn’t know the answers to. More

Worst Service Department Ever! This has to be one of the worst places that I have ever taken my vehicle for service. I have purchased most of my cars and trucks from this place as This has to be one of the worst places that I have ever taken my vehicle for service. I have purchased most of my cars and trucks from this place as well as a lot of my friends and family. I can tell you that after my last experience with Les Stumpf, none of us will ever be back again. They forgot to put the oil cap back on and upon returning home oil was spewing out of my car onto my driveway. They forgot to attach an important part on my truck which almost ended in disaster on the highway. They left food under the hood while in for service. They left tools inside my vehicle after repairing it which is one of the reasons why I always look under the hood after any service is performed. Bob Heim the service manager is not very nice and basically makes you feel like you don't know what you are talking about. I ended up taking my car to another dealership after several attempts at getting Les Stumpf to try and figure out what was wrong with it and amazingly it is now fixed. I suggest your company starts treating people with respect as word gets out and people talk. Will they ever go out of business, probably not since there are enough people who will continue doing business with them. If you have a major repair or even if it is just getting your oil changed, I would stay away from this place unless you like being treated like you are unimportant. If you are hungry...just look under the hood after a repair, you may find a bite to eat or possibly a tool you can add to your collection. I feel like they were given many attempts to make things right, but Bob Heim and Cory Stumpf apparently don't care. I have long time friends who have purchased cars and trucks from Les Stumpf who will NEVER go back again!!! More

I called about a recall issue and asked to get in at the last minute. They fit me in and resolved the recall issue. I'm very satisfied with this dealership last minute. They fit me in and resolved the recall issue. I'm very satisfied with this dealership More

"I never think of going anywhere else" "My vehicle was towed in the late afternoon on Wednesday and the starter was replaced the next day. I was amazed. Service is the BEST' "My vehicle was towed in the late afternoon on Wednesday and the starter was replaced the next day. I was amazed. Service is the BEST' More

Great, quick service. Easy to get in, quick check in, finished quicker than promised. Left vehicle cleaner than brought in 😁 was just a module reprogram, but were very nice. finished quicker than promised. Left vehicle cleaner than brought in 😁 was just a module reprogram, but were very nice. More

great job all the work was done in a timely manner and everyone was very friendly and helpful it was done before I expected it to be done all the work was done in a timely manner and everyone was very friendly and helpful it was done before I expected it to be done More